DirecTV HR21700 Page 50 User Manual Download

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Chapter 4

More Info

Troubleshooting

Limited 90-Day Warranty

Product

Information

DIRECTV PROTECTION PLAN

FCC Customer Information

TERMS AND CONDITIONS FOR USE OF SOFTWARE (“TERMS”)

HR21 Book.indb 39

7/31/07 2:36:14 PM

Summary of Contents for HR21700

Page 1: ...DIRECTV Plus HD DVR USER GUIDE ...

Page 2: ...ce to delete a show in the Playlist GREEN In Guide jumps 12 hours forward other functions vary look for hints onscreen VOLUME Raises or lowers volume MUTE Toggles sound volume on off ENTER Activates channel number entries quickly FORMAT Cycles through HD resolution and screen format options Keys in the shaded areas above operate your DIRECTV Plus HD DVR or can be programmed to function with your V...

Page 3: ...s two blades with one wider than the other A grounding type plug has two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the poin...

Page 4: ...led in this manual Place it on a ﬂat hard surface do not operate the DIRECTV Receiver on a carpet or other padded surface Always unplug your DIRECTV Receiver before moving it Always unplug the DIRECTV Receiver TV and other equipment before you connect or disconnect any cables The only way to disconnect the the DIRECTV Receiver from the power supply is to remove the power cord The DIRECTV Receiver ...

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Page 6: ...VR Features in Recorded TV 13 The Channel Banner 15 The Guide 17 Overview of the DIRECTV Advanced Program Guide 17 Getting Around in the Guide 17 The Mini Guide Program Listings While You Watch TV 18 Recording Programs A Great Way to Watch Your Favorites 19 One Touch Record with Default Options 19 Autorecord a Search 20 Changing Record Options Canceling a Record 20 Recording to VCR 20 Pay Per View...

Page 7: ...ylist 29 Audio Options 29 Dolby Digital 29 Category Sort 30 Pay Per View 31 Search 31 Date Time 32 Favorites 32 Channels I Get 33 Caller ID Messages 33 Caller ID 33 DIRECTV Messages 34 Parental Controls 34 Ratings 34 Channel Blocks 35 Spending 35 Hours 35 Now lock it 36 Let me in 36 Menu Features for Recording 37 ...

Page 8: ...nty 50 Who is Covered 50 What is Covered 50 What is Excluded 51 Make Sure You Keep 52 Before Requesting Repair Service 52 To Get Warranty Service 52 To Get Out of Warranty Service 52 Product Information 54 DIRECTV PROTECTION PLAN 55 DIRECTV PROTECTION PLAN Benefits 55 Sign up for the DIRECTV PROTECTION PLAN Today 56 FCC Customer Information 57 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS 60 ...

Page 9: ...R to your TV or VCR 67 Making the Video Connections 68 Making the Audio Connections 70 Making the Basic Connections 72 Guided Setup 74 HDTV Settings in Guided Setup 74 Now let us lead the way 75 Activate Your DIRECTV Service 75 Programming Your Remote Control 76 Factory Defaults 76 Using Your IR or RF Remote to Control Your DIRECTV Plus HD DVR 77 ...

Page 10: ...terlacing 81 Aspect Ratio 82 Screen Formats 82 Options For Changing Video Output 83 FORMAT key on Your Remote 83 Resolution RES Key on Receiver Front Panel 84 Supported Resolutions 85 Wide Screen vs Standard Formats 86 4 3 TVs Showing 16 9 programs 86 16 9 TVs Showing 4 3 programs 88 Index 91 ...

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Page 12: ...Chapter 1 Getting Started 2 Welcome 2 About Your DIRECTV Plus HD DVR 3 Installation Activation 4 DIRECTV Plus HD DVR Front Panel 6 DIRECTV Plus HD DVR Rear Panel ...

