13
Warranty
ONE YEAR LIMITED WARRANTY
Products to which this limited warranty
applies:
This limited warranty applies to the fol-
lowing models of your newly purchased
Dimplex electric fireplace. This limited
warranty applies only to purchases made
in any province of Canada except for
Yukon Territory, Nunavut, or Northwest
Territories or in any of the 50 States of the
USA (and the District of Columbia) except
for Hawaii and Alaska. This limited war-
ranty applies to the original purchaser of
the product only and is not transferable.
Products excluded from this limited warranty:
Products purchased in Yukon Territory,
Nunavut, Northwest Territories, Hawaii,
or Alaska are not covered by this limited
warranty. Products purchased in these
States, provinces, or territories are sold
AS IS without warranty or condition of any
kind (including, without limitation, any im-
plied warranties or conditions of merchant-
ability or fitness for a particular purpose)
and the entire risk of as to the quality and
performance of the products is with the
purchaser, and in the event of a defect the
purchaser assumes the entire cost of all
necessary servicing or repair.
What this limited warranty covers and for
how long:
Products covered by this limited warranty
have been tested and inspected prior
to shipment and, subject to the provi-
sions of this warranty, Dimplex warrants
such products to be free from defects in
material and workmanship for a period
of 12 months from the date of the first
purchase of such product. The limited 12
month warranty period also applies to any
implied warranties that may exist under
applicable law. Some jurisdictions do not
allow limitations on how long an implied
warranty lasts, so the above limitation may
not apply to the purchaser.
What this limited warranty does not cover:
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service rep-
resentatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What to do when your unit ceases to oper-
ate as described in this manual:
Defects must be brought to the attention
of Dimplex Technical Service by contact-
ing Dimplex North America Limited at
1-888-346-7539, or 1367 Industrial Road,
Cambridge Ontario, Canada N1R 7G8.
Please have proof of purchase, catalogue/
model and serial numbers available when
calling. Limited warranty service requires
a proof of purchase of the product.
What Dimplex will do in the event of a
defect:
In the event a product or part covered by
this limited warranty is proven to be defec-
tive in material or workmanship during the
90 day limited warranty period you have
the following rights:
Dimplex will in its sole discretion replace
such defective part(s) without charge, or
if part replacement proves not to be com-
mercially practicable or cannot be timely
made, Dimplex may, in lieu of replacing
part(s) choose to replace the unit.