Domino G Series Page 169 Product Manual Download

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2. Disconnect the controller from the electrical power supply.

2.
3. Use a clean lint free cloth moistened with water, to wipe the controller clean.

3.
4. Make sure that the print head and electrical connectors on the controller are dry, before

connecting the controller to the electrical power supply and turning the printer back on.

MAINTENANCE & TROUBLESHOOTING

EPT077343 EN - Issue 1 - 11 November 2022

169

Summary of Contents for G Series

Page 1: ...G Series Product Manual G50i ...

Page 2: ...the company therefore reserves the right to modify the specification contained in this document without notice Domino Printing Sciences plc 2022 For sales service and inks please contact www buydomino com www domino printing com Domino UK Limited Domino North America Trafalgar Way Bar Hill Cambridge CB23 8TU United Kingdom Tel 44 0 1954 782551 Fax 44 0 1954 782874 Email enquiries domino uk com 129...

Page 3: ...quipment Only engineers trained by Domino should carry out repairs adjustments or in any other way alter settings or machine parts Domino original parts shall always be used to ensure quality and performance Users of this equipment are warned that it is essential to read understand and act according to the information given in Part 1 Health and Safety This part of the document also specifies a set...

Page 4: ...e at his own expense Any changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment EUROPEAN EMC STATEMENT This product may cause interference if used in residential areas Such use must be avoided unless the user takes special measures to reduce electromagnetic emissions to prevent interference to the reception of radio and televisi...

Page 5: ...4 187 Librsvg 2 44 10 2 Libcairo 1 16 0 4 Libicu 63 1 6 Libpango 1 42 4 8 gir1 2 glib 2 0 1 58 3 2 Libpng 1 6 36 6 Libcsv 1 0 Libjpeg 1 5 2 2 Libbcm2835 1 69 Libtiff 4 1 0 Zip 3 0 11 Libfontconfig 2 13 1 2 Unzip 6 0 23 Libfreetype 2 9 1 3 feh 3 1 3 1 Libjson c 0 12 1 Libthai 0 1 28 2 libgdk pixbug2 0 2 38 1 libgudev 232 2 libglib2 0 2 58 3 2 libcroco3 0 6 12 3 UI Nodejs 14 17 1 Redis 3 1 2 Socket ...

Page 6: ...n 13 Storage 13 Fire Risk 14 Spillages and Disposal 14 Electro Static Discharge 15 Product Battery End of Life 16 USA State of California Battery Statement 16 PART 2 SYSTEM DESCRIPTION 17 Introduction 17 General 17 Description 17 Overview 18 G50i Controller Overview 18 GP Print Head Overview 20 User Interface 21 Specification 22 Controller Specification 22 GP Print Head Specification 23 Printing S...

Page 7: ...w 48 Front View 49 Print Head Connection 50 Ink Cartridge Installation 51 Controller Electrical Supply 53 Print Head Product Detect Sensor Calibration 55 External Device Connection 56 External Product Detect Sensor 56 External Shaft Encoder 58 Alarm Beacon 59 IO Connection 60 Print Head Settings 61 Print Quality 61 Alignment 62 System Settings 63 Encoder Input Internal 63 Encoder Input External 64...

Page 8: ...84 Rule 87 Monitor 90 Network Settings 91 IP Address 91 DNS Server Address 92 Control the Printer via Web Browser 93 Power Save Settings 94 Monitor 94 Language Settings 95 Import Language 95 Export Language 96 Delete Language 96 Font Settings 97 Import Font 97 Delete Font 97 PART 4 OPERATION 98 Start Up 98 Load a Label to Print 101 Start Printing 102 Stop Printing 102 Shut Down 103 Design a Label ...

Page 9: ...l Template 148 Save Label Template with Different Name 148 Edit Object Properties 149 Delete Label Template 149 Import Label Template 150 Export Label Template 151 Log 152 Export Log 153 Statistic Counters 154 PART 5 MAINTENANCE TROUBLESHOOTING 155 Error Description 155 Print Quality Faults 156 Update Software Firmware 157 Replace Ink Cartridge 158 Purge Blocked Cartridge Nozzles 161 Clean the Car...

Page 10: ...ctrical surges or low voltage conditions by using a UPS Uninterruptible Power Source Turn off and disconnect electrical power to the printer before making any wiring connections Turn off and disconnect electrical power to the printer before connecting or disconnecting a print head Make sure all cables are secured away from moving production line components Stop printing before removing and or inst...

Page 11: ...rtant information Symbols The following symbols are used in this document to highlight specific warnings and cautions used in the procedure below the symbols Warning or Caution read and comply with the warning or caution text to avoid physical injury damage to equipment or damage to the environment Risk of fire by igniting flammable material Risk of coming into contact with electricity Beware of E...

Page 12: ... the relevant Safety Data Sheet SDS Disconnect power before carrying out maintenance or repair Connect an earth terminal from the product to an appropriate ground source Read the manual before doing this procedure HEALTH AND SAFETY 12 EPT077343 EN Issue 1 11 November 2022 ...

Page 13: ...here is any risk of splashing or misting If ink does get into the eyes first aid treatment is to flood the affected eye for 15 minutes with saline solution or clean water if saline solution is not available taking care not to allow the water to run into an unaffected eye Medical aid must be obtained immediately Most inks contain solvents that may injure the skin Good working practice must always b...

Page 14: ...the SDS If there is a fire there is a likelihood that dangerous fumes will arise from printing inks For this reason ink must be stored where it can be reached quickly by the fire fighting service and where it will not spread beyond the store Spillages and Disposal WARNING Flammable material Risk of fire Do not allow ink to dry or allow any build up of dried ink Some dried inks are highly flammable...

Page 15: ...inter is installed on is appropriately grounded This means that all metallic items within 12 inches 300mm of the print head location must be securely grounded This should be checked with respect to the print head chassis ground using an Ohm Meter DVM or another suitable device It is essential that grounding is checked periodically and that if the printer is relocated to a different production line...

Page 16: ...battery needs replacement replace the PCB that the battery is installed on Obey local waste regulations when disposing of the battery and PCB Recycling information in accordance with the WEEE and Battery Directives Product Mark Battery Mark European Union Only The product battery is marked with one of the above recycling symbols It indicates that at the end of life the product battery you should d...

Page 17: ... on updating the software Description The Domino G Series is a range of thermal ink jet printers intended for printing fixed and variable data on products on manufacturing production lines For specific details contact your local support office Each G50i consists of 1 print head with a cable connecting the print head to a controller A controller containing the electronic control systems SYSTEM DESC...

Page 18: ... not disconnect connect electrical power Either Press to boot up the printer Press and hold for 2 seconds to shut down the printer 2 Electrical power supply input 24 V DC 2 5 A 3 Ethernet Socket Connect the printer to a network or PC for data transfer SYSTEM DESCRIPTION 18 EPT077343 EN Issue 1 11 November 2022 ...

