Doro PhoneEasy 509 Quick Start Manual Download Page 1

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3. 

Insert the battery by sliding it into the 

battery compartment with the contacts 

facing upwards to the left.

4. 

Replace the battery cover.

Charge the phone

 CAUTION

Only use batteries, charger and accessories 

that have been approved for use with 

this particular model. Connecting other 

accessories may be dangerous and may 

invalidate the phone’s type approval and 

guarantee.

When the battery is running low, 

 is 

displayed and a warning signal is heard.

• 

Connect the mains adapter to the wall 

socket and to the charging socket 

y

.

3.  CALLS
Make a call

1. 

Enter the phone number including the 

area code. Delete with 

Clear

.

2. 

Press 

 to dial. Press 

Abort

 to cancel 

the call.

3. 

Press 

 to end the call.

Note!

 For international calls, always use 

+

 

before the country code for best operation. 

Press 

*

 twice for the international prefix 

+

.

Call from the phonebook

1. 

Press 

Name

 to open the phonebook.

2. 

Use 

/

 to scroll through the 

phonebook, or quick search by pressing 

the key corresponding to the first letter of 

the name.

3. 

Press 

Call

 alternatively, press 

 to dial 

the selected entry, or press 

Back

 to return 

to standby.

ICE (In Case of Emergency)

In the event of a trauma, it is critical to 

have this information as early as possible 

to increase the chances of survival. Add ICE 

contact to improve your own safety. First 

responders can access additional information 

such as medication and next of kin from your 

phone in case of an emergency. All fields are 

optional, but the more information provided 

the better.

1. 

Press 

Menu 

â

 

Phonebook 

â

 

ICE

.

2. 

Use 

/

 to scroll the list of entries.

3. 

Press 

Edit

 to add or edit information in 

each entry. Delete with 

Clear

.

4. 

Press 

Save

 when done.

See Phonebook/ICE in the full manual.

Doro PhoneEasy

® 

509

Quick Start Guide

1.  Earpiece

2.  Charging socket

3.  Headset socket

4.  Left selection 

button

5.  Call button

6.  Top 10

7.  Torch shortcut

8.  Voicemail

9.  Keypad lock

10.  Silent / 

Input method

11.  Microphone

12.  Camera shortcut/ 

Take a picture

13.  Message shortcut

14.  End call / 

Power on

/

off

15.  Right selection 

button

16.  Arrow buttons

17.  Torch

18.  Camera

19.  Loudspeaker

20.  Assistance button

21.  Lanyard hold 

(not included)

1.  GET STARTED
SIM card, memory card and battery

Important!

Turn off the phone and disconnect the 

charger before removing the battery cover.

SIM

SIM

3328

6

1004

7

8681

2

2235

8

GB

1

2

3

1. 

Remove the battery cover and the battery 

if it is already installed.

2. 

Insert the SIM card by gently sliding it into 

the holder. Make sure that the SIM card’s 

contacts are facing inwards and that the 

cut off corner is pointing down. Take care 

not to scratch or bend the contacts on the 

SIM card.

2.  GET TO KNOW YOUR PHONE
Turn the phone on and off

1. 

Press and hold the red button 

 on 

the phone to turn it on/off. Confirm with 

Yes

 to power off. 

2. 

If the SIM card is valid but protected with a 

PIN code (Personal Identification Number), 

PIN

 is displayed. Enter the PIN code and 

press 

OK

. Delete with 

Clear

.

Note! 

If PIN and PUK codes were not 

provided with your SIM card, please contact 

your service provider.

Tip: 

It is recommended to remove the 

protective plastic film from the display to 

enhance the visibility.

Attempts: #

 shows the number of PIN 

attempts left. When no more attempts 

remain, 

PIN blocked

 is displayed. The SIM 

card must now be unlocked with the PUK 

code (Personal Unblocking Key).

1. 

Enter the PUK code and confirm with 

OK

.

2. 

Enter a new PIN code and confirm with 

OK

.

3. 

Re-enter the new PIN code and confirm 

with 

OK

.

Start-up wizard

When starting the telephone for the first time, 

you can use the start-up wizard to set some 

basic settings.

Tip: 

You can run the start-up wizard later if 

you want.

Step-by-step instructions

The arrow (

â

) indicates next action in step-

by-step instructions. To confirm an action, 

press 

OK

. To select an item, scroll or highlight 

the item using 

/

 and then press 

OK

.

Enter text

• 

Press a numerical key repeatedly until 

the desired character is shown. Wait a 

few seconds before entering the next 

character.

• 

Press 

*

 for a list of special characters. 

Select the desired character with 

/

 

and press 

OK

 to enter it.

• 

Use 

/

 to move the cursor within the 

text.

• 

Press 

#

 to cycle upper case, lower case 

and numerals.

• 

Press and hold 

#

 to change writing 

language.

Keypad lock

You can lock the keypad to prevent the keys 

being accidentally pressed.

• 

Press and hold 

*

 to lock/unlock the 

keypad.

Activate keylock

1. 

Press 

Menu 

â

 

Settings 

â

 

Security 

â

 

Keypad lock

:

• 

Auto keylock

 select the time delay for 

automatic keypad locking.

• 

Unlock mode

 select 

Single key

 to 

unlock the keypad with 

*

 alterna-

tively with 

Dual key 

to lock/unlock with 

right selection button (

Name

/

Unlock

and 

*

.

2. 

Press 

OK

 to confirm.

