DMP Electronics 9800INT Series Installation And Programming Manual Download Page 33 | Manualshive

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9862INT Series Installation and Programming Guide

29

ADDITIONAL PROGRAMMING

Update the Keypad

Technicians can initiate a firmware update from a
microSD card using

RESTART KEYPAD

. This process

takes 5 minutes to complete.

Update Keypad Firmware Using Restart

1.

Navigate to DMP.com/Dealer_Direct and

select

Software

Downloads

from the menu.

2. Select a software update.
3. Select

Download

. Enter your name, company,

and email address.

4. After the .zip download is complete, unzip the files and save them all to the root

directory of a FAT32 format microSD card.

5. Insert the microSD card into the microSD card slot on the right side of the keypad.
6. Press

Options

in the carousel menu and press the

Installer

Options

or wrench icon.

7. Enter

3577

(INST) at the keypad and select

KPD

OPT

.

8. Press

CMD

until

RESTART

KEYPAD

displays.

9. Press

RESTART

. Do not remove the microSD card or disrupt power.

10. When the keypad is finished restarting and returns to the home screen, remove the

microSD card.

Figure 15: Restart Keypad

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Summary of Contents for 9800INT Series

Page 1: ...INSTALLATION AND PROGRAMMING GUIDE 9800INT Series Graphic Touchscreen Keypad ...

Page 2: ......

Page 3: ...mmunication Type 16 Serial Number 16 Supervision Time 16 Program the Keypad 17 Keypad Options 17 Default Keypad Message 17 Arm Panic Keys 17 Arming Disarming Wait Time 18 Enable Tamper 18 Card Formats 19 Require Site Code 23 Site Code Display 23 No Communication with Panel 24 System Type 26 Dealer Logo 26 Dealer Info 26 Carousel Z Wave Items 27 Shortcut Items 28 Select Language 28 Additional Progr...

Page 4: ...ss Arming 33 Use Access Control 33 Icon Reference 36 Change System Wi Fi Password 38 Clean the Keypad 40 Replace the Keypad Battery 41 Public Card Formats 42 Credentials 43 Ordering Information 44 Keypads 44 Accessories 44 Compliance Specifications 45 International Certifications 46 ...

Page 5: ... and functionality Each keypad provides AC Power Armed LED Full color touchscreen display Built in proximity card reader Internal speaker Wireless communication Internal rechargeable 3 7 V lithium battery microSD card slot for customized logo Icon driven operation Wall tamper protection Optional backboxes for conduit or wall mount applications ...

Page 6: ...g Guide 2 KEYPAD FEATURES Figure 1 Keypad Features Armed Power LEDs Proximity Reader Dealer Logo Carousel Menu Local Weather Interactive Arming Disarming Shield Press the Navigation Arrows or touch and drag the menu to scroll microSD Card Slot ...

Page 7: ...eypad tone and keypad volume Press a box under Display In Menu to select that option to display in the carousel menu Press that box again to deselect that option See Figure 2 A Brightness setting of 1 allows the keypad display to turn off automatically after a brief period of inactivity The Arm Disarm LED remains lit A Brightness setting of 0 allows both the keypad display and LED to turn off auto...

Page 8: ...2INT Series Installation and Programming Guide 4 Select Areas 1 2 3 4 5 6 7 8 9 0 CMD ABC DEF GHI JKL MNO PQR STU VWX YZ CMD Back Arrow Return to Home Screen 1 4 3 2 Figure 3 Number Pad NUMBER PAD FEATURES ...

Page 9: ... the character and press that select area on the keypad Press that select area again for the lowercase letter Latin only See Table 2 Refer to Figure 3 4 When the desired character displays on the keypad return to Step 1 to enter another character or press CMD if finished Table 1 Greek Characters Table 2 Latin Characters NUMBER SELECT AREA 1 2 3 4 1 Α Β Γ 2 Δ Ε Ζ 3 Η Θ Ι 4 Κ Λ Μ 5 Ν Ξ Ο 6 Π Ρ Σ 7 Τ...

Page 10: ...and Programming Guide 6 Figure 5 Standard Keyboard 1 2 3 4 5 6 7 8 9 0 CMD ABC DEF GHI JKL MNO PQR STU VWX YZ Select Areas Return to Home Screen 1 4 3 Figure 4 Number Pad 2 Uppercase Lowercase Letters Special Characters Number Pad ...

Page 11: ...ions icon at the bottom left corner of the screen 3 Enter 3577 INST and press CMD 4 Press the select key under KPD RF to start the survey communication The keypad displays its wireless serial number and RF SURVEY Determine if communication is confirmed or faulty Confirmed When successful communication has been established the AC Power Armed LED turns blue Faulty If communication has not been estab...

