User manual DPC Touch V2
DOC.60352-11/20
59
5. MAINTENANCE
5.1 Maintenance
Periodic cleaning of the screen should be carried out regularly with a clean,
soft, dry and lint-free cloth.
5.2 Troubleshooting
During manufacturing the proper functioning of the unit is checked multiple
times. However, if the unit malfunctions, troubleshoot it using this list:
Warning
All troubleshooting tasks requiring the opening of the box must be
performed by DOGA or a company authorised by DOGA.
Problem
Solution
Controller is not
booting (black screen)
SD card is not found. Check if SD card is inserted
and not damaged.
Controller is not
responding after
calibration
Press the screen for 10 second to launch the
calibration menu.
Password is lost or
forgotten
Turn off the controller and delete the following file
from the SD card: SD:
/
dpcSetting.bin
The saved parameters will be lost.
If you do not want to lose your data, please contact
our after-sales dept at DOGA.
Controller is not
responding
Turn off and on the controller.