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 Draft - Not for Release - 9510-065-D-3-10

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  Check the input LEDs. Any ON will hold the gate open and indicates a problem with a keying device. 

  Check the secondary safety devices. Any activated will hold the gate open and indicates a problem with the  

 safety 

device. 

  Check the loop detectors. Any activated can hold the gate open and indicates a problem with the loop detector  

  or ground loop. 

  Operator may be in a “soft shutdown.” Activate any keying device to determine if operator returns  to normal  

 operation. 

  If automatic close is desired, be sure SW 1, switch 2 is ON and set timer open from 1-23 seconds. 

  Bypass circuit board and check motor as above. 

Gate opens but 
will not close. 

Gate closes but 
will not open. 

  Operator may be in a “soft shutdown.” Check input LEDs. If any are ON, momentarily disconnect, then  

  re-connect the wire going to the respective terminal. Operator should open. 

  Check to be sure that the operator is running in the proper direction.  Turn power OFF, and then back ON.  

  Activate a keying device. Operator should run in the open direction. If operator runs in the close direction, turn  
  power OFF and change direction switch SW 1, switch 1. Go to above section if operator now opens but will not  
 close. 

  Be sure that the each LED on the control board lights when the keying device connected to the that terminal is  

  activated. If LED does not light, momentarily place a jumper wire from terminal 1 to the input terminal being  
  checked. If LED lights and gate opens, problem is with the keying device. If LED does not light, replace control  
 board. 

  Bypass circuit board and check motor as described above. 

   Disconnect the gate from the gate operator and check that the gate slides freely without any binding. 

  Re-adjust the reverse sensitivity. 

  Replace the circuit board. 

Gate opens a short 
distance, then stops 
and reverses. 

Gate closes then 
re-opens. 

Gate starts to close, 
then reverses to open. 

Operator runs for 1 
second and stops, two 
short chirps are heard. 

Alarm chirps once 
every 5 seconds. 
Operator will not run. 

Alarm is sounding. 
Operator will not run. 

Alarm sounds when 
power is applied and 
operator will not run. 

  Re-adjust the reverse sensitivity. 

  Disconnect the gate from the gate operator and check that the gate slides freely without any binding. 

  Check the loop detector LEDs and input LEDs. Any that flash ON will cause the gate to reverse. 

  Replace the circuit board. 

  Operator has been in a “hard shutdown” condition in excess of 5 minutes. Reset button must be 

  pushed to return operator to normal operation, see Section 4.2 Shutdown Conditions, page 28.

  The limit switch wire harness is not plugged into the circuit board. Check that the limit switch connector is  

  properly plugged into the limit switch plug on the circuit board. 

  There may be a problem with the current sensor on the circuit board. Replace the circuit board. 

  Operator is in a “hard shutdown” condition. Reset button must be pushed to return operator to normal 

  operation, see Section 4.2 Shutdown Conditions, page 28.

  Check the gate and gate hardware for any binding, correct where necessary.

  Gate may be too heavy. 

  Check for any input or loop detector LED’s that are ON. 

  Check that the operator is running in the proper direction (see “gate closes but will not open”). 

Symptom Possible 

Solution

(

s

  Check that AC power to the operator is turned ON. 

  Transformer may be overheated. Turn power off and allow board to cool for several minutes then retest. Check  

  for low VAC power and low voltage shorts. 

  Check for VAC at high voltage input terminal. If voltage measures 0, check the incoming power wires or  

  replace the circuit board. 

  If a photocell is used as a secondary entrapment prevention device, check to be sure that the beam is not  

 blocked. 

  Be sure that the chain is not too tight. A too tight chain may cause the operator to stall. 

 

Bypass circuit board and Check Motor: 

  Turn power switch OFF and remove the circuit board. Place a jumper wire from terminal #18 to #17. 

CAUTION  

  – HIGH VOLTAGE.

 Turn the power switch on. The motor should run. Turn the power switch OFF and remove  

 the 

jumper. 