Page 19: ...uct detect sensor External encoder shaft encoder Alarm beacon 7 Status LED Status Stop Red Turns on if the electrical power supply is connected and the controller has booted up Alarm Amber Turns on if there is an error Run Green Turns on when printing 8 Fan Cooling for the controller Do not block the fan vents SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 19 ...

Page 20: ...ss to purge the print head nozzles 3 Sensitivity Adjust the product detect sensor sensitivity 4 Extended Socket Do not use 5 Sensor LED Turns on when the product detect sensor is triggered 6 Alarm LED Turns on if there is an error 7 Run Stop LED Turns on when printing SYSTEM DESCRIPTION 20 EPT077343 EN Issue 1 11 November 2022 ...

Page 21: ... label creation editing are done directly on the touch screen no external software required However the printer can also be controlled using the web browser of a PC laptop or mobile device smar phone see Control the Printer via Web Browser on page 93 SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 21 ...

Page 22: ...ads 1 Printable Characters Windows True Type Fonts Electrical Power Supply Adapter Input 100 240 V AC 1 4 A 50 60 Hz Output 24 V DC 2 5 A 60 W Maximum Electrical Power Consumption 60 W External Connections External Sensor Product Detect Sensor External Encoder Shaft Encoder Alarm Beacon RS485 RJ45 Ethernet USB Maximum Print Speed 76 m min at 300x300 DPI Maximum Print Height 12 7 mm 0 5 Inch Maximu...

Page 23: ...ing Temperature Note Check the specification of the ink type 5 C to 50 C Operating Relative Humidity 90 non condensing IP Rating N A Not usable in wet locations Print Head Cable Length 2 m Maximum Altitude of Operation 2000 m Intended Environment Indoors only SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 23 ...

Page 24: ... 228 150x120 190 150x150 152 150x200 114 150x300 76 150x600 38 300x100 228 300x120 190 300x150 152 300x200 114 300x300 76 300x600 38 600x100 228 600x120 190 600x150 152 600x200 114 600x300 76 600x600 38 SYSTEM DESCRIPTION 24 EPT077343 EN Issue 1 11 November 2022 ...

Page 25: ...Bold Italic Liberation Sans Narrow Regular Bold Italic Bold Italic Noto Sans Regular Bold Italic Bold Italic Noto Sans Arabic Regular Bold Noto Sans Hebrew Regular Bold Noto Sans JP Regular Bold Noto Sans KR Regular Bold Noto Sans TC Regular Bold Noto Sans Thai Regular Bold SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 25 ...

Page 26: ...is input connect Ground from the input signal to Ground on the printer s IO socket 5 24V_FUSE Output 24 V DC electrical power output Protected by a 3 A fuse Maximum current output 1 5 A This output is combined shared with 12 6 GROUND 7 STOP_LED_DP Output Output to activate red beacon light Active low open drain output 47 K Ohm internal pull up resistor to 24 V 8 EXT_SEN_NPN_IN Input External produ...

Page 27: ...cket 11 485A RS485 Communication RS485A non inverting driver output receiver input 12 24V_FUSE Output 24 V DC electrical power output Protected by a 3 A fuse Maximum current output 1 5 A This output is combined shared with 5 13 GROUND 14 SP_SIG_DP Output Spare output Active low open drain output 47 K Ohm internal pull up resistor to 24 V 15 ALARM_LED_DP Output Output to activate green beacon light...

Page 28: ...solution 1 387 m 600x600 DPI 300x600 DPI 150x600 DPI 1 5 m 600x300 DPI 600x200 DPI 600x150 DPI 600x120 DPI 600x100 DPI 300x300 DPI 300x200 DPI 300x150 DPI 300x120 DPI 300x100 DPI 150x300 DPI 150x200 DPI 150x150 DPI 150x120 DPI 150x100 DPI SYSTEM DESCRIPTION 28 EPT077343 EN Issue 1 11 November 2022 ...

Page 29: ...y Shut down or restart the printer Note This setting does not disconnect the printer from the electrical power supply Home Return to this screen Design Open the label template design screen Create a new label template Edit a label template Select a label template to print SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 29 ...

Page 30: ...user mode is enabled View the current user s details Change the current user s password If logged in as an administrator Create new users Delete users Set and edit user permissions Change passwords of other users Update Update the software firmware version About View information about the software and hardware Open Template Open a saved label template Purge Purge the print head to clear blocked no...

Page 31: ...tion Stop Stop printing Start index Set the start index of the counter database End index Set the end index of the counter database Loop Turn On to repeat data SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 31 ...

Page 32: ...ft encoder is not used to measure the production line speed the value shown will be the number entered in Settings System Settings Encoder Internal Speed m min If a shaft encoder is used the value shown will be the production line speed measured by the shaft encoder 3 Number of Prints Shows the number of prints that have been made Each print will increase the value by 1 Range 0 to 1 000 000 0000 S...

Page 33: ...ion status Ink volume 8 Username Name of the logged in user 9 System Clock Displays the current system date time To change the value see Common on page 82 10 Quick setting Quick access to print alignment settings see Alignment on page 62 11 VDC Barcode Scanner Note This setting is visible only if the Connection setting in the VDC settings is set to Barcode scanner Select to view VDC Variable Data ...

Page 34: ...se View database information 18 Software version Displays the current software version 19 Quick setting Quick access to print alignment settings see Alignment on page 62 SYSTEM DESCRIPTION 34 EPT077343 EN Issue 1 11 November 2022 ...

Page 35: ...templates Copy existing label templates Delete label templates Save Save the current label template Edit Edit the label template width Object Add an object element to the label template Text Counter Database Barcode Graphics Clocks Shift code Line Boxlot SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 35 ...

Page 36: ...t Count Set the number of times that the object will be cloned Copy Copy the selected object element Cut Cut the selected object element Paste Past a copied or cut object element Delete Delete the selected object element More View more options Import template Import a label template from a USB memory device Export template Export a label template to a USB memory device Remove database Remove the d...

Page 37: ...e properties of the selected object Undo Undo the last action Redo Redo the last action Zoom In Zoom into the label template Zoom Out Zoom out of the label template Zoom Reset Reset the zoom SYSTEM DESCRIPTION EPT077343 EN Issue 1 11 November 2022 37 ...

Page 38: ...Domino LOCATION Position the equipment Where they are electrically isolated from other equipment Where the temperature remains within the specified range see Specification on page 22 Where the relative humidity remains within the specified range see Specification on page 22 Close to an accessible power outlet to ensure power can be disconnected quickly Where access to pipes cables and electrical c...

Page 39: ...VERTICAL INSTALLATION To mount the G50i 1 Fit the clamp onto the controller 1 2 Fit the mounting clamp and a round bar onto the print head 2 INSTALLATION EPT077343 EN Issue 1 11 November 2022 39 ...

