9
7.
Questions and answers
Q1: No Video/Bad Video or Incorrect Video/Video Stuck
A1: This device will take about 25 seconds booting time after plug in
the main power if all connects are OK, then you should see the
signal on the TV on both Transmitter and Receiver
A2
: Please make sure the HDMI in/out are connected correctly, if
above connects are OK, then make sure you are using the HDMI
cable inside the gift box, which provides noise reduction and
shielding, and no noise will affect the wireless transmission (be
sure to use the cable from your media source to the Transmitter
HDMI IN interface)
A3
: Please check whether the HDMI-in source is OK by connect it
directly to TV
A4: Please make sure the HDMI-in is connected, otherwise no signal
will output and the TV may stay in blue screen on both
Transmitter and Receiver
A5
: If above still not OK, please check the video source resolution
and if it is supported by the device. Please refer the specification
for supported resolution. If not, please set to right resolution
according to the specification
A6: The device is using 5GHz WiFi connectivity, which will be
interfered by other wireless devices, like WiFi router or
microwave. Please place the Transmitter/ Receiver at other
location with less interference and check again
A7: Try another HDMI cable with good shielding since sometimes
some cables may have compatibility issues
A8: If problems still not solved, please restart both Transmitter/
Receiver and try again
