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12.0 WARRANTY TERMS & CONDITIONS
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.
This warranty is provided in addition to your rights under the
Australian Consumer Law. Directed Electronics Australia Pty
Ltd (Directed Electronics) warrants that this product is free
from defects in material and workmanship for a period of 12
months from the date of purchase or for the period stated
on the packaging. This warranty is only valid where you have
used the product in accordance with any recommendations or
instructions provided by Directed Electronics.
This warranty excludes defects resulting from alterations of the
product, accident, misuse, abuse or neglect. In order to claim
the warranty, you must return the product to the retailer from
which it was purchased or if that retailer is part of a National
network, a store within that chain, along with satisfactory proof
of purchase. The retailer will then return the goods to Directed
Electronics.
Directed Electronics will repair, replace or refurbish the product
at its discretion. The retailer will contact you when the product
is ready for collection. All costs involved in claiming this
warranty, including the cost of the retailer sending the product
to Directed Electronics, will be borne by you.
Email: [email protected]
Phone: +61 3 8331 4800
12.1 INDEMNITY
You agree to defend, indemnify and hold harmless Directed
Electronics and its subsidiaries and affiliates from and against
any and all claims, proceedings, injuries, liabilities, losses, costs
and expenses (including reasonable legal fees), including but
not limited to, claims alleging negligence, invasion of privacy,
copyright infringement and/or trademark infringement against
Directed Electronics and its subsidiaries and affiliates of
Directed Electronics, relating to or arising out of your breach of
any provision of these terms, your misuse of the Ryze or Ryze
services, or your unauthorised modification or alteration of
products or software.