Page 40: ...3 Fit the base clamp and 1 of the round bars onto the conveyor production line 3 4 Fit a round bar and clamp as shown below 4 INSTALLATION 40 EPT077343 EN Issue 1 11 November 2022 ...

Page 41: ...5 Fit another round bar and clamp as shown below 5 6 Fit the controller 6 INSTALLATION EPT077343 EN Issue 1 11 November 2022 41 ...

Page 42: ...7 Fit the print head 7 INSTALLATION 42 EPT077343 EN Issue 1 11 November 2022 ...

Page 43: ...HORIZONTAL INSTALLATION To mount the G50i 1 Fit the clamp onto the controller 1 2 Fit the mounting clamp and a round bar onto the print head 2 INSTALLATION EPT077343 EN Issue 1 11 November 2022 43 ...

Page 44: ...3 Fit the base clamp and 1 of the round bars onto the conveyor production line 3 4 Fit a round bar and clamp as shown below 4 INSTALLATION 44 EPT077343 EN Issue 1 11 November 2022 ...

Page 45: ...5 Fit the print head 5 6 Use product guides on the conveyor production line to protect the print head from 6 damage impact INSTALLATION EPT077343 EN Issue 1 11 November 2022 45 ...

Page 46: ...7 Fit another round bar 7 8 Fit the controller 8 INSTALLATION 46 EPT077343 EN Issue 1 11 November 2022 ...

Page 47: ...the anti shock clamp If the anti shock clamp closes on hands and fingers injury may occur Required tools 3 mm hex key To install the optional print head anti shock clamp 1 Install the screw labeled 1 in the image below 1 2 Compress the clamp and install the screw labeled 2 in the image below 2 INSTALLATION EPT077343 EN Issue 1 11 November 2022 47 ...

Page 48: ... orientations and the orientations to avoid Orientations A1 A2 and A3 are recommended Orientations A7 and A8 are not recommended These orientations will stop 1 3 of the ink in the cartridge reaching the nozzles Do not install the print head in orientations A4 A5 and A6 INSTALLATION 48 EPT077343 EN Issue 1 11 November 2022 ...

Page 49: ...ards by a minimum of 4 Also if the vertical DPI is set to 300 select the nozzle row that is lowest to the ground for printing see Print Quality on page 61 Orientations B6 B7 and B8 are not recommended These orientations will stop 1 3 of the ink in the cartridge reaching the nozzles INSTALLATION EPT077343 EN Issue 1 11 November 2022 49 ...

Page 50: ... electrical components can result in an electric shock CAUTION Electricity Risk of damage to equipment Turn off the equipment and disconnect the power supply before disconnecting or making electrical connections When powered on the equipment contains live electrical components An incorrect electrical connection can damage the equipment The image below shows how to connect the print head to the con...

Page 51: ...oard To install an ink cartridge 1 Remove the protective cover from the ink cartridge 1 2 If the cartridge is new clean the electrical contacts with an ethanol wipe to remove 2 corrosion protection Note Cleaning wipe part number EPT039697 3 Use a new clean lint free cloth to wipe the ink cartridge nozzles at a 45 angle 3 Note The 45 angle stops debris from one nozzle contaminating the next nozzle ...

Page 52: ...e Electrical Contacts Risk of Equipment Damage Do not force the cartridge into the print head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board INSTALLATION 52 EPT077343 EN Issue 1 11 November 2022 ...

Page 53: ...ipment Turn off the equipment and disconnect the power supply before disconnecting or making electrical connections When powered on the equipment contains live electrical components An incorrect electrical connection can damage the equipment Connect the controller and electrical power adapter to a power supply using a suitable plug and socket outlet Make sure the power supply is accessible and clo...

Page 54: ...Setup Adapter Connect Adapter to Controller Connect adapter to wall outlet INSTALLATION 54 EPT077343 EN Issue 1 11 November 2022 ...

Page 55: ...ate that the sensor is triggered 2 3 If the sensor LED did not turn on use a small screw driver to turn the sensor adjustment 3 screw on the print head clockwise until the sensor LED turns on 4 Remove the print surface or box from in front of the print head 4 5 The sensor LED should now turn off If the sensor LED did not turn off turn the sensor 5 adjustment screw anti clockwise until the sensor L...

Page 56: ...lectrical components An incorrect electrical connection can damage the equipment The printer can operate with an external product detect sensor shaft encoder and alarm beacon at the same time Use a male 15 way high density D plug to connect to the controller s IO socket External Product Detect Sensor The printer supports NPN and PNP connections The sensor is powered from the printer s IO socket Af...

Page 57: ...put connect Ground from the input signal to Ground on the printer s IO socket 8 External product detect sensor input for NPN connection Active when the input is low To use this input connect Ground from the input signal to Ground on the printer s IO socket INSTALLATION EPT077343 EN Issue 1 11 November 2022 57 ...

Page 58: ...encoder wheel D Diameter of encoder wheel Inches R Encoder PPR Pulses Per Revolution D R p x 600 For example if the encoder has a resolution R of 3600 PPR the diameter of the encoder wheel 1 90985 Inches 48 5 mm To setup the encoder settings see Encoder Input External on page 64 Value 12 24 V DC electrical power output Protected by a 3 A fuse Maximum current output 1 5 A 13 Ground 2 Shaft encoder ...

Page 59: ...e Invalid ink cartridge Empty ink cartridge Speed limit VDC Real Time Printing Speed Overload 9 RUN Output to activate green beacon light Active low open drain output 47 K Ohm internal pull up resistor to 24 V This output is active when one of the reasons below occurs The user has selected the Print button The printer is printing with no problems 15 ALARM Output to activate green beacon light Acti...

Page 60: ...80 Value Description 10 Spare Input Active low with 47 K Ohm internal pull up resistor to 24 V To use this input connect Ground from the input signal to Ground on the printer s IO socket 14 Spare Out Active low open drain output 47 K Ohm internal pull up resistor to 24 V INSTALLATION 60 EPT077343 EN Issue 1 11 November 2022 ...

Page 61: ...20 300x100 150x600 150x300 150x200 150x150 150x120 and 150x100 dpi The resolution will change the maximum printing speed See Printing Speed Table on page 24 Channel Select which side of the ink cartridge will be used for printing ODD The ODD side nozzles will be used to print only EVEN The Even side nozzles will be used to print only Note If 600dpi resolution is used both nozzle sides will print t...

Page 62: ... product detect sensor after it has been triggered The purpose of this setting is to prevent multiple prints on a product Fixed length mm Note This setting is used if the Repeat Times setting is different from 0 with Sensor Mode Set the distance between 2 repeat prints Reverse offset mm Note This setting is used if Bi Direction mode is enabled See Bi Direction on page 67 Set the distance for the s...

