Docomo F-05A, Instruction Manual, Page: 321 / 405

319
Appendix/External Devices/Troubleshooting
Troubleshooting
Troubleshooting
Check for the necessity of software update first, and update the software if necessary. → P328
■ Power supply and charging
● FOMA terminal cannot be turned ON (the terminal cannot
be used).
･ Is the battery pack connected properly? → P37
･ Is the battery depleted? → P40, 41
･
When the mova terminal is active in Dual Network
Service, the FOMA terminal service is not available.
Check whether FOMA terminal is active or not. For
details, see "Mobile Phone User's Guide [Network
Services]".
● FOMA terminal cannot be charged.
･ Is the battery pack connected properly? → P37
･ Is the charger terminal dirty? Clean the terminal with dry
cotton swab, etc.
･ Is the AC adapter connector securely inserted to the
FOMA terminal's jack or the desktop holder connection
terminal? Is FOMA terminal correctly mounted on the
desktop holder? → P40
●
The light on sub-display section flashes during charging.
･ End any calls or communications immediately. Remove
the AC adapter (Desktop holder) and DC adapter from
the FOMA terminal, then connect them correctly and
start over.
→
P40
･ If the problem still persists, contact a sales outlet such
as DOCOMO Shop.
● All icons on the top of the display blink and alarm is
heard.
The battery is almost exhausted. Charge the battery. →
P39, 41
■ Phone
● Calls cannot be made using the keypads.
･
Is loss protection lock activated?
→
P101
･ Have you activated All lock? → P108
･ Have you activated Omakase Lock? → P109
･ Have you activated Self mode? → P110
･
Have you activated Keypad dial lock?
→
P111
･ Have you set Lock on close? → P117
●
After dialing a number, you hear a busy tone and cannot
establish a call.
･ Have you dialed the area code?
･
Did you hear the dial tone before dialing?
･
Is
圏外
(out of service area) displayed?
→
P42
● The ring alert does not sound.
･
Is Call alert volume of Adjust volume set to "Silent"?
→
P79
･ Is the function below set?
- Specified caller → P119
- Anonymous caller
→
P119
- Ring alert delay
→
P120
- Unregistered caller → P120
･ Have you activated Public mode? → P58
･
Have you activated Silent mode?
→
P82
･ Have you activated Self mode? → P110
･ When Ring time for Voice Mail or Call Forwarding
Service is "0 Sec.", the ring tone does not sound. For
details, see "Mobile Phone User's Guide [Network
Services]".
･ Is Greeting msg resp time "0 Sec."? → P60
･ Is Delayed time in Auto answer "0sec"? → P265
● During a voice call, the distant party's voice is hard to
listen to or too loud.
Has Listen volume of Adjust volume been changed?
→
P47,
79
●
When a call comes in, the terminal operates in a ring
alert, image or light not set.
･ Ring alerts, if any, set in multiple functions sound
according to the priority levels. → P79
･ Incoming images, if any, set for multiple functions
appear according to the priority levels. → P87
･ Lighting patterns and/or light colors, if any, set for
multiple functions operate according to the priority
levels.
→
P91
･ Have you activated All lock? → P108
･ Have you activated Omakase Lock? → P109
･ Have you activated Personal data lock? → P110
･
Have you activated Privacy mode?
→
P112
･ Is Receive display option set? → P115