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365
Appendix/External Devices/Troubleshooting
d
You cannot update software:
d
Calls, communications and other functions are not available while software is being updated, though voice
calls can be answered while downloading.
d
If the software has already been updated, the message “No update is needed Please continue to use as
before” appears when you check for new software updates.
d
After updating software, the i-mode center storage status icon disappears. In addition, if the receive option
is set to “ON” and a message is received while updating software, the message notification screen may
not appear after the software has been updated.
d
When you update software, the FOMA terminal-specific information (model, product number, etc.) is
automatically sent to the server (the server for software updates managed by NTT DoCoMo). The
information sent to NTT DoCoMo is used only for updating software.
d
It is possible to perform software updates while keeping your Phonebook entries, camera images,
downloaded data and other data saved on the phone intact. However, note that in some cases data cannot
be protected depending on the condition of your mobile phone (malfunction, damage, water exposure, etc.).
d
It is recommended that you back up necessary data. (Note that it may not be possible to back up some
data such as downloaded data.)
d
If the update fails, the message “Rewrite failed” will appear and all operations will become unavailable. In
this case, please seek advice at a repair counter designated by DoCoMo.
e
Do not remove the battery pack while updating software. Doing so may cause the update to fail.
e
When the software update is completed but you do not confirm it, the desktop icon “
” (Update complete)
appears on the standby screen. Select “
” and enter the security code to see the detailed results of the update.
Checking whether software update is required
1
i
X
“Settings”
X
“Other settings”
X
“Software Update”
X
Enter your
security code
2
Check the notes
X
Check whether software update is required
Now it is required to send mobile phone-specific information to the server.
a
When the FOMA card (UIM) is not inserted
a
When the FOMA card (UIM) is used incorrectly
a
While PIN lock is set
a
When the PUK code is locked
a
When the date and time are not set
a
When you receive a call
a
When you receive a message or SMS
a
During a voice call
a
During a videophone call
a
During i-mode communication
a
During 64K data communication
a
During packet communication
a
While Dial lock is set
a
While Omakase Lock is set/While Self mode is set
a
While Original lock is set
a
When you are out of range
a
While Key Operation lock is set
a
When packet dialing is restricted
a
When you are using mova terminal for the Dual
Network service
a
While another function is running
NOTE
Cancel
OK
Software Update
Notice:
Check your battery is
fully charged
Cancel
OK
Check for update
Software Update
Terminal ID
Ready to send
your terminal ID?
YES
NO
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