Page 63: ...Settings icon 2 Encoder Input Internal To setup an internal encoder with a fixed printing speed 1 From the Home screen select the Settings icon 1 2 Select the System Settings icon 2 3 Set the Encoder input setting to Internal 3 4 Adjust the Speed m min setting 4 INSTALLATION EPT077343 EN Issue 1 11 November 2022 63 ...

Page 64: ...screen select the Settings icon 1 2 Select the System Settings icon 2 3 Set the Encoder input setting to External 3 4 Setup the settings listed below 4 Setting Name Description Pulse Revolution Enter the number of pulses that the shaft encoder will make for each revolution Default value 3600 Diameter mm Enter the diameter of the shaft encoder wheel Default value 48 51 mm Resume encoder Select the ...

Page 65: ... External Use an external product detect sensor that is connected to the IO socket to trigger printing 5 Choose the Continuous mode 5 Immediately Print continuously as soon as the start icon on the home screen is pressed Printing will stop when the stop icon is pressed When this mode is selected a product detect sensor is not needed Level Print continuously when the printer receives a continuously...

Page 66: ...gs icon 2 3 Set Print trigger to Sensor 3 4 Choose the Sensor mode 4 Internal Use the product detect sensor that is built into the print head to trigger printing External Use an external product detect sensor connected to the IO socket to trigger printing 5 Set the Repeat sensor value This setting defines the number of times a print will be 5 repeated after each print trigger For example if Repeat...

Page 67: ...age 62 ABC ABC 1 2 3 4 5 6 Description 1 Print head production line direction Left to Right 2 Print head production line direction Right to Left 3 Sensor mark 1 4 Sensor mark 2 5 Forward offset mm setting 6 Reverse offset mm setting To enable Bi Direction mode 1 From the Home screen select the Settings icon 1 2 Select the System Settings icon 2 3 Turn Bi Direction On 3 4 Adjust the Time value to s...

Page 68: ...the Prints per channel value to set how many prints will be made using 1 side 4 before switching to the other side Range 2 255 High Speed Note Enabling this setting will disable Auto switch channel High speed lets the printer print at high speed resolution When this setting is enabled the printing speed can be doubled compared to normal resolution To enable high speed 1 From the Home screen select...

Page 69: ... 3 Turn Print static image On 3 Skew Angle The print can be skewed to a specific angle This lets the print head be installed at angles that are not exactly 90 to the print surface To enable and adjust the skew angle 1 From the Home screen select the Settings icon 1 2 Select the System Settings icon 2 3 Turn Skew angle On 3 4 Adjust the Angle value Range 25 to 25 4 INSTALLATION EPT077343 EN Issue 1...

Page 70: ...unction to make sure printing 1 quality remains high 2 The recommended Timer s value is between 15 and 20 seconds 2 3 The auto jet function will run when printing and not printing 3 4 Auto jet is different from the purge function Auto jet will automatically purge 4 the nozzles at regular times Purge is a manual function To enable and setup auto jet 1 From the Home screen select the Settings icon 1...

Page 71: ...e updated every second The reset time value is set in seconds The range for this setting is 1 to 60 seconds To enable Realtime 1 From the Home screen select the Settings icon 1 2 Select the System Settings icon 2 3 Turn Realtime On 3 4 Adjust the Reset time s setting to set how often the data will be updated in seconds 4 INSTALLATION EPT077343 EN Issue 1 11 November 2022 71 ...

Page 72: ...bed below On or Off 3 Setting Name Description Remember printing If this setting is enabled when printing starts the previous label template will be used and any counters will continue from their previous value Show printing data If this setting is enabled data that has been printed from a database will be shown on the home screen Live preview If this setting is enabled a preview image of the prin...

Page 73: ...r permissions passwords Lock users Delete users To enable user mode 1 From the Home screen select the Settings icon 1 2 Select the Advanced Settings icon 2 3 Turn User mode On 3 4 Restart the printer 4 5 When the printer boots up use the default administrator username and password below to 5 login Username Administrator Password admin 2021 INSTALLATION EPT077343 EN Issue 1 11 November 2022 73 ...

Page 74: ...r local Domino support office to unlock the printer To change the password of the logged in user 1 From the Home screen select the User icon 1 2 Select Change password 2 3 Enter the current password 3 4 Enter a new password 4 5 Confirm the new password 5 6 Select OK 6 Log Out To logout 1 Select the username in the bottom right corner of the user interface 1 2 Select Logout 2 3 Select Yes 3 INSTALL...

Page 75: ...r the new users name The name must start with a letter Name length 6 to 100 characters Valid characters Alphanumeric characters and the full stop period symbol User level Select the user level Admin Supervisor Technical Operator Password Enter the new user s password Confirm password Confirm the new user s password Permissions View the tasks that the new user is allowed to do To change the user s ...

Page 76: ...the settings listed below 5 Name Description User level Select the user level Admin Supervisor Technical Operator Change password Show the Password and Confirm password settings Password Change user s password Confirm password Confirm the user s new password Permissions View the tasks that the user is allowed to do To change the user s permissions change the User level setting 6 Select Save 6 INST...

Page 77: ... 2 3 Select the User Permission tab 3 4 Select an icon to lock or unlock the user 4 The user is locked Select to unlock the user The user is unlocked Select to lock the user 5 Select OK 5 Delete User If user mode is enabled an Admin level user can delete other users To delete a user 1 Login as an Admin level user 1 2 From the Home screen select the User icon 2 3 Select the User Permission tab 3 4 ...

Page 78: ...r mobile device smart phone To enable remote 1 From the Home screen select the Settings icon 1 2 Select the Advanced Settings icon 2 3 Turn Remote On 3 4 After this setting is enabled setup the printer s network settings see Network Settings on 4 page 91 INSTALLATION 78 EPT077343 EN Issue 1 11 November 2022 ...

Page 79: ...ill increase the darkness of the printed label by 30 To enable high quality 1 From the Home screen select the Settings icon 1 2 Select the Advanced Settings icon 2 3 Turn High quality On 3 INSTALLATION EPT077343 EN Issue 1 11 November 2022 79 ...

Page 80: ...e the signal is low 0 V The IO signal pulse width is illustrated in the diagram below To enable IO signal and adjust the output pulse width 1 From the Home screen select the Settings icon 1 2 Select the Advanced Settings icon 2 3 Turn IO signal On 3 4 Adjust the Output Pulse width ms value to set the width of the output in milliseconds 4 INSTALLATION 80 EPT077343 EN Issue 1 11 November 2022 ...

Page 81: ...3 Select one of the options described in the table below 3 Setting Description Backup Note Connect a USB memory device before selecting this option Backup the printer s settings to a connected USB memory device Restore Note Connect a USB memory device that has the restore file saved before selecting this option Restore the printer s settings from a connected USB memory device Reset factory default...