Page 13: ...f explan atory with onscreen directions to lead you through them About Your DIRECTV Plus HD DVR The DIRECTV Plus HD DVR is a high definition digital video recorder that lets you record up to 200 hours of your favorite programs in standard definition or 50 hours of high definition and use pause and other video controls on live TV You can select a specific program and set it to record once or every ...

Page 14: ... A 5 LNB Multi Satellite dish antenna MPEG4 and Ka Ku compatible DVR Service Digital video recording capabilities are only fully functional with a land based phone line connection and a subscription to DVR Service sold separately For information and pricing visit directv com DVR HD Access Fee To receive HD channels you will need to subscribe to HD Access For information and pricing visit directv c...

Page 15: ... Plus HD DVR Front Panel Your equipment may not look exactly like the model illustrated 1 DOOR PANEL USB PORT For future use 2 POWER Turns your DIRECTV Plus HD DVR on or oﬀ Your DIRECTV Plus HD DVR still records and receives messages when powered oﬀ 3 REMOTE SENSOR The infrared sensor picks up commands from the remote control 4 GUIDE Displays the onscreen program guide 5 MENU Brings up the Menu to...

Page 16: ...ocal weather and more 11 INFO Displays channel banner or info to a highlighted program or channel cell 12 RES RESOLUTION The RES key switches the output resolution of the DIRECTV Plus HD DVR Each time you press the key it cycles to the next available resolution 480p 480i 720p and 1080i 13 RESOLUTION INDICATORS Lights indicate the current resolution setting 14 DOOR PANEL ACCESS CARD The access card...

Page 17: ...IRECTV Installer for details 2 SATELLITE IN 2 Use to connect the DIRECTV Plus HD DVR to the satellite dish antenna 3 S VIDEO OUT Provides the best picture quality for standard deﬁnition TV better than VID EO RCA type jacks If your TV has an S Video jack use it along with the AUDIO jacks S Video only carries picture information not sound to connect to your TV Cable sold separately 4 COMPONENT OUT Y...

Page 18: ...eo The HDMI also provides audio for a high quality one cable solution 10 S ATA PORT For future use 11 USB For future use 12 ETHERNET 1 2 RJ45 Provides connectivity to your home network and to the Internet so you can access your Music Photos from your DIRECTV Receiver and access DIRECTV On Demand broadband programming Note This socket provides 5 Volts DC Power Please ensure your equipment is compat...

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Page 20: ...hing TV 17 The Guide 18 The Mini Guide Program Listings While You Watch TV 19 Recording Programs A Great Way to Watch Your Favorites 21 Pay Per View The Latest Movies 24 Hours a Day 22 The Playlist Watching Your Recorded Programs ...

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Page 22: ... For a list of the channels available in the DIRECTV programming packages visit directv com Use the black keys on the left side of your remote control to adjust volume up or down VOL or mute the sound MUTE The black keys on the right side can take you to the next channel numerically up or down CHAN or jump to the previous channel you watched PREV Use the Channel Lineup included in your Welcome pac...

Page 23: ...trols Use the PAUSE FFWD REWIND REPLAY RECORD and ADVANCE keys to control your viewing time Pressing FFWD or REWIND multiple times lets you increment the speed at which you cruise through a program Pressing and holding PLAY shows the program in slow motion If you press FFWD while a program is paused the program is displayed in frame by frame When you use Cruise Control keys a control bar shows you...

Page 24: ...make room for new programs For recorded programs the control bar shows the program duration instead of the start and end times For screens with a TV Window icons are displayed in the window as they are for live TV The color of the portion of the control bar that indicates the stored portion of a program is orange for recorded programs green for live TV Bookmarks Bookmarks are a way of keeping trac...

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Page 26: ...audio options are available 7 Messages A ﬁlled in icon indicates new DIRECTV messages in Caller ID Messages A hollow icon there are no new or unread messages 8 Parental Controls Parental Controls lock status Three icons Locked ﬁlled in lock icon unlocked hollow unlocked icon and temporarily unlocked ﬁlled in locked icon 9 Button Hint Tells you that you can see the Mini Guide by pressing the BLUE k...