  Place a jumper wire from terminal #18 to #16. 

CAUTION – HIGH VOLTAGE.

 Turn the power switch on. The  

  motor should run in the opposite direction. Turn the power switch off and remove the jumper. 

  If the motor runs in both steps above, replace the control board. If the motor does not run, or runs in only one  

  direction, problem can be a bad motor, motor capacitor, motor resistors, wire connections from the control  
  board to the motor or a bad control board. 

Operator will not run. 
Power LED is OFF. 

Operator will not run. 
Power LED is ON. 

Summary of Contents for Series 9500

Page 1: ...t ions SE RIO US INJ UR Y OR DE AT H WARNING MOVING GATE CAN CAUSE Operate gate only when gate area is in sight and free of people and obstructions Do not allow children to play in gate area or operat...

Page 2: ......

Page 3: ...ided Gear Ratio Traveling Speed Amp Horsepower Voltage Phase Max Gate Weight Installed Level Max Gate Length Installed Level Brake Use this manual for the 9500 series operators with circuit board 4404...

Page 4: ...0 10 10 11 12 13 13 14 14 15 16 17 18 19 20 1 1 Gate Hardware 1 2 Removing Cover 1 3 Underground Conduit Requirements 1 4 Concrete Pad Description 1 5 Mounting Operator and Chain 1 6 Installation of C...

Page 5: ...lt In Controls and Reset Buttons Description 4 2 Shutdown Conditions Soft Shutdown Hard Shutdown 4 3 Manual Gate Operation 5 1 Maintenance 5 2 Built In Diagnostic Tests 5 3 Troubleshooting 5 4 Accesso...

Page 6: ...parate access opening The pedestrian access opening shall be designed to promote pedestrian usage Locate the gate such that persons will not come in contact with the vehicular gate during the entire p...

Page 7: ...talled used and maintained serious injuries or death can result Be sure that the installer has instructed you on the proper operation of the gate and gate operator system Be sure that the installer ha...

Page 8: ...eral public in which unauthorized access is prevented via supervision by security personnel This table illustrates the entrapment protection requirements for each of the four UL325 classes A Inherent...

Page 9: ...intended for vehicular traffic flow at entrances or exits to areas such as parking garages lots or toll areas VEHICULAR HORIZONTAL SLIDE GATE OPERATOR OR SYSTEM A vehicular gate operator or system th...

Page 10: ...ge A gap measured in the horizontal plane parallel to the roadway between a fixed stationary object nearest the roadway such as a gate support post and the gate frame when the gate is in either the fu...

Page 11: ...e potential of the gate closing on vehicular or other traffic that loops cannot sense Installed on the fence to help minimize the potential of entrapment between the gate and fence A filler post or ba...

Page 12: ...r High Voltage Power Sweeps Concrete Pad Concrete Pad 3 4 Inch Minimum Primary Operator Position Secondary Operator Position SECTION 1 INSTALLATION Prior to beginning the installation of the slide gat...

Page 13: ...View End View Front View Back Anchor Foot Front Anchor Foot Concrete Pad Conduit Area Front Anchor Foot Front Anchor Foot Back Anchor Foot Above Ground Re bar Re bar Re bar Sleeve Anchors Note Minimu...

Page 14: ...to gate Chain brackets MUST be mounted so the chain remains the same height as it is on the idler wheels Connect Chain to Chain Bracket Positioning Operator and Chain Brackets Attach Operator to Concr...

Page 15: ...or longer gates to support the weight of the chain DoorKing offers a chain tray and supporting brackets in sections to fit any length gate DoorKing P N 2601 270 10 Ft section Supporting Bracket Suppor...

Page 16: ...re attempting to connect any wiring to the operator be sure that the circuit breaker in the electrical panel is in the OFF position Permanent wiring must be installed to the operator as required by lo...

Page 17: ...setting See page 24 for limit nut descriptions 2 Operation of relay is dependent on setting of SW 1 switches 4 and 5 See page 22 for DIP switch function descriptions Relay contacts can be set for Nor...