Page 82: ...fault font size for label template objects Unit Set the default measurement unit system Millimeter Centimeter Inch Primary currency Set the default currency Language Set the user interface language Region Set the date time language region Standard digits Set the counter font type Latin Arabic Keyboard layout Set the keyboard type for the label template designer Date Set the system date and time Ti...

Page 83: ... goes higher than the printer s maximum speed limit Receiving data timeout Select what will happen if the printer does not receive VDC variable data connection data within a specific time Delay data Select what will happen when a print trigger occurs when printing Empty data Select what will happen if a print is triggered but the printer has not received variable data No cartridge Select what will...

Page 84: ...use the printer s data buffer queue will be emptied Data will need to be transmitted to the printer again Data can be sent to the printer via 1 of the methods listed below TCP IP COM RS485 INPUT Barcode Scanner Connected via USB 1 Notes To create a text object that uses VDC data in the label see VDC Database 1 Text Object on page 118 2 To create a graphics object that uses VDC data in the label se...

Page 85: ...SON Raw data Customize Connection Select the connection method TCP IP COM RS485 INPUT Barcode scanner connected via USB Response VDC Data Turn this function On to send a response to the sender when VDC data is printed Response VDC Command Turn this function On to send a response to the sender when VDC data is received Controller port Note This setting is only valid if Connection is set to TCP IP S...

Page 86: ... will always be 1 Odd The parity bit will always be odd Space The parity bit will always be 0 Baud rate Note This setting is only valid if Connection is set to COM Select the baud rate between the printer and the device that the printer is connected to 9600 19200 38400 57600 115200 Stop bits Note This setting is only valid if Connection is set to COM Select the number of stop bits that will be sen...

Page 87: ...e Home screen select the Settings icon 1 2 Select the VDC Settings icon 2 3 Set Data type to Json or Raw 3 4 Scroll down to the Rule settings 4 5 Adjust the settings listed below 5 Name Description Split character Choose the character that is used to separate each item of data in the data package Encoding Choose the encoding mode of the data package INSTALLATION EPT077343 EN Issue 1 11 November 20...

Page 88: ...s of data 6 7 Set Package length to the number of bytes in the data package If the data package is 7 shorter longer than this length the data will not be accepted For example in the data package below Package length should be set to 16 Data S T A B 8 6 k g C D E N Byte 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 8 Use the VDC field options to set how many variable data objects will be printed in the 8 l...

Page 89: ...ackage For example in the data package below Prefix should be set to ST Data S T A B 8 6 k g C D E N Byte 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 9 The Suffix setting can be used to set the characters that mark the end of the data package 9 For example in the data package below Suffix should be set to EN Data S T A B 8 6 k g C D E N Byte 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 10 Use the VDC field opt...

Page 90: ...urn Monitor On 3 4 Adjust the settings listed below 4 Name Description Response Select how the printer will respond to printer status requests Time interval Respond to status requests within a user specified period of time Each print Respond to status requests after each print Interval length s If Response is set to Time interval set the period of time allowed for the printer to respond to the sta...

Page 91: ...btain an IP address from the connected network or use a static IP address On Automatically obtain an IP address from the network Off Set a static IP address IP The IP address of the printer If Dynamic is Off get an IP address from the network administrator Make sure that the IP address is in the same range as other devices on the network Make sure the address does not conflict with any other devic...

Page 92: ...cription Dynamic Select if the printer will automatically obtain an IP address from the connected network or use a static IP address On Automatically obtain an IP address from the network Off Set a static IP address Preferred DNS server Enter the preferred DNS server address Alternate DNS server Enter an alternate DNS server address 4 Select Save 4 INSTALLATION 92 EPT077343 EN Issue 1 11 November ...

Page 93: ...mote On 4 5 Select the Network Settings icon 5 6 Setup the printer s network settings see IP Address on page 91 6 7 Open a web browser on a PC laptop tablet or mobile device smart phone that is also 7 connected to the network 8 Enter the IP address of the printer followed by 8080 into the address bar for example 8 9 If the connections fails turn the Remote setting off on and re boot the printer 9 ...

Page 94: ... Turn power save settings On or Off When enabled the Darken screen and Turn off screen settings will be available Darken screen After a set time of no action the screen will darken to save power The screen will darken by 50 The screen will go back to the set brightness value when touched The available settings are 30 seconds 1 minute 5 minutes Never Turn off screen After a set time of no action th...

Page 95: ...anguage 1 Put the language file into the top level root folder of a USB memory device 1 2 Connect the USB memory device to the printer 2 3 From the Home screen select the Settings icon 3 4 Select the Language Settings icon 4 5 Select the Import icon 5 6 Select the language file 6 7 Select OK and wait for the file to import 7 INSTALLATION EPT077343 EN Issue 1 11 November 2022 95 ...

Page 96: ...t the Export icon 4 5 Select the language file 5 6 Choose a folder to save the language file to 6 7 Select OK and wait for the file to export 7 Delete Language To delete a language from the printer 1 From the Home screen select the Settings icon 1 2 Select the Language Settings icon 2 3 Select the Delete icon for the language to be deleted 3 INSTALLATION 96 EPT077343 EN Issue 1 11 November 2022 ...

Page 97: ...SB memory device 1 2 Connect the USB memory device to the printer 2 3 From the Home screen select the Settings icon 3 4 Select the Font Settings icon 4 5 Select the Import icon 5 6 Select the font file 6 Delete Font To delete a font 1 From the Home screen select the Settings icon 1 2 Select the Font Settings icon 2 3 Select the Delete icon for the font to be deleted 3 INSTALLATION EPT077343 EN Iss...

Page 98: ...ing the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board To start up the printer 1 Remove the protective cover from the ink cartridge 1 2 If the cartridge is new clean the electrical contacts with an ethanol wipe to remove 2 corrosion protection Note Cleaning wipe part number EPT039697 3 Use a new clean lint free cloth to wipe t...

Page 99: ...he nozzles may be damaged 4 Insert the ink cartridge into the print head and close the print head latch 4 CAUTION Fragile Electrical Contacts Risk of Equipment Damage Do not force the cartridge into the print head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board OPERATION EPT077343 EN Issue 1 11 Nov...

Page 100: ...5 Press the Standby button shown below and wait for the printer to boot up 5 OPERATION 100 EPT077343 EN Issue 1 11 November 2022 ...

Page 101: ... load a label to print 1 From the home screen select the Folder icon 1 2 Select the label template to load 2 Note A preview of the template will be displayed 3 Select Open 3 OPERATION EPT077343 EN Issue 1 11 November 2022 101 ...

Page 102: ...icon STOP PRINTING Note If printing stops when VDC is in use the printer s data buffer queue will be emptied Data will need to be transmitted to the printer again To stop printing select the stop icon OPERATION 102 EPT077343 EN Issue 1 11 November 2022 ...

