TROUBLESHOOTING:
Problem
Possible Causes
What to do
Power Indicator on Front
Panel not showing.
• Power Supply unplugged or switched
off.
Check that the Power Supply is
plugged into both the receiver
and the power socket. Ensure
the power socket is turned on.
Receiver is powered on,
but no sound or picture
through TV.
• AV or HDMI cable is not connected.
Check that the AV or HDMI
cable is connected correctly to
both the receiver and your TV.
• Wrong input on TV is selected.
Check to see if your TV is set
to the correct source/input.
• Your TV is unable to display the
current output resolution.
Go to Menu - Settings - System
Settings. Adjust the resolution
to suit the TV. The AV cables
may be required to view Menu.
Tuning Failed/ Database
Empty. Pixellation/ Signal
Interference.
• Aerial cable is not connected.
Make sure the cable from your
UHF Aerial is connected to
the units ANT IN connection.
• You may be located in an area which
has limited or no Freeview Terrestrial
coverage.
You might need a higher
aerial but please consult
your retailer or local installer
about this.
• UHF Aerial may be misaligned.
Align your UHF Aerial with the
closest transmitter. Ensure
there are no objects in the
signal path.
Unit is not responding to
Remote Control.
• No batteries or batteries incorrectly
inserted into battery compartment.
Insert 2x AAA batteries so the
+ and - marks on the batteries
match marks inside the battery
compartment.
• Batteries are flat.
Replace with new batteries.
• Infrared receiver on the T1000n-VM
unit is obstructed.
Check that there is a clear line
of sight between the front panel
and your remote control. Move
any obstructions if necessary.
Picture is distorted, either
too wide or narrow and
image cuts off.
• Incorrect Aspect Ratio for the TV.
Go to Menu - Settings - System
Settings. Adjust the Aspect
Ratio to suit the TV.
May also need to adjust the
Aspect Ratio through your TV,
as it can affect the receivers
settings.
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