Change language, time and date

The default language is determined by the 

SIM card. See Phone settings in the full 

manual on how to change language, time and 

date.

Receive a call

1. 

Press 

 to answer, or press 

Silent

 to 

switch off the ring signal and then 

Reject

 

to reject the call (busy signal). 

Alternately, press 

 to reject the call 

directly.

2. 

Press 

 to end the call.

Volume control

Use 

/

 to adjust the sound volume 

during a call. The volume level is indicated on 

the display. See also Audio setup in the full 

manual.

Silent

Silent is a fixed profile with keypad tone, 

message tone and ring tone disabled, while 

vibration, tasks and alarm are unchanged. 

• 

Press and hold 

#

 to activate/deactivate 

silent.

Call options

During a call the soft keys (

) give access 

to additional functions.

Speed dial

Use 

0

 and 

2

to speed dial an entry from 

standby.

• 

Press and hold the corresponding button 

to dial.

Add speed dial numbers

1. 

Press 

Menu

 

â

 

Settings

 

â

 

Phonebook 

â

  

Speed dial

.

2. 

Select 

0

 

â

 Add

 and select an entry from 

the phonebook.

3. 

Press 

OK

 to confirm.

4. 

Repeat to add speed dial entries for 

buttons 

2

9

.

SOS calls

As long as the phone is switched on, it is 

always possible to place an SOS call by 

entering the main local emergency number 

for your present location followed by 

.

Call log

Received, missed, and dialled calls are saved 

in a combined call log. 20 calls of each type 

can be stored in the log. For multiple calls 

related to the same number, only the most 

recent call is saved.

1. 

Press 

.

2. 

Use 

/

 to scroll through the call log. 

 = 

Received call

 

 = 

Dialled call

 

 = 

Missed call

3. 

Press 

 to dial, or 

Options

.

4.  PHONEBOOK

The Phonebook can store 100 entries with 3 

phone numbers in each entry.

Add contact

1. 

Press 

Menu 

â

 

Phonebook 

â

 

-New contact- 

â

 

Add

.

2. 

Enter a   

Name

 for the contact, see 

Enter text

. Delete with 

Clear

.

3. 

Use 

/

 to select   

Mobile

,  

 

Home 

or   

Office

, and enter the 

phone number(s) including the area code.

4. 

When done, press 

Save

.

5.  ASSISTANCE BUTTON

The assistance button allows easy access to 

contact your predefined help numbers should 

you need help. Make sure that the assistance 

function is activated before use. See the 

full manual on how to activate, how to enter 

recipients in the numbers list, and how to edit 

the text message.

Important!

Always inform recipients in the 

Number 

list

 that they are listed as your assistance 

contacts.

Make an assistance call

1. 

When help is needed, press and hold the 

assistance button for 3 seconds, or press 

it twice within 1 second. 

The assistance call begins after a delay of 

5 seconds. In this time you can prevent a 

possible false alarm by pressing 

.

2. 

An assistance text message (SMS) is sent 

to all recipients.

3. 

The first 

recipient in the list is dialled. 

If the call is not answered within 25 

seconds, the next number is dialled. 

Dialling is repeated 3 times or until the 

call is answered, or until 

 is pressed.

 CAUTION

When an assistance call is activated the 

phone is pre-set to handsfree mode. Do 

not hold the device near your ear when 

the handsfree mode is in use, because the 

volume may be extremely loud.

Note!

 Some private security companies can 

accept automatic calls from their clients. 

Always contact the security company before 

using their phone number.

See Assistance settings in the full manual.

6.  MESSAGES
Create and send text messages

1. 

Press shortcut button 

Alternatively press 

Menu 

â

 

Messages 

â

 

Create new 

â

 

SMS.

2. 

Write your message, see 

Enter text

, then 

press 

To

.

3. 

Select a recipient from 

Phonebook

Alternatively, select 

Enter number 

to add 

recipient manually and press 

Done

.

4. 

Select 

Add

 to add more recipients. 

You can modify the recipients by selecting 

one and press 

Options 

â

 

Edit

/

Delete

/

Delete all

.

5. 

When done, press 

Send

.

Create and send picture messages

Both you and the recipient must have sub-

scriptions that support picture message. The 

settings for picture message are supplied by 

your service provider and can be sent to you 

automatically via text message.

1. 

Press shortcut button 

 

or press 

Menu 

â

 

Messages 

â

 

Create new 

â

 

MMS

.

2. 

Write your message, see 

Enter text.

3. 

Press 

Options 

â

 

Add picture:

• 

My pictures

 to select a file.

• 

Take picture

 to use the camera to take a 

picture.

Note!

 To keep best picture quality, send only 

one picture per message.

You can also 

Add sound

Add video, 

and 

Preview MMS

 using the 

Options

 menu.

4. 

Press 

Options 

â

 Add subject

 and enter 

your subject, then press 

Done

.

5. 

Press 

Options 

â

 

To

 and select recipient 

from 

Phonebook

Alternatively, select 

Enter number

 to add 

recipient manually and press 

Done

.

6. 

Press 

Add

 to add more recipients.

7. 

Press 

Send

 to send.

English

Note! 

All illustrations are for illustrative 

purposes only and may not accurately depict 

the actual device. The items supplied with 

your phone might vary depending on the 

software and accessories available in your 

region or offered by your service provider. 

You can obtain additional accessories 

from your local Doro dealer. The supplied 

accessories provide the best performance 

with your phone.

Full user manual

For the full user manual please visit 

www.doro.co.uk/support/

 or contact our Helpline.

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