Page 103: ... or eye damage Refer to Safety Data Sheet To shut down the printer 1 From the home screen select the Standby icon and select Shut down Or press 1 and hold the Standby button shown below for 2 seconds Note Selecting the Standby icon or pressing the Standby button does not disconnect the printer from the electrical power supply OPERATION EPT077343 EN Issue 1 11 November 2022 103 ...

Page 104: ...2 Open the latch and remove the ink cartridge 2 OPERATION 104 EPT077343 EN Issue 1 11 November 2022 ...

Page 105: ...3 Fit the protective cover to the cartridge to prevent the cartridge nozzles from drying 3 OPERATION EPT077343 EN Issue 1 11 November 2022 105 ...

Page 106: ...late 4 Note The maximum label width depends on the resolution Maximum Label Width Resolution 1 387 m 600x600 DPI 300x600 DPI 150x600 DPI 1 5 m 600x300 DPI 600x200 DPI 600x150 DPI 600x120 DPI 600x100 DPI 300x300 DPI 300x200 DPI 300x150 DPI 300x120 DPI 300x100 DPI 150x300 DPI 150x200 DPI 150x150 DPI 150x120 DPI 150x100 DPI 5 Select the Print head type 5 6 Select OK 6 OPERATION 106 EPT077343 EN Issue...

Page 107: ...ange the object s general 7 appearance Setting Name Description X mm Set the horizontal position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and he...

Page 108: ...f the object has more than 1 line set the alignment Left Center Right Remove blank line Remove blank lines from the object Remove leading space Remove leading spaces from the object 8 Open the Text tab to change the text 8 OPERATION 108 EPT077343 EN Issue 1 11 November 2022 ...

Page 109: ...counter object Suffix Set a suffix value for the counter object Padding character Set the number of padding characters Range 1 to 10 Step Set the counting direction Up Down Standard digits Set the type of digit Latin Arabic Content Displays a preview of the counter object 4 Select OK 4 5 Drag the object to a suitable location in the template or use the arrow icons to reposition 5 the object 6 To c...

Page 110: ...gn If the object has more than 1 line set the alignment Left Center Right Remove blank line Remove blank lines from the object Remove leading space Remove leading spaces from the object 8 In the Counter tab use the settings listed below to change counter object settings 8 Name Description Start value Set the counter object s start value End value Set the counter object s end value When the counter...

Page 111: ...Name Description Standard digits Set the type of digit Latin Arabic Content Displays a preview of the counter object OPERATION EPT077343 EN Issue 1 11 November 2022 111 ...

Page 112: ...ted via USB Database Text Object This topic describes how to setup a database object using a database file saved on a USB memory device Valid database file formats txt csv To add a database object to the label template 1 Put the database file onto a USB memory device The image below is a simple csv file that 1 will be used as an example 2 Connect the USB memory device to the printer 2 3 Select the...

Page 113: ...rst row header Choose if the first row of data will be used as a heading to identify data in the user interface If this setting is enabled the first row of data will not be printed 7 Select the Select file icon 7 8 Open the D drive 8 9 Choose the database file and select the tick icon 9 10 Select Next 10 OPERATION EPT077343 EN Issue 1 11 November 2022 113 ...

Page 114: ... arrow icons to move the database fields that will be printed from the Source list to 12 the Destination list 1 Notes Items in the Source list will not be printed 1 2 In the example below the database items Number and Letter will be 2 printed OPERATION 114 EPT077343 EN Issue 1 11 November 2022 ...

Page 115: ...t them and adjust the element s settings 14 Select OK 14 15 Drag the object to a suitable location in the template or use the arrow icons to reposition 15 the object 16 To change the object s appearance select the properties icon 16 Note The properties icon is not used if the web browser interface is being used 17 In the General tab use the settings listed below to change the object s general 17 a...

Page 116: ...blank line Remove blank lines from the object Remove leading space Remove leading spaces from the object 18 In the Database tab use the settings listed below to change database object settings 18 Name Description Remove source Note This setting is only visible if a database source is selected Disconnect the object from the current database source This lets a new database source be selected Load da...

Page 117: ...Name Description Content Displays a preview of the database object OPERATION EPT077343 EN Issue 1 11 November 2022 117 ...

Page 118: ... Settings 1 on page 84 2 In the label template designer select the Object icon 2 3 Select Database 3 4 Select Load VDC 4 5 Select OK 5 6 Use the arrow icons to move the database fields that will be printed from the Source list to 6 the Destination list Up to 20 VDC items can be selected VDC1 to VDC20 1 Notes Items in the Source list will not be printed 1 2 In the example below VDC1 and VDC2 will b...

Page 119: ...ct them and adjust the element s settings 8 Select OK 8 9 Drag the object to a suitable location in the template or use the arrow icons to reposition 9 the object 10 To change the object s appearance select the properties icon 10 Note The properties icon is not used if the web browser interface is being used 11 In the General tab use the settings listed below to change the object s general 11 appe...

Page 120: ...blank line Remove blank lines from the object Remove leading space Remove leading spaces from the object 12 In the Database tab use the settings listed below to change database object settings 12 Name Description Remove source Note This setting is only visible if a database source is selected Disconnect the object from the current database source This lets a new database source be selected Load da...

Page 121: ...Name Description Content Displays a preview of the database object OPERATION EPT077343 EN Issue 1 11 November 2022 121 ...

Page 122: ...with data 1 Select the Save icon to save the label template 1 2 From the Home screen select the Folder icon 2 3 Select the label template to load 3 Note A preview of the template will be displayed 4 Select Open 4 5 Select the Start icon to start printing 5 6 Transmit data from the external device to the printer 6 7 The data will now be shown at the bottom of the Home screen 7 OPERATION 122 EPT0773...

Page 123: ...xlot counter Database The barcode data will be generated from a database Barcode type Select the barcode type 4 Select Next 4 5 Setup the barcode source data 5 Source Type Action Text Enter the text that will be used to generate the barcode Counter Setup the counter settings see Add a Counter Object on page 109 Datetime Setup the clock settings see Add a Clocks Object on page 137 Shiftcode Setup t...

Page 124: ...n the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and height of the object is controlled by the font size Angle Rotate the object Lock Lock the object to prevent it from being edited Visible Make the object printable or not print...

Page 125: ... the quiet zone margin around the barcode Pixel Millimeter Mils Inch Percent Bar width reduction Reduce the width of the barcode bars to compensate for ink spreading out on the print surface Left margin Add a blank space left of the barcode Right margin Add a blank space right of the barcode Top margin Add a blank space above the barcode Bottom margin Add a blank space below the barcode Must fit C...

Page 126: ...g the object to a suitable location in the template or use the arrow icons to reposition 9 the object 10 To adjust the object s properties select the properties icon 10 Note The properties icon is not used if the web browser interface is being used 11 In the General tab use the settings listed below to change the object s general 11 appearance Setting Name Description X mm Set the horizontal posit...