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Page 28: ...y Per View showings pay once watch all day Scheduled to Record All episodes scheduled to record Program matches a Search set to autorecord Currently recording HD program Dolby Digital audio available Getting Around in the Guide Press the GUIDE key on your remote then choose how you want to filter the Guide or press GUIDE twice to skip the filter Select All Channels or channels in a specific catego...

Page 29: ...ted the channel name displays the channel s listing for up to 14 days Press SELECT when you ve highlighted a channel cell far left to view that channel in the TV window Press MENU to see Guide options change your Favorites list or jump to a desired date and time Press RECORD to record the program The Mini Guide Program Listings While You Watch TV The Mini Guide is a special version of the Guide th...

Page 30: ...ord options for that program Follow the onscreen instructions to set the program to record as you wish 3 Select the Set Record button then OK on the conﬁrmation screen You can record up to two programs at once However if a program you select to record conflicts with another recording you will be notified of the conflict at the time and given a choice of which recording to cancel One Touch Record w...

Page 31: ... the To Do List press LIST then YELLOW then select the Record item in the left menu and follow the onscreen instructions to change the program s options or cancel recording completely You can change the following record options For all programs you can extend recording start and stop times for example start 1 minute before the program stop 5 minutes after the scheduled end of the program For progr...

Page 32: ...cted to a land based phone line you can use your remote to order You can cancel your pay per view order for any reason as long as none of the program has been viewed Press LIST then press YELLOW to display the To Do List Press SELECT on the Purchase item in the left menu Select the desired program and follow the onscreen instructions To obtain optimum picture quality make sure the receiver is conn...

Page 33: ...am title displays the program description just as in the Guide Episodic programs appear in the list in groups For example if you record a weekly comedy series that series is shown in the list by its name and the episodes for that series are saved in a group under that name You can press SELECT on the series name to display all the episodes that have been recorded Programs recorded as the result of...

Page 34: ...the approximate amount of space available on your disk at any given time The Disk Space bar shows programs you have designated Keep until I Delete in blue programs subject to expiration in light blue and the remaining unused disk space that is available for recording in black ...

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Page 36: ...enu 27 Using the Menu 27 Help Settings 29 My Playlist 29 Audio Options 30 Category Sort 31 Pay Per View 31 Search 32 Date Time 32 Favorites 33 Caller ID Messages 34 Parental Controls 37 Menu Features for Recording ...

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Page 38: ...p Settings Selecting Help Settings in the Menu displays a submenu of items that lets you customize adjust and keep track of your DIRECTV viewing experience Help The Help item in the Menu displays a list of help topics and Frequently Asked Questions Setup The Setup item in the Menu displays the Setup screen where you can access the Info Test Satellite Antenna Setup Remote Setup Audio Setup Display ...

Page 39: ...ect ratio and resolution Access Card Follow the onscreen directions to replace your access card You will need your old and new access cards to complete this process Note DIRECTV will provide new access cards and instructions when necessary Reset From here you can restart the receiver reset to factory defaults or reset everything Scheduler This feature gives you an overview of and access to all the...

Page 40: ... MENU while in Live TV then To change the default audio from the Menu select Settings select Setup then select Audio in the left menu and follow the onscreen instructions To temporarily change the audio from the Menu select Audio Options then select the audio track you prefer Once the program is over or you change the channel the audio will change back to the default setting Dolby Digital The reco...

Page 41: ...b and press SELECT then follow the onscreen instructions and select from the following options On Turns on Dolby Digital audio output Note True Dolby Digital is only available via HDMI or optical outputs Off Select this option to turn off Dolby Digital Audio output Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies Sports...

Page 42: ...ram movie or sports event you want to see even shows star ring a favorite actor or games with your favorite team Search offers some easy ways to spot just what you want to watch Press MENU then select Search You can find a program by Title Person Keyword or Channel Your Person and Keyword searches will be quicker if you narrow your search by selecting subcategories just follow the onscreen instruc...

