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range extension:
If you’re not getting the approximate quoted range out of your e-bike system, take the
following steps:
1. Battery indicator lights – full charge.
The LED and LCD battery level displays are a basic indication of battery charge, but they
are based on voltage which is variable and not a true indication of battery capacity. The
only accurate indication of a full charge, is having charged the battery and the battery
charger lights glowing green to indicate that the battery is fully charged.
2. LED/LCD indicator light – running low
Some customers find that the LED/LCD charge indicator can lead them astray in terms
of how far the bike will go on low power. You don’t risk damaging the system by riding
all the way to the controller low voltage cutoff. Keep riding on pedal assist even after the
last battery indicator bar starts blinking.
3. Hills/riding style/other factors
The ranges quoted are from real world testing, with some hills and some flat areas. If
your commute involves a lot of hills, that’s going to impact on the range. High powered
e-bikes are especially susceptible to being drained a lot more on hills. If you need to
purchase a second charger to charge the battery at half way, or this can be a cost effect
way of doubling your range.
4. General tips
•
Make sure the wheels are running free (rubbing brakes can halve your range quite
easily)
•
Keep the battery topped up between uses (this is very important)
•
Make sure the tyre pressures are at optimum (ideal pressures are written on the tyre
side wall)
•
Select the right gear for assisting up hills (the steeper the rise, the lower the gear
needed)
If you would like to submit a Dillenger service ticket, please go to this URL:
TROUBLESHOOTING CONTINUED...