Page 12: ... contains the circuit board and components and the base 1 Insert a flat screwdriver into one of the slots on the bottom of the keypad and lift the screwdriver upward Repeat with the other slot 2 Separate the cover from the base and set the cover containing the keypad components aside See Figure 6 1 Figure 6 Separate the Keypad Housing Cover Base ...

Page 13: ...supply Connect the ribbed black wire to the positive terminal on the power supply Plug the power supply into a 240 VAC 50 Hz dedicated outlet not controlled by a switch Note Do not remove the PCB from the keypad housing to install the power supply connector When the power supply wires are connected to the keypad and the power supply is plugged in the internal battery is automatically connected The...

Page 14: ...LOBAT will display in the Status List To restore the keypad from a low battery state the voltage must be above 3 62 V Use the following steps to replace the battery DMP recommends replacing the battery every 3 years under normal use Note If removing the keypad from service disconnect the power supply connector from the back of the keypad to avoid discharging the battery Replace the battery 1 Disco...

Page 15: ...s Installation and Programming Guide 11 Warning Risk of fire explosion and burns Do not disassemble heat above 212 F 100 C or incinerate Figure 8 Battery Connection Battery Battery Connection INT Ribbed Black Black ...

Page 16: ...cations See Figure 9 for mounting hole locations Note For Security Grade 2 Environmental Class II installations use the shaded holes in Figure 9 for installation Install the Tamper The keypad base includes a tamper feature 1 Insert the included tamper puck into the base 2 Secure the tab to the wall with a 6 screw 3 Figure 9 Tamper Protection Surface and Backbox Mounting Holes Surface and Backbox M...

Page 17: ...s icon at the bottom right corner of the screen 3 Enter 3577 INST and press CMD 4 Press KPD RF to start the RF survey communication The keypad displays its wireless serial number and RF SURVEY When successful communication has been established the AC Power Armed LED turns blue If communication has not been established the LED turns red XT30INT XT50INT or XR150INT XR550INT Series Panels Reset the p...

Page 18: ...ad home screen displays signaling that pairing is complete Faulty The keypad displays Pairing Failed followed by the Reset screen Reset your panel and press Pair to restart the pairing process The panel will auto pair with wireless keypads until it pairs with four keypads or until ten minutes have passed Device Setup 1 Program the keypad as a device in DEVICE SETUP 2 Enter the eight digit SERIAL a...

Page 19: ...CMD After completing each of the following steps press CMD to advance to the next option Refer to the panel programming guide as needed DEVICE SETUP Advance to DEVICE SETUP then press a select area to enter the setup menu Device Number Set the keypad address at 1 16 for XR550 Series panels or 1 8 for other compatible panels Device Name Press any select area then enter a name for the wireless keypa...

Page 20: ... as the communication type Serial Number Enter the eight digit wireless serial number Range is 14500000 14999999 Supervision Time Press any select area and choose a supervision time Options are 0 60 or 240 minutes DEVICE SETUP TYPE KEYPAD DEVICE SETUP COMM TYPE WLS DEVICE SETUP SERIAL DEVICE SETUP SUPRVSN TIME 240 Configure additional options as needed To configure custom card options for the keyp...

Page 21: ...NS To program keypad options press the select area under KPD OPT When finished programming press STOP to save all programming Default Keypad Message Enter a custom message of up to sixteen characters to appear at the top of the keypad display Press any select area enter a new message and press CMD See Enter Characters Arm Panic Keys Use this option to enable or disable the panic keys Press the ico...

Page 22: ...s YES or AWAY Select zero 0 to disable this feature The delay also occurs when a credential is presented for arming the H S A system Default is 2 For non Area systems with keypads that have firmware version 205 or higher presenting a credential to the keypad automatically initiates the arming sequence after the arming wait time expires All Perimeter systems arm All Home Sleep Away and Home Away sy...

Page 23: ... disable DMP format and program slots 1 8 as needed The menu advances to FORMAT NO Select ANY to allow all Wiegand card reads to activate the door strike relay The door strike relay is activated for the length of time programmed in ZN 3 REX TIME No user code information is sent to the panel The menu advances to NO COMM WITH PNL The default card format is DMP CARD FORMATS FORMAT NO ...

Page 24: ...ic formats only program slots 2 8 See Public Card Formats for some publicly available card formats that can be used with the keypad Other private or custom formats may also be compatible Please contact the credential supplier or manufacturer for the bit structure Note If you select slot 1 and you are upgrading from XR panel version 182 or earlier FORMAT NAME will automatically be named SINGLE CARD...

