DOPOD 838PRO, User Manual, Page: 364 / 376

Q&A
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1. How do I sync the phone with the computer? How do I
backup information on the phone?
▲ Using Microsoft ActiveSync® to sync information between the phone
and the computer.
1. Install the Microsoft ActiveSync® and Microsoft Office Outlook®
applications from the User’s CD. Please refer to sections 6.2 and 6.3
for detailed instructions.
2. Connect the USB cable to the phone and the computer.
3. After ActiveSync starts the synchronization, the contacts, calendar,
tasks, and e-mail will be synced from the phone to the personal
computer.
If the information on the phone is accidentally deleted after
synchronization with the computer, you can use ActiveSync to sync
the original information back onto your phone. For help configuring
ActiveSync®, please refer to the detailed descriptions in Chapter 6.
2. What should I do when the computer freezes or cannot
connect to the phone when using a USB cable connection?
Since Microsoft ActiveSync 4® utilizes the latest RNDIS transfer
technology, it may confl ict with the fi rewall or anti-virus software installed
on your computer. You can:
Turn off the fi rewall or anti-virus software’s auto-protection functions.
For detailed information, please refer to section 6.13
Set ActiveSync® as an exception in the fi rewall confi guration options.
For detailed information, please refer to section 6.13
Contact your anti-virus software provider for a solution. For detailed
information, please refer to section 6.13
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