Dojo PAX A920 Manual Download | Manualshive

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Our card machine

A920

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Summary of Contents for PAX A920

Page 1: ...1 PAX A920 Install Integration ...

Page 2: ...Our card machine A920 ...

Page 3: ...livery if ordered before 8pm A920 machine Charging base Power adaptor with UK plug USB to Micro USB cable Network cable Quick start guide Schemes window sticker Card only sticker Back of machine support sticker 4G SIM Card installed Roaming sim ...

Page 4: ...Insights feedback current compliance rate Order conﬁrmation and activation code Sent when order is placed 4 ...

Page 5: ...Card Machine Installation The following will show you how to install the A920 5 ...

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Page 16: ...16 Terminal Installation Happy Path ...

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Page 21: ...21 Integrated Payments ...

Page 22: ...22 After selecting the 3 lines at top left you will see these options ...

Page 23: ...ated payments as well as other functions Please note Integrated Payments refers to both PAC and PAT and these can both be enabled at the same time if the terminal is on 1 13 software or higher Non Integrated refers to Standalone Payments and this also can be enabled at the same time on software 1 13 and higher ...

Page 24: ...24 Once all the functions have been enabled select the 3 lines on top left again Then selected Integrated Payments The screen will look as opposite ...

Page 25: ...25 PAC transactions are actioned the usual way If gratuity is enabled this will come up as an option as can be seen opposite Then ﬁnalize the sale by inserting or swiping card ...

Page 26: ...26 If the merchant has approved CNP on account this can be done integrated On the tap insert screen select the 3 dots at top left CNP then follow on screen instructions ...

Page 27: ...27 To complete a Pay a Table integrated payment select Settle Table then enter Waiter ID if applicable ...

Page 28: ...es on the list If a POS receipt is required select print bill Once the table is selected then you are offered the options to pay in full Equal or Custom Split Please note once the sale is ﬁnalised and balance paid in full this will close the table automatically ...

Page 29: ...29 If the bill is split the opposite screen will show after each transaction until the ﬁnal balance is paid ...

Page 30: ...30 At the end of each transaction you are presented with the option to print whichever receipt you wish ...

Page 31: ...31 Non Integrated Payments ...

Page 32: ...32 From the home screen select the three lines at top left Select Non Integrated Payments Type amount and conﬁrm Then follow the onscreen instructions to ﬁnalise the payment ...

Page 33: ...33 Tips and Hints ...

Page 34: ...Terminal ID Serial Number From the home screen select the three lines at top left Select Summary Enter Password Select Print The TID and serial numbers are on top of the receipt ...

Page 35: ...If a transaction fails the screen always shows Red and will remain on this for a few seconds ...

Page 36: ...wap between them Integration can be set up on wifi 3 4G or both Avoid connecting the ethernet cable as the Bluetooth functionality is not available General Tips If the terminal is stuck on loop at sale transaction stage this is usually an indication that the software is not up to date ...

Page 37: ...Useful contacts Customer Services 08000443550 Customer Services email support dojo tech ...

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