Divis 26X Instruction Manual Download Page 35

 
 
 

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10. TROUBLE SHOOTING 

 

 

 

If you have trouble operating your camera, refer to the following chart. 

 

PROBLEM 

SOLUTION 

Does not operate 

    Check if the power supply is AC24V. 

    Check if RS-485 communication cable is connected properly. 

    Check camera ID setting. 

    Check the termination. 

No picture 

  Check if all the cables are connected correctly. 

  Check the monitor is adjusted correctly. 

  Check if video signal line is cut. 

Dark screen 

    Adjust the monitor status. 

Abnormal camera   
operation status 

    Check if the voltage level is out of the specification. 

    Check the termination. 

Screen not clear 

    Check if there is dust on a lens. 

    Adjust the monitor status. 

  Check whether or not the camera is exposed to excessive light,   

        and change the camera angle or location if necessary. 

    Adjust the lens focus again. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for 26X

Page 1: ...stem Digital Video Recorder www DiViSdvr com Chance i USA Corp All contents of this document may change without prior notice and actual product appearance may differ from that depicted herein DiViS Speed Dome Camera Instruction Manual ...

Page 2: ...erating Keys 14 7 Diagnostic 15 8 OSD Menu Setting 16 8 1 OSD Menu Table 16 8 2 DOME SET 17 8 3 CAMERA SET 23 8 4 PRESET SET 25 8 5 AUTO SCAN SET 26 8 6 TOUR SET 27 8 7 PRIVACY SET 28 8 8 PATTERN SET 29 8 9 ALARM SET 30 8 10 SECTOR SET 31 9 DIP Switch Setting 32 9 1 ID Setting 32 9 2 485 Termination 34 9 3 Protocol 34 9 4 Baud Rate Setting 34 10 Trouble shooting 35 11 Specification 36 11 1 Indoor ...

Page 3: ...ant operating and maintenance servicing instructions in the literature accompanying the appliance Qty Description 1 Camera 1 Ceiling Mount Bracket 1 Wrench 2 Screw Ø 0 11in Ø3mm x 6 screw 5 Screw Ø 0 15in Ø4mm x 16 screw 1 Safety Wire 1 Manual 1 Ceiling Cover 5 Cable ties 2 Terminal Block 2PIN 1 3 Pin Terminal Block 1 5 Pin Terminal Block 1 6 Pin Terminal Block What s in the Box Turn off immediate...

Page 4: ... trained Personnel IP 66 Outdoor Housing acquires weatherproof capacity Ip66 Various Mount Brackets Available in Wall Pipe Gooseneck Mount Brackets and Corner mount adaptor Pole mount adaptor Built in Fan Heater Luxury and Classic design General Features This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficie...

Page 5: ...ay night camera with IR cut filter Low light sensitivity is further increased by the digital slow shutter Quick Operation Keys This camera provides quick function keys to support most keyboards and DVRs with Pelco protocol support Various Surveillance Functions Auto Scan repeats pan and tilt between two preset positions with different speed and dwell time 165 Preset positions up to 165 programmabl...

Page 6: ... w w DiViSD V R c o m 4 CAMERA DESCRIPTION FIG 1 1 Bubble 2 Lock Screw 3 DIP Switch 1 4 DIP Switch 2 5 Camera 6 Lock Holder 7 Power 8 Video Output 9 Loop RX 10 Loop TX 11 Power LED 12 Aux 13 Alarm 14 Mount Holder ...

Page 7: ...crew FIG 2 Separate the upper body from the lower body by rotating counterclockwise FIG 3 4 2 After separating set DIP switches Refer to the page 32 33 and 34 3 To assemble camera body Rotate the upper body clockwise to assemble both bodies FIG 5 6 Screw up the Lock Screw using wrench FIG 7 Don t screw too tight LOCK FIG 5 FIG 6 FIG 7 Screw up to lock the camera body 0 08in 2mm ...

Page 8: ...d from RX terminal to other equipment TX terminal can be used for daisy chaining 4 RX RX terminal receives control signals from a DVR or controller 5 Video out BNC connector 6 Power 18 32V AC 60 50Hz 850mA Don t connect the power source to the middle terminal of power Ground 7 Power On LED Sensor if any AUX 1 SIGNAL GND TERMINAL BLOCK FEMALE AUX 2 MONITOR TERMINAL BLOCK MALE AC 220 110V AC24V ADAP...

