Dionex ASE 100, Operator'S Manual

Page: 65 / 150

4 • Troubleshooting
Doc. 031842-01 5/02
4-5
Error 011 Solvent vapor threshold exceeded.
Cause:
The cell is leaking.
Action:
Check for foreign material on the threads of the cap, the seal
surface, and the cell body. If necessary, replace the O-rings
and/or seals (see Section 5.1).
Tighten the cell end caps hand-tight. Do not use a wrench or
other tool.
Cause:
Solvent was not completely removed from the cell during the
purge cycle.
Action:
The optimal purge time varies, depending on the extraction cell
size (see Table 3-3). If you are running a preprogrammed
method, create a custom method with the appropriate purge
time (see Section 3.2). If you are already running a custom
method, edit the method to increase the purge time (see
Section 3.2).
Cause:
A leaking fitting(s) somewhere in the system.
Action:
Remove the right side panel of the ASE 100 (see Section 5.3).
Inspect the following fittings for leaks (see Figure 4-1): pump
fittings, pump check valves, pressure transducer fittings, relief
valve fittings, static valve fittings, and solvent line fittings.
Tighten or replace any leaking fittings.
Action:
Pull out the drip tray holder below the oven and check the
plastic drip tray. If the tray contains liquid, remove it from the
holder, dispose of the liquid, and reinstall the tray. Then,
remove the collection bottle and waste bottle from the system.
Remove the lower trim panel and check for leaks near the oven
and the AutoSeal mechanism.
Error 012 Clamp plate temperature low.
Cause: The heater cable connection to the power supply is loose, or a
heater component has malfunctioned.
Action: Contact Dionex for assistance.