Page 43: ...r perhaps a grouping of family channels just for the kids When you re using a Favorites list the Guide will only display those channels you ve chosen and you ll also only see those channels when you change channels using CHAN UP DOWN on your remote Keep in mind no matter what Favorites list you re currently using you can still always access any channel you receive by keying in its channel number o...

Page 44: ...es from DIRECTV about your service Also if you have Caller ID service you can view phone calls you ve received or turn call notification on or off Press MENU to display the Menu select Calls Msgs then select Edit Settings Select either Caller ID or Messages from the left menu as desired Caller ID The Call Log tab displays up to 25 recent incoming calls Highlight and select a name to delete that li...

Page 45: ...ed programming Whether it s for mature content or spending amounts you re always able to keep limitations where you want them for the whole family Press MENU to display the Menu SELECT Parental Controls then Edit Settings and you ll see the cur rent status showing any restrictions The system default is unlocked for all categories Ratings Here you can set rating limits for Movies and TV 1 SELECT Ra...

Page 46: ...u wish to block or key in channel numbers for quicker access Use Block All or Allow All to save time if you wish to affect a large number of channels Spending From the left menu SELECT Spending then set your preferred spending limit for any single pay per view purchase Simply key in the amount using the numbers on your remote Hours From the left menu SELECT Hours then set your preferred hours duri...

Page 47: ...triction is easy To temporarily unlock a particular program 1 When any controls are currently activated Unlock Now will appear if you try to tune to a restricted program 2 Select Unlock Now and enter the password For more unlock options 1 Press MENU then SELECT Parental Controls 2 Various options for removing restrictions temporarily or permanently will appear Select one and enter your password No...

Page 48: ...in the list Mark Delete lets you mark programs and delete them from the My Playlist screen Open Close All lets you open and close all groups at once Menu over recorded TV Keep lets you change how long a recorded program will be kept on disk Bookmarks lets you jump to bookmarks that have been set in a recorded program you are currently viewing See page 13 My Playlist lets you view a list of recorde...

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Page 50: ...Chapter 4 More Info 40 Troubleshooting 50 Limited 90 Day Warranty 54 Product Information 55 DIRECTV PROTECTION PLAN 57 FCC Customer Information 60 TERMS AND CONDITIONS FOR USE OF SOFTWARE TERMS ...

Page 51: ...n also help you diagnose and solve many common prob lems System Upgrades Your DIRECTV Plus HD DVR is able to receive upgrades or modifications to some of its features and functions These modifications will occur automatically usually at times when the receiver would likely be turned off If your receiver is on when an upgrade or modification is sent you may experience a dis ruption in reception for...

Page 52: ...picture The DIRECTV Plus HD DVR and most TVs and VCRs let you toggle between video sources If you don t see the signal you think you should be seeing try using these buttons to toggle between the signals Press the TV VCR button on the VCR remote or on the VCR s front panel Press the TV INPUT button on the DIRECTV remote control If problems persist turn off all equipment that is connected to your T...

Page 53: ...l not turn on Make sure the remote control is on DIRECTV mode and press PWR power key Press the POWER button on the front panel of the receiver Check to make sure the power cord is plugged into the DIRECTV Plus HD DVR and the wall outlet Check the wall receptacle or extension cord to make sure it is live by plugging in something else Press TV POWER ON then press it a second time if needed Check ba...

Page 54: ...have been activated See page 20 Your TV s timer may have been activated Check your TV owner s manual Blank screen Check that all components connected to the input jacks are turned on Try another channel Your DIRECTV Plus HD DVR may be hooked up incorrectly to the TV Press the INFO button on the front panel of the DIRECTV Plus HD DVR to see if the channel banner appears If it does not check the Set...

Page 55: ...r the channel number manually Your satellite dish antenna may be incorrectly configured Check the dish type set in your receiver s preferences and change if necessary Press the MENU key on the remote control then select Settings then Setup In the next menu select Satellite then Repeat Satellite Dish Setup Follow the steps From the Satellite Dish Type screen make sure the proper dish type is select...