Page 9: ...urn on the light and control remotely 3 TX TX terminal transmits data signal received from RX terminal to other equipment TX terminal can be used for daisy chaining 4 RX RX terminal receives control signals from a DVR 5 Video out BNC connector 6 Power 18 32V AC 60 50Hz 850mA Don t connect the power source to the middle terminal of power Ground 7 Power On LED FIG 8 1 ...

Page 10: ... tapping screws FIG 11 4 Fix wires using cable ties FIG 12 5 Make the wires go though the square hole Insert mount holder and twist the camera counterclockwise FIG 13 6 Fix the camera by screwing through Lock Holder1 and Holder2 FIG 14 7 Install the cover by inserting cover lock and twisting clockwise FIG 15 1 CEILING MOUNT BRACKET CONTENTS SUSPENSION SAFETY WIRE COVER HOLE LOCK HOLDER 1 SCREW Ø4 ...

Page 11: ...ire is fixed to the safety wire hole FIG 16 2 Fold the Lock Levers then insert the Bracket into the Ceiling Hole Fix the Bracket to the ceiling using screw driver FIG 17 3 Hereafter installation process is the same as the Ceiling Mount Type Refer to the page 10 1 EMBEDDED MOUNT BRACKET CONTENTS SAFETY WIRE HOLE FIG 16 LOCK LEVER LOCK LEVER LOCK LEVER EMBEDED MOUNT LOCK LEVER FIG 17 FIG 18 SCREW M3...

Page 12: ...LT on the holes 3 Fix SET ANCHOR BOLT of the bracket using nut To install Wall Mount Bracket Tip Select a ceiling board strong enough to hold 4 times the total weight of camera Weight combined camera approx 11lb 5kg 4 Screw the Bracket tightly using the wrench M4 0 after putting the rising into the hole FIG 31 FIG 30 4 Ø0 49in Ø12 5mm Hole The cable into ceiling The cable out of ceiling FIG 31 1 W...

Page 13: ... drill Depth 1 46in 37mm 2 Install SET ANCHOR BOLT on the holes 3 Fix the wanted bracket wall mount bracket gooseneck mount bracket on the corner mount bracket with 4ea of M10 bolt before you Install the corner mount bracket 4 Screw the set anchor bolt of the bracket using nut on the wall 1 CORNER MOUNT BRACKET 4 SET ANCHOR BOLT W5 16 4 M10 BOLT NUT CONTENTS CORNER MOUNT ...

Page 14: ...ggle Picture Stabilization function On Off 71 78 Preset Group Tour Execute Group Tour 1 8 81 88 Preset Pattern Execute Pattern 1 8 91 Preset Zero Position Search Pan Tilt Zero Position 92 Preset Freeze Freeze image when camera is operating 93 Preset BLC Toggle BLC function On Off 94 Preset Day Night Toggle Day Night Mode Day Night Auto Mode 95 Preset OSD Display OSD Main Menu 96 Preset Focus Adjus...

Page 15: ...t If Not Tested message is displayed some possible causes are No signal has been transmitted from the DVR or Controller Wrong connection configuration such as protocol baud rate or RS 485 connection Check whether or not the camera is set up properly 4 CAMERA COMM TEST Camera communication is also checked OK should be displayed in these four tests before installation If the camera passes all the ab...

Page 16: ... EXIT SECTOR SET SECTOR NO 01 SECTOR ID SECTOR01 SECTOR START XXX X XX X SECTOR END XXX X XX X SAVE EXIT ALARM SET ALARM NO 01 ALARM INPUT OFF NO NC ALARM ACT 001 SAVE EXIT PATTERN SET PATT NO 01 PATT TITLE PATTERN 01 DATA FILL 100 SAVE EXIT PRIVACY SET PRIVACY NO 01 DISPLAY ON OFF ACTION MOVE ADJUST SAVE EXIT TOUR SET TOUR NO 01 TOUR TITLE TOUR01 TOUR STEP 01 PRESET NO 01 DWELL TIME 3 SPEED 300º ...

Page 17: ...t a camera id move the cursor over CAMERA ID and assign a name up to 16 characters by panning left right Press ZOOM TELE button to move to the status cursor to the right or ZOOM WIDE button to move to the left Spaces will be displayed as MAIN MENU DOME SETUP CAMERA SET PRESET AUTO SCAN TOUR PRIVACY PATTERN ALARM SECTOR EXIT DEFAULT SETTING DOME SET CAMERA ID CAM1 RECOVER OFF MANUAL SPEED 150 S AUT...