Page 18: ...sing edge sensor has been activated and the gate is traveling to the close position but the close reversing edge sensor gets activated the gate will stop and enter a soft shutdown condition 4 Close Ed...

Page 19: ...ens gate Important Controls must be far enough from the gate so that the user is prevented from coming in contact with the gate while operating the controls Outdoor or easily accessible controls shoul...

Page 20: ...Engaged 2 6 Auxiliary Device Wiring Gate Tracker DoorKing Access Control System Model 1833 1835 1837 or 1838 tracker system can be connected This system can keep track of gate operator cycle count sho...

Page 21: ...les without having to use a transmitter or keypad The exit loop can be placed 20 100 feet away from the gate so the gate has started opening or has completely opened by the time you drive up to it Rev...

Page 22: ...ugh path while gate is moving Read owner s manual and safety instructions SERIOUS INJURY OR DEATH Secondary Entrapment Protection Devices Secondary Operator Primary Operator To Close Photo 2 To Open E...

Page 23: ...cuit board to the desired setting See switch setting charts on next 2 pages DIP Switches SW 2 is Upside Down on Board SW 1 is Upside Down on Board LEDs Indicates that low voltage power is applied to t...

Page 24: ...to close gate Auto close timer is ON Adjustable from 1 23 seconds to close gate Self Test Gate Opens Uphill 3 Gate Opens Downhill 6 Relay activates and LED is ON when the gate is fully open Relay act...

Page 25: ...he board will be activated This relay can be used as a switch for various functions such as illuminating a warning light when the gate is moving or turning on a green light when the gate is full open...

Page 26: ...ts After adjusting the limit nuts be sure that the lock plate is engaged in the slots on the limit nuts to prevent them from rotating The slow down limit assembly will move up or down 3 4 inch DO NOT...

Page 27: ...tandards The gate will reverse direction upon encountering an obstruc tion in either the opening or closing gate cycle For the reverse system to function correctly the gate must be properly installed...

Page 28: ...e gate speed The digital readout on the speed controller will display the gate speed The 10 1 gear reducer 9500 models are equipped with a speed brake It is automatically controlled by the speed contr...

Page 29: ...repairs to gate hardware 7 The entrance is for vehicles only Pedestrians must use separate entrance 8 SAVE THESE INSTRUCTIONS Unlock If padlocked and remove the cover See section 1 2 Removing cover on...

Page 30: ...ed The automatic close timer will not close the gate Example 3 Vehicle arrives at exit loop and gate runs towards the open position If the inherent entrapment protection gets activated during this ope...

Page 31: ...catch 3 Lift cover off vertical BE CAREFUL not to hit internal components with cover Idler Wheels Padlock Not Provided 1 2 3 Manually Crank Remove the Cover 1 2 Insert the supplied manual hand crank i...

Page 32: ...ould they become entrapped in the gate When servicing this gate operator always turn power OFF Operator Component Maintenance Monthly Interval 6 3 12 Alarm Chain Fire Dept Gate Loop s Release Primary...

Page 33: ...there are no shorted or open control wires from the keying devices to the gate operator If a keying device fails to open the gate press the Key Switch or momentarily jumper across terminals 1 and 5 on...

Page 34: ...ate operator and check that the gate slides freely without any binding Check the loop detector LEDs and input LEDs Any that flash ON will cause the gate to reverse Replace the circuit board Operator h...

Page 35: ...e integrity of ground loops P N 9401 045 3 Button Control Station Provides open close stop manual operation of the gate Stand Alone Box P N 1200 006 Interior fits in single gang box P N 1200 007 Inter...

Page 36: ...enue Inglewood California 90301 U S A Phone 310 645 0023 Fax 310 641 1586 www doorking com Owner s Manual Series 9500 Series 9500 Maximum Security Heavy Duty Vehicular Slide Gate Operators 9510 065 D...

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