Page 56: ...nd hold the LEFT and RIGHT arrows to adjust the brightness of the blue lights in the light ring on the front panel You can dim the lights until they turn off completely To turn the lights on press and hold the LEFT and RIGHT arrows again Recorded TV Troubleshooting A program I tried to record does not show up in the My Playlist screen Someone else in your household may have prevented the recording...

Page 57: ...r or more if necessary For sporting events you may want to try 15 minutes or more to protect against overtime games Some networks show program episodes several times during a week so if you just watched a program where the last few minutes were not recorded try scheduling it again immediately Note that adding time to the beginning or end of a recording increases the likelihood of recording conflic...

Page 58: ...ed showings make sure you select the First Run option This is the default for one touch recording so if you want to record every occurrence of a program you need to change it using the program s Info screen Access the program s Info screen by pressing the INFO key when the program is highlighted in any list or the Guide then select the Record menu item and change the options as needed When I am wa...

Page 59: ...icator light for the component you re trying to control should light up when you press a valid key for that component If it doesn t make sure the MODE switch is in the correct position A remote control indicator light starts flashing The batteries in the remote control are running low and should be replaced soon You may also see an onscreen message that the batteries are low Note that when you rep...

Page 60: ...to run the diagnostics system test on your DIRECTV Plus HD DVR 1 Turn on your TV and the DIRECTV Plus HD DVR 2 Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver controlling mode then press MENU to display the Quick Menu 3 Select Settings 4 Select Setup then Info Test 5 Highlight the System Test tab and press SELECT then press SELECT on Run Test 6 If your...

Page 61: ...For ninety 90 days from the acquisition date at the option of DIRECTV the DIRECTV Plus HD DVR will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary if it becomes defective or inoperative This exchange is done without charge to you for parts and labor You will be responsible for the cost of shipping to and from the location designated by DI...

Page 62: ...oid this limited warranty Except in the case of hardware or software provided by DIRECTV installing software modifications hacks or utilizing service access or back doors will void this limited warranty Reception transmission problems caused by signal conditions telephone line or cable or antenna systems outside the unit A product that has been modified or adapted to enable it to operate in any co...

Page 63: ... or exchanged you will receive a return authorization number The representative will give you complete shipping details To Get Out of Warranty Service To obtain out of warranty service contact DIRECTV at 1 800 DIRECTV for information on the possibility of and any costs for repair or replacement of out of warranty products ALL WARRANTIES IMPLIED BY LAW INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTAB...

Page 64: ...ENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THE DIRECTV RECEIVER SOME STATES DO NOT ALLOW LIMITATIONS ON WARRANTIES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV ...

Page 65: ... cables to your receiver Model No ____________________________________________________________________ Serial No _____________________________________________________________________ Acquisition Date _______________________________________________________________ Dealer Address Phone ___________________________________________________________ Access Card ___________________________________________...

Page 66: ... your DIRECTV System including In home service calls when needed 24 hour Technical Support Power surge related repairs Dish antenna realignments Cables switches and associated wiring throughout home Replacement of defective equipment if problem can not be resolved over the phone Defective remote control replacements All parts and labor for repair Get all that for just 5 99 a month This one low mon...

Page 67: ...utton 4 REVIEW your change and CLICK on the Accept These Changes button If you have a DIRECTV Receiver DIRECTV Plus DVR DIRECTV DVR DIRECTV HD Receiver DIRECTV Plus HD DVR or DIRECTV Receiver with UltimateTV Service please call 1 800 DIRECTV to sign up The DIRECTV PROTECTION PLAN is offered by AIG Warranty Guard and underwritten by New Hampshire Insurance Company on behalf of DIRECTV where authori...

Page 68: ...und to comply with the limits of a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communicatio...