Page 127: ...t independently Auto size The width and height of the object is controlled by the font size Angle Rotate the object Lock Lock the object to prevent it from being edited Visible Make the object printable or not printable 12 To change the image select the Graphics tab 12 OPERATION EPT077343 EN Issue 1 11 November 2022 127 ...

Page 128: ...phics object can be created Database Use a database file saved onto a USB memory device that is connected to the printer to select the image VDC Variable Database Connection Use data that is transmitted from an external device via TCP IP COM RS485 or INPUT to select the image Database Dynamic Graphics Object This topic describes how to setup a dynamic graphics object that uses a database file save...

Page 129: ...y device 1 2 Make a CSV or TXT file that lists the file names of the images in the order that they will be 2 printed 3 Save the CSV or TXT file on the same USB memory device that contains the image files 3 4 Connect the USB memory device to the printer 4 OPERATION EPT077343 EN Issue 1 11 November 2022 129 ...

Page 130: ... character that is used to split items in the database file First row header Choose if the first row of data will be used as a heading to identify data in the user interface If this setting is enabled the first row of data will not be used to select an image file 10 Select the Select file icon 10 11 Open the D drive 11 12 Choose the database file CSV or TXT on the USB memory device and select the ...

Page 131: ...e displayed select OK to continue 14 15 Select the Select folder icon 15 16 Open the D drive 16 17 Find the folder that contains the image files and select the green tick icon 17 18 Select OK 18 OPERATION EPT077343 EN Issue 1 11 November 2022 131 ...

Page 132: ...l position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and height of the object is controlled by the font size Angle Rotate the object Lock Lock th...

Page 133: ...ic graphics object to the label template 1 Setup the connection to the device that will transmit data to the printer see VDC Settings 1 on page 84 2 Save the image files to a folder on a USB memory device and connect it to the printer 2 3 In the label template designer select the Object icon 3 4 Select Graphics Dynamic Load VDC 4 OPERATION EPT077343 EN Issue 1 11 November 2022 133 ...

Page 134: ...t OK 5 6 Select the Select folder icon 6 7 Open the D drive 7 8 Find the folder that contains the image files and select the green tick icon 8 9 Select OK 9 OPERATION 134 EPT077343 EN Issue 1 11 November 2022 ...

Page 135: ...e vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and height of the object is controlled by the font size Angle Rotate the object Lock Lock the object to prevent it from being edited Visible Mak...

Page 136: ...he Save icon to save the label template 1 2 From the Home screen select the Folder icon 2 3 Select the label template to load 3 Note A preview of the template will be displayed 4 Select Open 4 5 Select the Start icon to start printing 5 6 Transmit data the file names of the images from the external device to the printer 6 7 A list of the selected images will now be shown at the bottom of the Home ...

Page 137: ... object will print 04 00 am January 1st Then at 05 00 am the object will advance to today s date and print 05 00 am January 2nd Or if this is set to Next day and Roll hours is set to 5 At 18 00 pm January 2nd the object will print 18 00 pm January 2nd Then at 19 00 pm the object will advance to tomorrow s date date and print 19 00 pm January 3rd None Print the current time date Back day Use the Ro...

Page 138: ...et the horizontal position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and height of the object is controlled by the font size Angle Rotate the obj...

Page 139: ...uary 2nd the object will print 04 00 am January 1st Then at 05 00 am the object will advance to today s date and print 05 00 am January 2nd Or if this is set to Next day and Roll hours is set to 5 At 18 00 pm January 2nd the object will print 18 00 pm January 2nd Then at 19 00 pm the object will advance to tomorrow s date date and print 19 00 pm January 3rd None Print the current time date Back da...

Page 140: ...01 February 1st 032 etc y The year as a single digit Example 2025 5 2030 0 etc M The name of the month as a single alpha numeric character Example January 1 February 2 March 3 April 4 May 5 June 6 July 7 August 8 September 9 October O November N December D dddd The name of the day Example Monday Tuesday Wednesday etc D Day number of the month with no leading zero 1 31 DD Day number of the the mont...

Page 141: ...clock with no leading zero 1 12 hh Hour 12 hour clock with leading zero 01 12 H Hour 24 hour clock with no leading zero 0 23 HH Hour 24 hour clock with leading zero 00 23 mm Minute 00 59 ss Second 00 59 A AM or PM SPACE Date separators OPERATION EPT077343 EN Issue 1 11 November 2022 141 ...

Page 142: ... Note The properties icon is not used if the web browser interface is being used 7 In the General tab use the settings listed below to change the object s general 7 appearance Setting Name Description X mm Set the horizontal position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object...

Page 143: ...lines from the object Remove leading space Remove leading spaces from the object 8 In the Shift code tab use the settings listed below to change shift code settings 8 Name Description Code Enter the name of each shift 0 5 characters The shift name will be printed Time 24 hour Enter the start time of each shift The time will not be printed Content Display a preview of the object OPERATION EPT077343...

Page 144: ... to change the object s general 6 appearance Setting Name Description X mm Set the horizontal position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width ...

Page 145: ... the counter object s start value End value Set the counter object s end value Step value Set the counter object s increment step value Repeat time Set the number of times each counter value will be repeated Padding character Set the number of padding characters Range 1 to 10 Step Set the counting direction Up Down 6 Select Counter 2 6 7 Change the settings listed below for Counter 2 7 Name Descri...

Page 146: ... Set the horizontal position of the object in the template Y mm Set the vertical position of the object in the template Width mm Set the width of the object Height mm Set the height of the object Scale mode Set the scale mode of the object Scale The width and height of the object can be set independently Auto size The width and height of the object is controlled by the font size Angle Rotate the o...

Page 147: ...set the alignment Left Center Right Remove blank line Remove blank lines from the object Remove leading space Remove leading spaces from the object 12 In the Boxlot tab use the settings to change boxlot object settings 12 OPERATION EPT077343 EN Issue 1 11 November 2022 147 ...

Page 148: ...ect the Save icon SAVE LABEL TEMPLATE WITH DIFFERENT NAME To save the label template with a different name 1 Select the Save as icon 1 2 Enter a different name for the label template 2 3 Select Save 3 OPERATION 148 EPT077343 EN Issue 1 11 November 2022 ...

Page 149: ...for different property settings are available depending on the object type 4 DELETE LABEL TEMPLATE Note A label template cannot be deleted if it is loaded to print To delete a label template 1 From the home screen select the Folder icon 1 2 Select the template 2 Note A preview of the template will be displayed 3 Select the Delete icon 3 OPERATION EPT077343 EN Issue 1 11 November 2022 149 ...

Page 150: ...device 1 2 Connect the USB memory device to the printer 2 3 From the home screen select the Design icon 3 4 Select the More icon 4 5 Select Import template 5 6 Select the Select file icon 6 7 Open the D drive 7 8 Select the label template 8 9 Select Next 9 10 Select OK 10 OPERATION 150 EPT077343 EN Issue 1 11 November 2022 ...

