Dinamica Generale X-NIR, Operator'S Manual

Page: 45 / 50

Service X-
NIR™ RevA3
ENGL
IS
H
43
8.2 Conditions of malfunction on the device
Error Cause Solution
USB data saving error
1. Incorrect connection of
the USB card

Check correct insertion of the
USB card
2. Malfunctioning of the
USB card

Format the USB card and
retry.

Use another USB card
3. Incorrect
communication
between USB card
and device

Contact Customer Service
Prolonged historical
initialisation upon
power-up
1. First initialisation of the
historical analysis

Wait until completion of the
historical initialisation (a few
minutes) and run an analysis
(this must be successful).
X-
NIR ™ does not turn
on
1. Battery not connected

Check that the battery is
inserted inside the device;

Check that the battery is
inserted correctly.
2. No battery power

Check the charge level of the
battery;

Charge the battery.
3. HW problem

Contact Customer Service
Analysis errors
1. Incorrect analysis
procedure

Carefully follow the
instructions in the manual on
paragraph 5.7;

Clean the reading glass after
each analysis;

Check the correspondence
between the NIR family
selected and the forage that is
being analysed.
2. Incorrect loading of the
calibration file

Check the file loading
procedure on paragraph 5.12
of the manual.

Check correct functioning of
the USB card.
3. Analyzer malfunction

Check the status icon of the
device (list on paragraph 5.4
of the manual);

Perform a device Check
Hardware (instructions on
paragraph 5.9 of the manual);

Contact Customer Service