Page 69: ...s with Part 68 of the FCC Rules and the requirements adopted by ACTA On the back of this equip ment is a label that contains a product identifier in the format US AAAEQ TXXXX If requested this information plus the following Facility Interface and Service Order codes must be provided to your telephone company Facility Interface code 02LS2 Service Order code 9 0Y This equipment uses the following US...

Page 70: ...ouble is experienced with this unit for repair or warranty information please contact DIRECTV Customer Care at the address and phone number listed below If the equipment is causing harm to the network the telephone company may request that you disconnect the equipment until the problem is resolved DIRECTV Inc 2230 E Imperial Hwy El Segundo CA 90245 1 800 DIRECTV If your home has specially wired al...

Page 71: ...agreement between you and each such provider DIRECTV reserves the right to modify supple ment update and otherwise alter the Software via software download or other modification procedures and these terms will apply to such Software as modified supplemented updated and otherwise altered B License Restrictions You may not copy modify or transfer the Software or any copy thereof in whole or in part ...

Page 72: ...T CONSEQUENTIAL SPECIAL PUNITIVE OR INCIDENTAL DAMAGE INCLUDING LOSS OF PROFITS LOST SAVINGS LOSS OF DATA OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS TECHNOLOGY OR SERVICES ARISING OUT OF THE USE OR THE INABILITY TO USE THE SOFTWARE EVEN IF DIRECTV OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY A THIRD PARTY Some states or jurisdictions do not allow th...

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Page 74: ... Reference 68 Making the Video Connections 70 Making the Audio Connections 72 Making the Basic Connections 74 Guided Setup 75 Activate Your DIRECTV Service 76 Programming Your Remote Control 77 Using Your IR or RF Remote to Control Your DIRECTV Plus HD DVR ...

Page 75: ...em professionally installed or handling it yourself be sure to read over the following few pages to familiarize yourself with some important tips for safety and care Hardware Reference Satellite Dish Antenna This is your dish and related hardware affixed to your roof or other surface which picks up the broad cast signals from our satellites DIRECTV Plus HD DVR Satellite Receiver Your DIRECTV Plus ...

Page 76: ...arries video only so must be used with audio cables to receive the audio signal Component Video Output YPbPr The component connector provides high quality video for your HDTV system Component video is also referred to as YPbPr It uses three separate cables with connectors colored green red and blue one for each component of the HD video signal A separate audio connection is also required using eit...

Page 77: ...deo or Component cables which don t provide audio signals The DIRECTV Receiver s A V jacks are color coded yellow for video red for right audio and white for left audio If your TV has only one input for audio mono connect it to the left white audio jack on the DIRECTV Receiver Telephone Jack and Cord The telephone line cord connects your DIRECTV Plus HD DVR to a land based telephone line The phone...

Page 78: ... not exactly match those illustrated Connecting Your DIRECTV Plus HD DVR to your TV or VCR Depending on the inputs on the back of your TV or VCR you have the following options for connecting your DIRECTV Plus HD DVR S Video Digital Audio optical Analog Audio HDMI YPbPr Video These connections are described on the following pages When working with cables be sure to connect corresponding outputs and...

Page 79: ...S Video input on your TV Note The S Video cable will not provide an HD signal to your TV Not recommended Non HD You can use RCA connectors to connect your DIRECTV Plus HD DVR to your TV but it is not recommended To get the best quality of image use one of the above methods However if your TV does not support S Video component or HDMI connections connect one end of the RCA cable usually with a yell...

Page 80: ...dio Video RCA type cable Observe the Red Green Blue color coding You will not get HD video if you use the Video Out connector on your TV or your DIRECTV Plus HD DVR B E S T G O O D B E T T E R S VIDEO HDMI includes video audio Pb Pr S VIDEO HDMI Y DIRECTV Plus HD DVR Connect Video Cables The back panels of your equipment may not look exactly like those illustrated ...

