20
EN
Diagnostic Procedures
Americana and New Generation Refrigerators
Component
Diagnostic Question
Action Based On Status
Page
Ice Maker
Does the ice maker not produce ice?
Confirm that the 120 VAC supplied to the ice
maker is within tolerance (± 10%).
Use a substance thermometer to confirm that
the temperature in the freezer, next to the ice
maker, is 12°F (-11°C) or colder.
N/A
1. Bypass the ice maker and confirm that it
cycles.
2. If the ice maker does not cycle, replace it.
Perform a diagnostic on the water valve.
Perform a diagnostic on the relay.
(RM1350 model only)
Is the ice maker over-filling or under-filling
during operation?
1. Remove the plastic cover from the front of
the ice maker.
2. The water supply adjustment screw is
located above the gears.
– Turn towards the + to increase the
supply.
– Turn towards the - to decrease the
supply.
I
One full turn in either direction equals an
18 cc change.
N/A
Interior Light
Does the interior light remain off when
the door is open?
Does the interior light remain on when
the door is closed?
If the refrigerator was built prior to 2009,
check the interior light assembly to determine
if the low ambient light is switched on.
1. With the refrigerator door open, depress
the interior light switch.
2. If the light turns off, perform the following
actions:
– Inspect the switch for alignment issues
that would prevent it from being
depressed when the door is closed.
– Realign the switch if needed.
3. If the light remains on, perform the
following actions:
– Inspect the switch for damage.
– If damage is observed, replace the
interior light assembly.
4. If the switch appears to be undamaged,
test it for continuity.
5. Did the switch pass the continuity test?
– No, replace the light assembly.
– Yes, rewire the switch according to the
wiring diagram.
6. Depress the switch.
7. If the light remains on, replace the light
assembly.