Page 18: ...ttons The default setting is OFF 5 DOME SET ZOOM SPEED Zoom speed can be set to FAST SLOW mode Pan left right to change the setting The default setting is FAST 6 DOME SET ALARM Alarms can be enabled or disabled Pan left right to change the setting This feature can be toggled by pressing 97 PRESET buttons The default setting is DISABLED 7 DOME SET LANGUAGE Different language can be selected English...

Page 19: ...SSWORD and CONFIRM do not match CANCELLED message will be displayed on the screen when you press FOCUS FAR key CANCELLED will be displayed on the monitor and it will return to the previous page automatically After a password has been set the operator must enter the correct password in order to access OSD MAIN MENU or to change any configurations of the camera Make sure to keep record of the passwo...

Page 20: ...ation of the camera Protocol and baud rate reflect current dip switch settings Refer to page 32 33 and 34 Firmware version and Upgraded Date will be updated automatically on firmware update DEFAULT SETTING OSD DISPLAY CAMERA ID OFF PRESET ID OFF SECTOR ID OFF COORDINATE ON PREVIOUS PAGE DEFAULT SETTING SYSTEM STATUS PROTOCOL PELCO D P BAUD RATE 2400 BPS FIRMWARE VER X XX UPGRADED DATE YY MM DD CAM...

Page 21: ...sor over YES by panning left right and press FOCUS NEAR button in order to proceed Then each item such as tour preset or sector will flicker for about 2 3 seconds After this process the menu will return to the previous page The same procedure applies to PRESET CLEAR SECTOR CLEAR PRIVACY CLEAR PATTERN CLEAR TOUR CLEAR INITIALIZATION TOUR CLEAR PRESET CLEAR SECTOR CLEAR PRIVACY CLEAR PATTERN CLEAR L...

Page 22: ...r to proceed ALL DATA INITIALIZING message will be displayed for about 5 7 seconds then it will return to the previous page automatically 9 DOME SET NEXT PAGE SAVE AND EXIT To save the data and exit this page pan left right when the cursor is on SAVE AND EXIT 10 DOME SET NEXT PAGE EXIT To exit this page discarding any changes pan left right when the cursor is on EXIT LOAD OPTIMIZED DEFAULT ARE YOU...

Page 23: ...mage details and sharpness by increasing the gain of the camera Increase the value to sharpen the image decrease to soften it The default setting is 10 the aperture level is from 01 15 4 CAMERA SET D ZOOM If enabled digital zoom will be applied when the zoom lens has reached its maximum optical zoom The default setting is OFF 5 CAMERA SET WB MODE White balance functions has 4 modes and may need to...

Page 24: ...a can operate in day night mode and will switch depending on lighting conditions Alternatively it can be forced into color only mode This function can be toggled by pressing 94 PRESET buttons The default setting is AUTO MODE 9 CAMERA SET DSS MODE DIGITAL SLOW SHUTTER If digital slow shutter is enabled the exposure time of the camera is increased this allows more light to be collected improving low...

Page 25: ...ton to move the cursor to the left Space will be displayed as 3 PRESET PAN XXX X TILT XX X Press FOCUS FAR button and set camera position to a desired place Then press FOCUS FAR button again to store the position to the current preset 4 PRESET SAVE Move the cursor over SAVE and pan left right to save current preset it will automatically switch to the next preset number 5 PRESET EXIT To exit from t...

Page 26: ...ction Default CCW Counter Clockwise direction 4 AUTO SCAN ENDLESS Camera can be set to rotate infinitely by enabling ENDLESS option The default setting is OFF 5 AUTO SCAN SPEED The scan speed can be set with the value between 05 35 º S The default setting is 10º S 6 AUTO SCAN DWELL TIME The dwell time of the start and end points can be set with the value between 1 99 seconds The default setting is...

Page 27: ... only for the reference of user 3 TOUR SET TOUR STEP Each tour group can consist of up to 60 preset steps with different dwell time and speed 4 TOUR SET PRESET NO For each tour step it is possible to select any preset number between 1 64 and 100 200 The default setting is BLK 5 TOUR SET DWELL TIME Dwell time can be configured 1 99 seconds The default setting is 03 seconds 6 TOUR SET SPEED Each tou...

Page 28: ...mode MOVE or ADJUST then press FOCUS FAR button to enter the selected mode Pan tilt in order to configure the masking area as desired Again press FOCUS FAR button to escape from the selected mode ADJUST Adjust the size of the masking area using pan and tilt MOVE Move the masking area using pan and tilt Default 4 PRIVACY SET SAVE After setting a privacy masking zone move the cursor over SAVE and pa...