Page 81: ...e from the DIGITAL AUDIO OUT OPTICAL jack on your DIRECTV Plus HD DVR to a DIGITAL AUDIO IN OPTICAL jack on your TV This output can also be used if you wish to listen to audio on a stereo or home theater system even if you are already using an HDMI cable for audio on your TV Note Optical Audio cable is not included with the DIRECTV Plus HD DVR Good For analog audio connect the white L and red R RC...

Page 82: ...CAL DIGITAL AUDIO IN COAXIAL G O O D NOTE For BEST audio quality use the HDMI cable for audio and video See Making the Video Connections B E T T E R 2 B E T T E R 1 DIGITAL COAXIAL DIGITAL OPTICAL S PDIF Connect Audio Cables The back panels of your equipment may not look exactly like those illustrated ...

Page 83: ...I RECTV Plus HD DVR Some systems may instead make this connection to a cable entry point in your house Your DIRECTV installer will make the appropriate connection 2 Connect the DIRECTV Plus HD DVR to land based telephone line Plug one end of the telephone cord into a phone jack on your wall or into a phone splitter that is plugged into a phone jack and the other end into the PHONE JACK on the back...

Page 84: ...ment may not look exactly like those illustrated Model Receiver ID Serial Copy these numbers to page 54 along with your other acquisition While you re looking at the back of your DIRECTV Plus HD DVR write down the serial number receiver ID and model number You ll need them later ...

Page 85: ...the Guided Setup process are related to HDTV TV Ratio Screen This screen lets you select your TV s aspect ratio 4 3 or 16 9 TV Resolutions Screen As you select each resolution an onscreen message asks if you can still see the screen properly If you can press the INFO key If not the unsupported resolution is turned off after a few seconds If you turn on Native mode the receiver will automatically a...

Page 86: ...omplete all that s left to do is activate your DIRECTV service Before you make the call be sure to Have on hand your service address social security number and a valid major credit card Note your access card and receiver ID numbers You may have written them down earlier in this chapter When you re ready just call 1 800 DIRECTV 1 800 347 3288 and pick the programming package that s right for you an...

Page 87: ...ment AV1 and AV2 Once your remote is programmed to work with your TV the VOL and MUTE key control the TV regardless of the MODE slide switch position If you would like to change the VOL and MUTE to work with other audio equipment such as a stereo you can When you program the remote for the audio equipment onscreen instructions will direct you on how to do this Factory Defaults To reset the remote ...

Page 88: ...pond An RF Capable Remote can operate the DIRECTV Plus HD DVR without having to point your remote directly at it such as when the receiver is installed in a cabinet or you use the remote from another room in your house The operating range of an RF Remote is up to 200 feet with some possible decrease due to weak batteries or obstacles such as walls in your house Once programmed your RF Remote will ...

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Page 90: ...Appendix B High Def 101 80 About High Definition 83 Options For Changing Video Output 85 Supported Resolutions 86 Wide Screen vs Standard Formats ...

Page 91: ...wing are terms you might see used regarding Digital TV broadcasts Although your DIRECTV Plus HD DVR is a true HD receiver the type of TV or monitor you plug it into SD ED or HD can affect the resolution of the TV picture you see See Resolution and Interlacing on page 81 for an explanation of display resolutions SD standard definition is digital TV that offers a picture quality that is better than ...

Page 92: ...ach frame Interlaced Progressive The term interlacing refers to whether each of those frames contains all of the lines of image or every other line Interlaced signals take every other line from 2 frames each lasting 1 60th of a second and combine them into one frame lasting 1 30th of a second In this way interlacing tricks the eye into think ing it s seeing twice the resolution that s actually bei...

Page 93: ...casts the aspect ratio is 16 9 nearly twice as wide as it is tall This is not coincidentally more like the shape of movies shown in theaters which makes HD an ideal format for viewing movies on TV You will be able to see much of what is captured on film but lost on an SDTV display Screen Formats What if you re watching a nearly square shaped 4 3 broadcast on a 16 9 TV or vice versa The DIRECTV Plu...