Page 25: ...ts An access card contains data bits for a site code user code and start stop parity bits The starting position location and code length must be determined and programmed into the keypad See Figure 10 WIEGAND CODE LENGTH 26 0 1 1 1 0 1 0 1 1 0 1 1 0 1 0 1 0 0 0 1 1 0 0 1 1 1 First Bit Received Position 0 Site Code Position 1 Length 8 User Code Position 9 Length 16 Last Bit Received Position 25 In ...

Page 26: ... area 4 to clear the site code length and enter a number between 1 24 Press CMD to save Default is 8 User Code Position and Length Define the user code start bit position and length Press select area 2 to clear the user code position and enter a number between 0 255 Press CMD to save Default is 9 Press select area 4 to clear the user code length and enter a number between 16 64 Press CMD to save D...

Page 27: ... verification door access is only granted when any one site code programmed at the SITE CODE ENTRY matches the site code received in the Wiegand string Site Code Display Program up to 8 eight digit site codes Range is 0 16 777 214 In the keypad display enter site code 1 and press CMD The display will ask for site code 2 followed by site code 3 and so on When you have selected the site code you wan...

Page 28: ...user code digits based on the user code length Default is 5 All bits are read and converted into a decimal number string The number string is left padded with 0 zero if needed for long user code lengths Example decoded 1234567 10 digits 0001234567 4 digits 4567 No Communication with Panel Define the relay action when communication with the panel has not occurred for 5 seconds OFF SITE ANY ON or LA...

Page 29: ...ccept Site Code Door access is granted when the site code string received matches any programmed site code Refer to Require Site Code for more information Press the third select key or area to choose ANY Any Wiegand Read Access is granted when any Wiegand string is received Press the fourth select key or area to choose ON Relay Always On The relay is always on Press CMD to display additional actio...

Page 30: ...ct YES to proceed While the logo is being uploaded the keypad displays ADDING LOGO ADDING LOGO COMPLETED displays to confirm a successful upload Dealer Info Select ADD at the DEALER INFO prompt to include information about the dealer when the logo is pressed The keypad displays ADDING INFO SURE to confirm the selection Press YES to proceed Adding Info Sure While the info is being uploaded to the k...

Page 31: ...to select and a check mark displays Press again to deselect that option Items for the carousel include Lights Doors Thermostats and Favorites Press CMD at the bottom of the screen to advance to the next options screen and the back arrow return to the previous screen Default is no items selected See Figure 12 Figure 11 Inserting a microSD Card microSD Figure 12 Carousel Z Wave Items ...

Page 32: ... information from the panel that displays on the keypad screen See Figure 14 Figure 14 Select Language Shortcut Items Shortcut Items allows you to select additional menu items to display in the carousel menu Press the item to select and a checkmark displays Press again to deselect that option Items for the carousel include User Codes Schedules and Events Default is no items selected Select Edit Z ...

Page 33: ... company and email address 4 After the zip download is complete unzip the files and save them all to the root directory of a FAT32 format microSD card 5 Insert the microSD card into the microSD card slot on the right side of the keypad 6 Press Options in the carousel menu and press the Installer Options or wrench icon 7 Enter 3577 INST at the keypad and select KPD OPT 8 Press CMD until RESTART KEY...

Page 34: ...ad lights all display segments and illuminates red The display then changes to green The keypad alternates between these two states for up to two minutes Press CMD at any time to begin testing individual keys Test the Credential Reader This option tests the internal and external reader input from proximity credentials The display shows OKAY each time a good proximity read is received Exit the Inst...

Page 35: ... assume that CLOSING CODE is YES in panel programming For more information about using your system refer to the appropriate system user guides from DMP com guides Access the User Menu 1 In the Carousel Menu select Keypad 2 Tap CMD to advance to MENU NO YES Tap YES 3 Enter your user code then tap CMD 4 Tap CMD to advance through the menu items To enter a menu tap any select area END USER TRAINING ...

Page 36: ...rming select ALL to arm all areas or PERIM to arm only the perimeter If ENTER CODE displays enter a user code at the keypad or present a credential to the proximity reader 3 If disarming enter a user code at ENTER CODE or present a credential to the proximity reader Home Sleep Away System Type 1 Tap the home screen shield in the center of the keypad 2 If arming HOME SLEEP AWAY displays Select HOME...

Page 37: ...Use Access Control Area System Arming and Disarming Present your credential to the reader To arm or disarm individual areas select NO at ALL NO YES To arm or disarm all of the areas assigned to you select YES The system arms or disarms areas according to the option you selected Touchless Arming Present a credential to the built in reader to automatically arm the system without touching the keypad ...

Page 38: ...system disarms Home Sleep Away and Home Away System Arming and Disarming Arming Present your card to the reader HOME SLEEP AWAY or HOME AWAY displays Tap the preferred option The system arms according to the option you selected Disarming Present your card to the reader The system disarms When the keypad displays DISARMED present your card to the reader Select the desired arming option The system a...