Page 151: ...ter 1 2 From the home screen select the Design icon 2 3 Select the More icon 3 4 Select Export template 4 5 Select the label template to export 5 6 Select Next 6 7 Select the Select file icon 7 8 Select the D drive or open a folder on the D drive 8 9 Select OK 9 OPERATION EPT077343 EN Issue 1 11 November 2022 151 ...

Page 152: ...he action To view the log 1 From the Home screen select the Log icon 1 2 Adjust the dates in the top right corner to set the viewing date range 2 3 Use the icons listed below to filter the log by action type 3 Note More than 1 filter can be applied at the same time Filter error actions Filter warning events Filter information events Filter stop print events Filter start print events OPERATION 152 ...

Page 153: ...Adjust the dates in the top right corner to choose a date range to export 3 4 Select Export 4 5 If required change the file name of the export The default file name is 5 log_00000000_99999999 zip 00000000 is the first date selected in the export range 99999999 is the last date selected in the export range 1 Choose a folder on the USB memory device to save the export to 1 2 Select OK 2 OPERATION EP...

Page 154: ... view the 2 counters 3 4 To change the names of the counters select the counter name and enter a new name 4 5 To reset 1 of the counters select Reset 5 The history of the counter values can also be viewed To view the history of the counter values 1 From the Home screen select the Log icon 1 2 Select the Statistic tab 2 3 Use the Filter options to select a date range 3 4 In the Production total pri...

Page 155: ...able on page 24 VDC Real Time Printing Speed Overload If real time printing is enabled after the product detect sensor is triggered the label template will immediately be encoded and sent from the controller to the print head If the total time to encode and send the label data to the print head is longer than the time it takes for the product print surface to move from the product detect sensor to...

Page 156: ... nozzles have become blocked Wipe print face or perform a micro purge If the nozzles do not unblock replace the ink cartridge Print becomes blurred over the top or bottom of the text Print nozzles are perpendicular to product movement However the print face is not parallel to the substrate The encoder is slipping or internal speed set on the printer does not match the actual line speed Check the e...

Page 157: ...lect Next to upload the file to the printer and complete Step 2 8 Note Do not remove the USB memory device until the file is uploaded to the printer 9 Select Next to verify the update file and complete Step 3 9 10 After the file is verified select Next to install the update file and complete Step 4 10 1 Notes Do not turn off the printer disconnect the printer from electrical power or 1 change the ...

Page 158: ...orcing the cartridge against the electrical contacts can break the contacts on the print head circuit board 1 Notes Change the ink cartridge promptly to avoid poor printing 1 2 If printing stops when VDC is in use the printer s data buffer queue will be 2 emptied Data will need to be transmitted to the printer again Required tools and equipment Ethanol cleaning wipes and lint free cloth tissue To ...

Page 159: ...at a 45 angle 5 Note The 45 angle stops debris from one nozzle contaminating the next nozzle CAUTION Sensitive Equipment Risk of Equipment Damage Do not use an ethanol wipe or any other chemical to clean the cartridge nozzles Use a new clean lint free cloth If chemicals are used to clean the cartridge the nozzles may be damaged 6 Insert the ink cartridge into the print head and close the print hea...

Page 160: ... head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board 7 Obey local waste disposal regulations to dispose of the used ink cartridge 7 MAINTENANCE TROUBLESHOOTING 160 EPT077343 EN Issue 1 11 November 2022 ...

Page 161: ...ge Refer to Safety Data Sheet If the cartridge nozzles become blocked a purge can be used to eject very small quantities of ink out of the cartridge nozzles Ink may mark items that are close to the print head There are 2 different ways to do a purge 1 From the Home screen select the Purge icon 1 2 Or press the Purge button on the print head 2 MAINTENANCE TROUBLESHOOTING EPT077343 EN Issue 1 11 Nov...

Page 162: ...flammable substances may cause a fire Only use a dry lint free cloth CAUTION Fragile Electrical Contacts Risk of Equipment Damage Do not force the cartridge into the print head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board Note If printing stops when VDC is in use the printer s data buffer queue ...

Page 163: ... a 45 angle 3 Note The 45 angle stops debris from one nozzle contaminating the next nozzle CAUTION Sensitive Equipment Risk of Equipment Damage Do not use an ethanol wipe or any other chemical to clean the cartridge nozzles Use a new clean lint free cloth If chemicals are used to clean the cartridge the nozzles may be damaged MAINTENANCE TROUBLESHOOTING EPT077343 EN Issue 1 11 November 2022 163 ...

Page 164: ...ical Contacts Risk of Equipment Damage Do not force the cartridge into the print head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the print head circuit board MAINTENANCE TROUBLESHOOTING 164 EPT077343 EN Issue 1 11 November 2022 ...

Page 165: ...iquids make contact with any electrical connections CAUTION Low Ingress Protection Risk of damage to equipment The print heads have no ingress protection against liquids Spraying the equipment with a water jet may cause damage Do not spray the equipment with a water jet Note If printing stops when VDC is in use the printer s data buffer queue will be emptied Data will need to be transmitted to the...

Page 166: ...cartridge re connecting the electrical power supply and turning the printer back on 6 Insert the ink cartridge into the print head and close the print head latch 6 CAUTION Fragile Electrical Contacts Risk of Equipment Damage Do not force the cartridge into the print head Be careful when inserting the cartridge Forcing the cartridge against the electrical contacts can break the contacts on the prin...

Page 167: ...MAINTENANCE TROUBLESHOOTING EPT077343 EN Issue 1 11 November 2022 167 ...

Page 168: ...iquids make contact with any electrical connections CAUTION Low Ingress Protection Risk of damage to equipment The controller has no ingress protection against liquids Spraying the controller with a water jet may cause damage Do not spray the controller with a water jet Note If printing stops when VDC is in use the printer s data buffer queue will be emptied Data will need to be transmitted to the...

Page 169: ...tened with water to wipe the controller clean 3 4 Make sure that the print head and electrical connectors on the controller are dry before 4 connecting the controller to the electrical power supply and turning the printer back on MAINTENANCE TROUBLESHOOTING EPT077343 EN Issue 1 11 November 2022 169 ...

Page 170: ...MAINTENANCE TROUBLESHOOTING 170 EPT077343 EN Issue 1 11 November 2022 ...

Page 171: ...EPT077343 EN Issue 1 11 November 2022 171 ...

Page 172: ... plc 2022 All rights reserved Domino UK Limited Trafalgar Way Bar Hill Cambridge CB23 8TU United Kingdom Tel 44 0 1954 782551 Fax 44 0 1954 782874 Email enquiries domino uk com For additional documentation including other available languages either scan the QR code or go to https mydomino domino printing com Domino Amjet Inc 1290 Lakeside Drive Gurnee IL 60031 U S A Tel 1 847 244 2501 Fax 1 847 24...

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