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Dimplex RLG20, Service Manual

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Service Manual

Model
RLG20
RLG25

Part Number
6909740159
6909760159

7400950000R00

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

© 2016 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road   Cambridge ON Canada N3H 4W3

1-888-346-7539   www.dimplex.com

REV

PCN

DATE

00

-

19-OCT-16

IMPORTANT SAFETY INFORMATION

: Always read this manual first before attempting to service this log grate. For your 

safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.

Summary of Contents for RLG20

Page 1: ...x North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1 888 346 7539 www dimplex com REV PCN DATE 00 19 OCT 16 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this log grate For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop erty ...

Page 2: ...f fire serious injury or death OPERATION 3 RLG20 3 RLG25 4 MAINTENANCE 5 EXPLODED PARTS DIAGRAM RLG20 6 REPLACEMENT PARTS LIST RLG20 6 EXPLODED PARTS DIAGRAM RLG25 7 REPLACEMENT PARTS LIST RLG25 7 WIRING DIAGRAM 8 RLG25 8 RLG20 8 BACK LOG REPLACEMENT 9 LOG SET REPLACEMENT 9 FLAME LED STRIP AND COLOURED LED STRIP REPLACEMENT 10 BACK LIGHT ASSEMBLY REPLACEMENT 10 MAIN CONTROL BOARD REPLACEMENT 10 PO...

Page 3: ...e is active only when the flame effect is On Brightness Press multiple times to toggle the log set LEDs OPERATION RLG20 Manual Control The manual controls for the Revillusion are located on the right front leg of the log grate Power Press to turn the flame effect on and activate the previous heat setting Off Low or High Press again to put the unit in standby mode Heat Heat On Press to set the heat...

Page 4: ...d toward the front of the unit Power Press to activate the current standby state On Off Standby State On Press to turn everything Off Press again to active the previous flame effect state Standby State Off Press to activate the previous flame effect state If the flame effect was On the previous heat setting will be activated High Low or Off If the flame effect was Off the previous heat setting wil...

Page 5: ...lace Never use abrasive cleaners Clean Mirage Flame Panel The Mirage Flame Panel is cleaned in the factory during the assembly operation During shipment installation han dling etc the screen may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks clean the Mirage Flame Panel reflector screen with a damp cloth Never use abrasiv...

Page 6: ...P 4 Mirage Flame Panel 5902930100RP 5 Flicker Motor 2000500900RP 6 Back Light Assembly 3001770100RP 7 Heater Blower Assy with Cutout 2203730100RP 8 Main Control Board 3001740100RP 9 IR Key Board 3001750100RP 10 Power Supply 2100250100RP 11 Cordset 3 prong 4100190300RP 12 Remote Control 6700580100RP Accessory 13 Ash Mat REM KIT 6 1 2 3 4 5 7 8 9 10 11 12 ...

Page 7: ...Flame Panel 5902880100RP 5 Flicker Motor 18RPM CCW 2000500900RP 6 Back Light Assembly 3001780100RP 7 Coloured Light Assembly 3001570400RP 8 Heater Blower Assy with Cutout 2203730100RP 9 Main Control Board 3001740200RP 10 IR Key Board 3001750100RP 11 Power Supply 2100250100RP 12 Cordset 3 prong 4100190300RP 13 Remote Control 6700580200RP 14 Ash Mat REM KIT 7 9 6 13 12 14 ...

Page 8: ...ARD BLOWER MOTOR FLICKER MOTOR CUTOUT 360 LIGHTS LOGSET ASSEMBLY L N FLAME LIGHTS T 120V 12V AC DC M M T 4 7 x 0 20mA LED STRIP 2 PIECES 4 7 x 0 20mA LED STRIP 4 PIECES 4 x 1W LEDs ASH MAT ASSEMBLY REMOTE IR EYE KEY BOARD CONTROL BOARD BLOWER MOTOR FLICKER MOTOR CUTOUT LOGSET ASSEMBLY L N 6 x 0 20mA RGB HARNESS 4 x 0 20mA RGB STRIP FLAME BASE COLOUR LIGHTS FLAME LIGHTS 360 COLOUR LIGHTS RLG25 RLG2...

Page 9: ... Trace the wire from the back log to the main control board and disconnect the wire noting the location on the board 7 Run the wire from the new back log following the same path as the wire that was removed Attach the new wire to the board Figure 3 Figure 4 8 Install the replacement log and secure with the two screws that were previously removed 9 Re assemble the remainder of the log grate in reve...

Page 10: ...t with moving parts by securing wires in wiring tie wraps BACK LIGHT ASSEMBLY REPLACEMENT Tools Required Philips head screwdriver WARNING If the log grate was operating prior to ser vicing allow at least 10 minutes for the heating elements to cool off to avoid accidental burning of skin WARNING Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to per...

Page 11: ...bracket over the new power sup ply 8 Re assemble the remainder of the log grate in reverse order from the instructions above WARNING Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps IR KEY BOARD REPLACEMENT Tools Required Philips head screwdriver WARNING If the log grate was operating prior to ser vicing allow at least 10 minutes for the heating elements ...

Page 12: ...otor support to the base of the grate verticle Figure 8 7 Disconnect the flicker rod and rubber grommet from the flicker motor 8 Remove the two screws that secure the motor from the motor support horizontal Figure 8 9 Trace the wires from the motor to the main control board and disconnect the wire noting the location on the board 10 Run the wire from the new motor following the same path as the wi...

Page 13: ...crewdriver to gently pry be tween the end of the connector and the heater assembly to release the wires WARNING Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps Connecting Screws Plastic Spacer ...

Page 14: ... the Remote Control Reinitial ize remote control where necessary Defective main control board Replace main control board One or all logs in log set dim not glowing Loose connection Check wiring connections Defective log set wiring Replace log set assembly Back log dim not glowing only applicable for the RLG25 Loose connection Check wiring connections Defective back log wiring Replace back log asse...

Page 15: ...ly turned on The heater is burning off any dust accumulated during manufacturing or operation Defective heater assembly Replace heater assembly Heater fan turns on but heater lacks heat Improper operation Refer to Operation Section Loose wiring Trace wiring in unit Defective heater assembly Replace heater assembly Heating element is glowing red Normal Operation Small glowing sections of the elemen...

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