Page 29: ...cursor to the right or press ZOOM WIDE button to move to the cursor to the left Space will be displayed as The pattern title will not be displayed on the monitor and it is only used for user s reference 3 PATTERN SET DATA FILL To store a pattern press FOCUS FAR button in order to start the process The progress is shown as filled Press FOCUS FAR button again in order to escape 4 PATTERN SET SAVE To...

Page 30: ...LARM ACT Active alarms can trigger stored procedures such as presets group tours and patterns Pan left right to select a preset number group tour no or pattern no 4 ALARM SET SAVE After setting up the alarm feature move the cursor to SAVE and pan left right to save the data it will switch to next alarm number automatically 5 ALARM SET EXIT To exit from this page move the cursor to EXIT and pan lef...

Page 31: ...ART To set a SECTOR START position press FOCUS FAR button and set the camera position to a desired place Press FOCUS FAR button again to escape 4 SECTOR SET SECTOR END To set a SECTOR END position press FOCUS FAR button and set the camera position to a desired place To press FOCUS FAR button again to escape 5 SECTOR SET SAVE After setting the SECTOR positions move the cursor over SAVE and pan left...

Page 32: ...0000 11 11010100 43 11010010 75 00110000 12 00110100 44 00110010 76 10110000 13 10110100 45 10110010 77 01110000 14 01110100 46 01110010 78 11110000 15 11110100 47 11110010 79 00001000 16 00001100 48 00001010 80 10001000 17 10001100 49 10001010 81 01001000 18 01001100 50 01001010 82 11001000 19 11001100 51 11001010 83 00101000 20 00101100 52 00101010 84 10101000 21 10101100 53 10101010 85 01101000...

Page 33: ...72 10000111 225 00011110 120 10110101 173 01000111 226 10011110 121 01110101 174 11000111 227 01011110 122 11110101 175 00100111 228 11011110 123 00001101 176 10100111 229 00111110 124 10001101 177 01100111 230 10111110 125 01001101 178 11100111 231 01111110 126 11001101 179 00010111 232 11111110 127 00101101 180 10010111 233 00000001 128 10101101 181 01010111 234 10000001 129 01101101 182 1101011...

Page 34: ...etting Factory default Pelco D or Pelco P Auto detection DIP SW 2 3rd 4th Protocol OFF OFF Pelco D or Pelco P ON ON Not used ON OFF Maxpro 9 4 BAUD RATE SETTING The 7th 8th SW of DIP SW2 above are used for BAUD RATE setting DIP SW can be configured as 4800bps 9600bps Factory default 2400bps PELCO D 2400bps PELCO P 4800bps MAXPRO 9600bps DIP SW 2 7th DIP SW 2 8th BAUD RATE OFF OFF Not Used OFF ON 2...

Page 35: ...No picture Check if all the cables are connected correctly Check the monitor is adjusted correctly Check if video signal line is cut Dark screen Adjust the monitor status Abnormal camera operation status Check if the voltage level is out of the specification Check the termination Screen not clear Check if there is dust on a lens Adjust the monitor status Check whether or not the camera is exposed ...

Page 36: ...Outputs Auto Flip ON OFF OSD Menu Yes Communication RS 485 FUNCTIONS Protocol Built in Pelco D Pelco P Maxpro Power Consumption 18W Max POWER Power Supply 18 32VAC 60 50Hz 850mA Construction Cool Gray Body ABS Anti vandal bubble Poly Carbonate Dimensions Ø 5 8 D 7 5 H Ø 147mm D 190mm H Weight 5 lbs 1 9 kg Motor Type Stepper Micro Steps 1 8 Micro Step Storage Temperature 4ºF 140ºF 20ºC 60ºC Operati...

Page 37: ... 113 ºF 45ºC Off below 95 ºF 35ºC Temperature Range of Use 40 ºF 40ºC 140 ºF 60ºC Humidity Range of Use Below 90 Waterproof Capacity IP 66 Construction Poly Carbonate Glass Aluminum Body Dimensions Ø9 96 in Ø253mm diameter x 12 09in 307mm Height x Ø7 48in Ø190mm Bubble Power Consumption 18W Max With Camera 38W Max Power Supply AC 24V 1A 60 50Hz AC 24V 2A with camera Weight 7 5lb 3 4kg with camera ...

Page 38: ...v DiViS 38 w w w DiViSD V R c o m 12 DIMENSIONS 12 1 Indoor Model ...

Page 39: ...v DiViS 39 w w w DiViSD V R c o m 12 DIMENSIONS 12 2 Outdoor Model 12 3 FAN HEATER For Outdoor Model Only FAN AC 24V 1A Joint with adaptor or Dome camera power ...

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