Appendix/Index
104
❖
Warranty
･
The terminal is provided with a written warranty. Make
sure that you receive it. Check the written contents and
items such as "
販売店名・お買い上げ日
(Shop name/date
of purchase)" and keep it in a safe place. If it does not
contain the necessary information, immediately contact
the shop where you bought it. The warranty is valid for
a period of one year from the date of purchase.
･
This product and all accessories are subject to change,
in part or whole, for the sake of improvement without
prior notice.
･
Since troubles, repair or other handling of the terminal
may cause contents in the contacts etc. to be modified or
deleted. DOCOMO recommends making a copy of the
contacts data etc., in case.
*
The contacts data in the terminal can be saved in a microSD card
by using PhoneBookCopy, etc.
❖
After Sales Services
■
When problems occur
Before requesting repair, read the section on
"Troubleshooting" in this manual (
→
P101). If the problem
still persists, contact "Repairs" on the last page of this
manual (in Japanese only).
■
If the result of inquiries indicates that a repair is
required
Take the terminal to DOCOMO-specified repair office. Be
sure to check the opening hours of the office before you
go. The warranty must be presented to receive warranty
service. Note that, repair may take longer time depending
on the state of damage.
■
In the warranty period
･
The terminal is repaired at no charge subject to the
conditions of the warranty.
･
The warranty must be presented to receive warranty
service. The subscriber is charged for the repair of items
not covered in the warranty or repairs of defects
resulting from misuse (damage of the LCD/connector,
etc.), even during the warranty period.
･
The subscriber is charged even during the warranty
period for the repair of failures caused by the use of
devices or consumable items that are not DOCOMO-
specified.
■
Repairs may not be possible in the following
cases.
･
When judged as malfunction due to moisture at the
repair office (e.g. when detected in a moisture seal
reaction)
･
When corrosion due to moisture, condensation,
perspiration, etc. is detected, or if any of the internal
boards are damaged or deformed (repairs may not be
possible if external connection jack, earphone/
microphone jack, or LCD is damaged, or the terminal
outer case is lifted)
*
Even in case that a repair is possible, since those conditions are
outside the range of the warranty, a repair is charged.
■
After expiration of the warranty
･
All repairs that are requested are charged.
■
Replacement parts
･
Replacement parts (parts required to maintain the
product functions) are basically kept in stock for at least
6 years after termination of production. However, repair
may not be possible due to lack of repair parts, etc. Note
that repair may still be possible depending on the
defective portion even if the stock period has expired.
Contact "Repairs" on the last page of this manual. (In
Japanese only)
Warranty and After-Sales
Service
