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VenaGo

Patient Quick Start Guide

APPLICATION:

POWER INDICATORS:

WHAT TO DO IF THE PUMP ALARMS:

The alarms are there to ensure the units are operating correctly and do 
not indicate a major reason for concern.

BATTERY CRITICAL 

When the battery voltage is severely low, the device will turn off 
automatically after the following sequence: the red light under the 
ON/OFF button flashes quickly, the digital display shows “LO”, and 
the buzzer beeps for 10 seconds.

LOW PRESSURE OR LEAK  

If the RED light under the ON/OFF button keeps flashing quickly, 
the display shows “LP”, and the alarm buzzes for ~10 seconds, 
make sure wrap is attached snugly to the leg. To reset the alarm, 
turn the Unit OFF and then back ON. If the unit continues to ALARM 
after this step, DO NOT try to fix the device.

CHARGING YOUR VENAGO™:

If you wear and operate the VenaGo™ unit while charging, it will take 
approximately 4 hours to fully charge (from a completely depleted 
battery.) If the unit is not in use during charging, a complete charge 
will take approximately 3 hours (from a completely depleted battery).  
PLEASE NOTE: Units are not shipped fully charged. Fully charge unit 
before use.

For Application and Usage Questions  
Please Contact Customer Care

888.405.3251

CALF CUP APPLICATION

Wrap the cuff around the calf and 
secure the hook and loop tabs 
to hold it in place. Make sure the 
wrap is snug, but not too tight.

BEFORE USING THE DEVICE, PLEASE READ THE INSTRUCTIONS FOR USE COMPLETELY AND CAREFULLY. 
CORRECT APPLICATION IS VITAL TO THE PROPER FUNCTIONING OF THE DEVICE.

CUFF PLACEMENT

When both wraps are secured on 
your legs they should look like the 
picture above.

TURNING THE DEVICE ON

When the wraps are secured on 
your legs PRESS and HOLD the 
WHITE power button for about a 
second until the light is illuminated 
on each unit.

If the power button illuminates GREEN, the units are fully 
operational.

When the device is powered on and the power button is  
ORANGE, the approximate level on the battery is 50%.

When the device is powered on and the power button is RED, the 
battery level is low and needs to be charged. If the power button 
is flashing RED and on the display you see “LO” (along with 
an alarm sounding), the battery level is critical and will power 
down automatically.

IF both units are plugged in AND turned ON, the power button 
will be GREEN (and the batteries WILL charge at the same time).

When the unit is turned OFF and plugged in, the battery is 
charging and the POWER BUTTON FLASHES GREEN.

Once the battery reaches full charge, the POWER BUTTON  
WILL BE RED and REMAIN SOLID

USING THE DEVICE

The device makes a “humming” 
sound when inflating and 
squeezing your leg. THIS IS 
NORMAL - don’t be startled. 
The wraps inflate once a minute. 
The device cycles (inflate/
deflate) every minute - do not be 
concerned if the device seems to 
be off.

Power Button & 

Battery Indicator

LP

Charging Port

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