Please keep and refer to this Owner’s Manual.
Panacea
®
HOT AND COLD PACKS
Owner’s Manual
Thank you for purchasing Panacea
®
Hot/Cold Packs from Direct Supply Equipment &
Furnishings
®
distributed by Direct Supply Manufacturing, Inc. Please read this entire guide
carefully and keep it for future reference. This guide will provide you with instructions,
warnings, warranty information and other important information about your Panacea
®
Hot/Cold Packs. Share this information with your housekeeping, nursing and maintenance
staff to help ensure the packs are cared for properly.
1-800-634-7328
DirectSupply.com
Distributed by Direct Supply Manufacturing, Inc. 6699 N Industrial Road, Milwaukee, WI 53223. © 2014 Direct Supply Manufacturing, Inc.
All Rights Reserved. Direct Supply
®
, Panacea
®
, and all associated logos are the registered trademarks of Direct Supply, Inc., used
under license.
9439
Date of Printing: December 2014
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We, Direct Supply Manufacturing, Inc., offer to you, as the original purchaser, a warranty for the Panace
a
®
Hot
and Cold Packs. Our warranty applies for the limited warranty period stated below. If any product or product part
listed below is defective in material or workmanship during the applicable limited warranty period, we will repair
or replace it at our cost. Please note that the decision to repair or replace a product or product part will be at
our discretion.
Our warranty applies only if the product is properly maintained by the original purchaser for normal, indoor use
and does not cover normal wear and tear, modification of the product, or damage caused by abuse, improper
use, failure to maintain, use which exceeds the published product limitations, or the combination of any product
with another product. In addition, our warranty does not cover fading, colorfastness, stains, spills, or exposure
to chemicals, odors, heat or light. In certain cases, we may provide you repair or adjustment instructions and/or
replacement parts, and ask you to perform a repair or adjustment or replace a defective part.
Our warranty gives you specific legal rights, and you may also have other rights, which vary, from state to state.
Please note that our limited warranty period begins when we ship the product to you. The limited warranty
period and our obligations under the warranty end once you transfer the product to someone else, or at the end
of the applicable limited warranty period identified below, whichever is earlier.
Warranty Period
(Parts)
Anticipated Usable
Product Life
Panacea
®
Hot and Cold Packs
1 year
1 year
Anticipated Usable Product Life is based on normal use with proper maintenance, cleaning and storage. You
should still inspect, monitor and care for the product as described in this guide, as the product may need to be
replaced sooner than anticipated in particular situations.
DIRECT SUPPLY MANUFACTURING, INC. MAKES NO IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE; THESE AND ALL OTHER IMPLIED WARRANTIES
ARE SPECIFICALLY DISCLAIMED. TO THE FULLEST EXTENT ALLOWED BY LAW, DIRECT SUPPLY
MANUFACTURING, INC. WILL NOT BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES, OR LOST PROFITS THAT MAY RESULT FROM THE PRODUCT OR YOUR USE OF
OR INABILITY TO USE THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR
TOTAL LIABILITY TO YOU, IF ANY, IS LIMITED TO THE PRICE OF THE PRODUCT OR SERVICE GIVING RISE
TO YOUR CLAIM. Some states do not allow an exclusion or limitation of incidental or consequential damages
or how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. If implied
warranties are not excluded, and to the extent allowed by law, we limit any and all implied warranties to the
applicable warranty period identified above. Except for rights under any applicable state law, the remedies
provided under this warranty are your sole and exclusive remedy for any breach of our warranty and state the
entire limit of our responsibilities.
Warranty
