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Displays2go RCCDIGITALS, User Manual

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User Manual       

 

                      V21.03

 

 

 

Model:

 RCCDIGITALS

 

Description:

 13.3” Digital Stanchion Post

 

 

Scan QR code to visit the product page:

 

                   

 

 

Operating Instructions for Digital Signage

 

Note: Before using the product, please read the instructions carefully!

 

Do not attempt to disassemble this product. If the product does not work properly,  please call 
our Customer Service Department at 1

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844

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221

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3393.

 

 

Summary of Contents for RCCDIGITALS

Page 1: ...QR code to visit the product page Operating Instructions for Digital Signage Note Before using the product please read the instructions carefully Do not attempt to disassemble this product If the product does not work properly please call our Customer Service Department at 1 844 221 3393 ...

Page 2: ... 8 Description of Wallpaper Switch 9 File Manager 9 Local Settings 10 Status of Menu bar 11 DiViEx APP Introduction 11 System requirements 11 How to upload media files 11 Settings 13 Edit picture 13 Music 15 Factory Reset 15 Screen Rotate 16 Choose System Language 16 Technical Specifications 18 Troubleshooting 20 Cleaning and Maintenance 22 Names and Contents of Toxic and Hazardous Substances or E...

Page 3: ...splays2go We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory However improper installation and use may result in electric shock and fire In order to safely use maximize performance of the unit and extend the life of the product please read and follow all instructions carefully before using the product Keep the instructions for futur...

Page 4: ...l the cord to remove the plug Do not connect too many plugs to one outlet in parallel or else it may cause fire due to excessive power consumption Do not approach the Digital Signage with open flame e g a lighted candle or else it may cause electric shock or fire Do not put any sharp objects metal or liquid into the vents or let them touch the signal terminals to avoid short circuit product damage...

Page 5: ...ered by the warranty The power of the Digital Signage can be cut off by pulling out the plug If the LCD screen ruptures and the liquid splashes on the skin please rinse for 15 minutes with clean water immediately and consult your doctor To carry the Digital Signage with hands please grab and hold the edges do not apply pressure on the panel Use the Digital Signage properly Use in proper lighting c...

Page 6: ...installing or disassembling the unit Steps for Assembly 1 Open the top cover as shown in Fig 2 2 As shown in Fig 3 remove the EPE foam on top inside 3 Carefully lift out the unit as shown in Fig 4 4 Place the stanchion post upright on the ground as shown in Fig 5 Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 ...

Page 7: ...ries if the remote control won t be used for a long time or the batteries are run out please take out the batteries to avoid corrosion due to battery leakage which will damage the remote control Do not use batteries of different types or mix new batteries with old ones Always replace the batteries in pairs Do not put the batteries in fire or charge or disassemble them or charge short circuit disas...

Page 8: ...by state About Launch Desktop Description of Desktop Icons Icon Function Main applications Back Home page Background applications Sound Sound Status bar hidden Description of Wallpaper Switch We suggest using a mouse to change the wallpaper Connect a mouse with the digital panel through USB port then follow the steps below 1 click Setting 2 At the setting menu click Display 3 At the Display settin...

Page 9: ...ions in the Explorer menu to read the files from different devices Fig 1 Fig 2 Fig 3 Local Settings 1 Click the Main Apps button in the Home page to enter the APPS menu interface Fig 1 2 Click the Settings icon in the APPS menu interface Fig 2 and enter Wi Fi menu Fig 3 3 Click options in the Wi Fi menu and set up different options Fig 1 Fig 2 Fig 3 Description of Settings Interface shown on the r...

Page 10: ...th Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages input Backup reset Date time Status of Menu Bar 1 Click in the menu to hide the status bar Fig 1 Fig 1 ...

Page 11: ...Step 2 Make new directory named MediaFolder in root directory in U disk Open MediaFolder create 3 subfolders and change their names to Images Videos Music Copy the media file to be displayed image to Images video to Videos Music to Music Format requirement Image JPG JPEG BMP PNG Video MPEG1 MPEG2 MPEG4 H 264 H 265 WMV MKV TS flv Music AAC MP3 AMR OGG PCM Step 3 Plug in the USB drive into the devic...

Page 12: ...12 23 Step 4 When the screen shows Copy finished after USB Disk ...

Page 13: ...ss there are 10 animations Normal Depth Zoom CubeIn ForegroundToBackground Flip3D FilpHorizontal RotateDown Accordion Stack Edit picture All pictures will be shown on the left Pick the one you would like to make changes Edit picture Drag the corner and edge handles around the image to specify the boundaries of your picture Filter Set different filter for the picture we support the following filter...

Page 14: ...14 23 Image deletion Click to delete unwanted pictures ...

Page 15: ... music title will show the number of playlist music To remove background music from the playlist click the left arrow in the playlist Factory Reset 1 Get into Settings then click Backup reset Fig 1 2 Click Factory data reset Fig 2 3 Choose Erase SD card then click RESET DEVICE to get the unit to Factory Reset Fig 3 Fig 1 Fig 2 Fig 3 ...

Page 16: ... like to Rotate screen then click Confirm After the restart the screen will be rotated Fig 3 Fig 1 Fig 2 Fig 3 Choose System Language 1 Get into Settings then click Language input Fig 1 2 Click Languages then click Add a language Fig 3 3 You can add the required system language Fig 4 4 Drag the system language you just added up to the front Fig 5 Fig 1 Fig 2 Fig 3 ...

Page 17: ...17 23 Fig 4 Fig 5 ...

Page 18: ... area 293 8 H mm 165 2 V mm Chromaticness 262K Power supply Voltage 100V 240V 50 60Hz Power Consumption 30W Environment Operating temperature C 0 40 C Storage temperature C 10 60 C Storage humidity 10 60 RH Non condensing Operating humidity 20 80 RH Non condensing Maximum operating time hrs day 18 hours Functions Operating system Android 7 1 Processor RK3288 quad core RAM 2G Built in memory 16G De...

Page 19: ...ower on off Yes System update USB compatible App installation Support download and installation I O interfaces TF N A Ethernet RJ45 N A HDMI N A VGA N A Headset N A USB 2 SIM N A Structure Net weight 12kg Gross weight 22kg Unit dimensions W D H 360 360 1416mm Package dimensions W D H 1520 460 460mm Shell material Aluminum profile sheet metal Shell color Silver Black Language OSD English Simplified...

Page 20: ...MOV If unit is connected to Wi Fi go to YouTube and play video that has sound Unplug unit wait 20 seconds plug unit back into outlet and try again Try playing the content on a different device smart phone computer or tablet If all of the above have been checked and the issue is not resolved contact a customer service representative No picture but sound is working Content file damaged Content forma...

Page 21: ... for replacements Contact a customer service representative Having problems with installing software or getting content to play Did you purchase the DisplayIt Xpress software from Displays2go Did the customer purchase or downloaded another 3rd party software onto the product If you purchased DisplayIt Xpress software from Displays2go or from Best Wave directly please contact Best Wave at support b...

Page 22: ...ght corner Click on the 3 dots play check desired Loop option If all of the above have been checked and the issue is not resolved contact a customer service representative Cleaning and Maintenance 1 Avoid strong vibration or impact on the product 2 Keep the product dry to avoid possible damage by moisture 3 Don t place the product under direct sunlight which may shorten the service life of the scr...

Page 23: ...e part is higher than the limit specified in GB T 26572 2011 standard The table shows that the machine contains harmful substances inside The data is provided by material suppliers and verified by the company according to the material type Some materials contain harmful substances that can t be replaced in present technology We are dedicated to improving this The EFUP of the product is ten years T...

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