Page 39: ...card and the system disarms Figure 18 Entry Delay Use Entry Delay When Disarming After the entry delay starts the keypad sounds an entry tone and displays ENTER CODE Present your credential to the reader Once validated the system disarms all areas accessible by the credential Refer to Figure 18 ...

Page 40: ...ld Icons Home Perimeter Burglary Police Home Edit Attention List Enter Code Arm Instant Installer Navigation Ready To Exit Armed Alarm Quick Arm Exit Timer Arming Options Sleep Away All System Fire Popups Alert Menu Home Perimeter Sleep Away All System Fire Emergency Panic Options ...

Page 41: ...s Chime AC Trouble Battery Trouble Attention List System Ready Wi Fi Increase Decrease Status Bar Header Favorites Garage Door Doors Appliances Z Wave Z Wave Thermostats Auto Heat Cool Off Fan Room Temp Controls Home Perimeter Sleep Away All System Armed Area ...

Page 42: ...og and return to the main menu tap the Shield icon To reopen the dialog from the main menu tap the Wireless icon To change your password and re establish communication complete the following steps Refer to Figure 19 and Figure 20 1 Tap ENTER PASSWORD 2 Use the onscreen keyboard to enter your password Press ABC to enter uppercase letters Press abc to enter lowercase letters Press to enter special c...

Page 43: ...9862INT Series Installation and Programming Guide 39 Figure 19 Incorrect Wi Fi Password Dialog Figure 20 Enter Wi Fi Password Screen ...

Page 44: ...alcohol sprays or wipes that contain 70 isopropyl alcohol Method 1 1 Turn off the keypad 2 Spray a small amount of rubbing alcohol onto a clean dry microfiber cloth and gently wipe down all keypad touch surfaces removing any excess cleaner 3 Wait 10 seconds then completely dry all keypad surfaces 4 If necessary use a clean dry microfiber cloth to gently remove streaking Method 2 1 Turn off the key...

Page 45: ...onnector from the keypad battery header 2 Remove the standby battery from the PCB 3 Observe polarity and connect the battery lead connector to the keypad battery header 4 Place the new battery on the keypad PCB using double sided sticky tape See Figure 21 Figure 21 Replace the Battery Battery Battery Connection ...

Page 46: ...GTH SITE CODE POSITION SITE CODE LENGTH USER CODE POSITION USER CODE LENGTH USER CODE DIGITS H10301 26 BIT 26 1 8 9 16 5 H10302 37 BIT W O FAC 37 0 1 1 35 11 H10304 37 BIT W FAC 37 1 16 17 19 6 FARPOINTE 39 BIT 39 1 17 18 20 7 CORPORATE 1000 35 BIT 35 2 12 14 20 6 CORPORATE 1000 48 BIT 48 2 22 24 23 7 ...

Page 47: ... 43 CREDENTIALS 125 kHz PROXIMITY CREDENTIALS PSC 1 Standard Light Proximity Card PSK 3 Proximity Key Ring Tag PSM 2P ISO Imageable Proximity Card 1306 Prox Patch 1326 Proxcard II Card 1346 ProxKey III Access Device 1351 ProxPass 1386 IsoProx II Card ...

Page 48: ...mers 300 9800 4 Replacement 4 Wire Keypad Harness 300 9800 PWR Replacement Power Harness Hardware Level 101 and higher Backboxes Mounting Plates and Stands 9800 STAND B 10 Replacement Deskstand for 9800 Keypads black 10 pack 9800 STAND W 10 Replacement Deskstand for 9800 Keypads white 10 pack Batteries 9800BAT2400 8 Replacement Battery for 9800 Keypads 3 8 V 2400 mAh 8 pack ...

Page 49: ...dby Current 120 mA at 12 VDC Alarm Current 206 mA at 12 VDC Peak Dimensions 17 78 cm W x 13 335 cm H x 1 27cm D Weight 0 43 kg Security Grade 2 Type B ACE Environment Class II Operating Temperature 0 C to 49 C Relative Humidity 80 Compatibility XTLplusINT XTLtouchINT Series panels XT30INT XT50INT Series panels XR150INT XR550INT Series panels ...

Page 50: ...equirements for Supervised Premises Transceiver SPT EN 50130 5 Environmental Standards EN 50130 4 EMC Product Family Standard Immunity Requirements for Components of Fire Intruder and Social Alarm Systems EN 61000 3 2 Limits Limits for Harmonic Current Emissions Equip Input Current up to and Including 16 A per Phase Includes A1 and A2 July 1 2009 EN 61000 3 3 Limitation of Voltage Fluctuations and...

Page 51: ......

Page 52: ...LT 1367INT 20291 1 01 2020 Digital Monitoring Products Inc ...

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