Page 94: ...etup With each press an onscreen message will let you know what the current resolution format setting is For example if you indicated that your TV supports only 1080i 480i and 480p and it is a 16 9 television and Native is turned off the cycle of settings for the FORMAT key are as follows 1st press 480i Stretch 6th press 480p Crop 2nd press 480i Letter box 7th press 1080i Stretch 3rd press 480i Cr...

Page 95: ...lution tab and mark or unmark the TV Resolutions to display the resolutions supported by your television Resolution RES Key on Receiver Front Panel This key is used to cycle all available resolutions on your DIRECTV Plus HD DVR It does not cycle format settings If video and audio are not appearing it may be because the current resolution setting is not supported by your television By pressing this...

Page 96: ...tput from each type of connection Output Connection Available Resolutions YPbPr 1080i 720p 480i 480p HDMI 1080i 720p 480i 480p S Video 480i Video RCA Type Yellow 480i NOTES 720p and 1080i are HD formats 480i and 480p are not S Video and RCA outputs display all resolutions as 480i ...

Page 97: ...the bar color press MENU then select Settings Select Setup then select the Display menu Highlight the Preferences tab and press SELECT then set Bar Color option to the desired color See your TV owner manual for information on the best color for your set Stretch In the Stretch setting instead of adding bars to the top and bottom the 16 9 program image is stretched vertically until it s tall enough ...

Page 98: ...ams on a standard TV but you won t really be watching HD If your display is a 4 3 format TV or monitor your format options include these For 4 3 program signals Fills TV Screen For 16 9 program signals Letterbox Stretch Crop ...

Page 99: ...n at the left and right edges To change the bar color access the HDTV screen in System Setup as described above then select the desired bar color option under the TV Ratio tab Stretch In this setting instead of adding bars to the sides the 4 3 program image is stretched horizontally until it s wide enough to fill the screen Your entire screen will be full but the images are a little stretched to c...

Page 100: ...itor your format options include these For 4 3 program signals Pillar Box Stretch Crop For 16 9 program signals Fills TV Screen Fortunately you can still watch regular TV on your HD TV Isn t it nice to be one step ahead of the rest of the world ...

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Page 102: ... PROTECTION PLAN 55 56 Dish pointing coordinates 48 Display Formats 85 87 89 Language 28 Dolby Digital 17 28 29 30 DVI Digital Visual Interface 65 E EXIT Back cover 13 30 44 47 F Favorites 15 18 28 32 33 44 FCC Customer Information 57 FORMAT Back cover 83 85 Front panel 40 41 43 45 83 84 G Guide Back cover 4 5 11 12 15 17 18 20 21 22 27 30 31 32 44 47 52 64 74 Guided Setup 48 74 75 76 82 GUIDE key...

Page 103: ... 64 65 67 68 75 94 Ordering 2 31 Tuning to 2 31 Progressive scan 81 Purchases 21 Q Quick Menu 13 25 27 28 29 30 31 33 34 37 48 49 76 R Ratings 34 Rear panel ii 6 RECORD Back cover 5 12 13 18 19 20 45 Remote control Back cover 74 Keys Back cover 74 Modes Back cover 74 Problems 74 Programming 74 85 Resolution Back cover 5 28 65 74 80 81 82 83 84 85 Restart 28 44 45 RF Remote 77 S Satellite Data Acqu...

Page 104: ...U Unlocking 36 V Video output 65 83 W Warranty iii 50 51 52 51 52 54 59 66 Y YPbPr 4 6 7 65 67 85 ...

Page 105: ...TV Plus HD DVR logo are trademarks of DIRECTV Inc This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or dis...

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Page 108: ...programs in a Find by Indicates a present or future pay per view program has been scheduled for purchase Other Icons Denotes one or more alternate audio tracks available for a program Denotes that no alternate audio tracks available Indicates one or more new messages are in the Inbox Indicates no new messages are in the Inbox Shows that Parental Control limits are currently locked Shows that limit...

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