General Inquiries
<docomo Information Center>
0120-005-250 (toll free)
*
Service available in English, Portuguese, Chinese, Spanish.
*
Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.)
■From DOCOMO mobile phones (in Japanese only)
(No prefix) 151 (toll free)
*
Unavailable from land-line phones, etc.
■From land-line phones (in Japanese only)
0120-800-000 (toll free)
*
Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
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