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This GSM/Ethernet Communicator is fixed and shall be installed by Service Persons only. (Service Person is defined
as a person having the appropriate technical training and experience necessary to be aware of hazards to which that
person may be exposed in performing a task and can also take measures to minimize the risks to that person or
other persons). The Communicator shall be installed and used within an environment that provides the pollution
degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall be used with the
Installation Manual of the alarm control panel which is connected to the GSM/Ethernet Communicator. All instruc-
tions specified within the panel manual must be observed.
All the local rules imposed by local electrical codes shall be observed and respected during installation.
Encryption
The Communicator uses 128 Bit AES Encryption. Encryption can only be enabled from the monitoring station
receiver. Each receiver can independently have encryption enabled or disabled. When encryption is enabled,
the central station will configure the device to encrypt communications the next time the Communicator module
performs a communication to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the
unit is restarted.
Installing the Ethernet Cable (TL260GS/TL265GS only)
A Category 5 (CAT 5) ethernet cable must be run from a source with Ethernet/Internet connectivity to the Com-
municator module, inside the Control Panel cabinet. The Communicator end of the cable must have an RJ45
plug, which connects to the Communicator’s RJ45 jack. All requirements for installation of CAT5 ethernet cable
must be observed for correct operation of the Communicator, including, but not limited to, the following:
• Do NOT strip off cable sheathing more than required for proper termination.
• Do NOT kink/knot cable.
• Do NOT crush cable with cable ties.
• Do NOT untwist CAT5 pairs more than 1.2cm (½”).
• Do NOT splice cable.
• Do NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 5 cm (2 in.) bend
radius. Do NOT exceed maximum 15cm (6 in.) from center of ferrite to T-Link Network Connector.
Maximum length of CAT 5 cable is 100m (328 ft.).
Inserting and Removing the SIM Card
1. If the Communicator is installed in a Control Panel cabinet, remove the front cover of the Control Panel to
access SIM holder.
2. Power down the panel and disconnect the backup battery connections.
3. On the SIM card holder push gently to slide the cover towards the Printed Circuit Board (PCB) antenna, as
indicated by the arrow on SIM holder, to OPEN. This will unlatch the SIM card holder on the side closest to
edge of the Communicator PCB.
4. Lift up the SIM card holder from the side that is not hinged.
5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the SIM card
holder.
6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM card holder
down and slide the holder as indicated by the arrow on SIM holder, to LOCK. (See Figure 3 and Figure 5).
7. Reconnect the backup battery, apply AC power to panel, and replace the panel cover.
Connect24™ Account and SIM card Activation (Before Installation)
Installation of the Communicator requires activation with Connect24 before operation. Dealer application forms
and additional information on the Connect24 Voice Response Unit (VRU) and graphical user interface (GUI)
can be found at
http://www.connect24.com
or
by telephone at: USA 1-888-251-7458 or CANADA 1-888-955-5583.
IMPORTANT: Prior to installing a GS2060/GS2065/TL260GS/TL265GS Communicator, contact your monitoring
station to determine if it is a master re-seller or visit http://www.connect24.com to become an authorized dealer.
In either instance, you will receive a Profile Number, Installer ID Number, and an Installer Password. Perform
the following pre installation:
1. Retrieve the installer account and password from the master reseller, or from Connect24 directly.
2. Connect your browser to the Connect 24 website at: http://www.connect24.com.
3. Log in to the Connect24 website using your installer account and password.
4. Perform the following steps in a Connect24 session to activate the SIM card and initialize programming:
a. Navigate to the
Initialize an account
section.
b. Select
Profile
(This information will be provided by the master reseller or by Connect24).
c. Select
Product
Module.
d. Enter the SIM card number.
e. Click
Next
then enter in all relevant information as required.
f. Confirm all information is entered correctly before submitting.
5. Repeat Step 4 to program another SIM card (i.e. another Subscriber), or log out from Connect24.
6. When you are at the physical installation site and install the Communicator in the control panel, the Commu-
nicator will automatically download its programming from Connect24 once the unit is connected and initial-
ized.
NOTE: Following initial installation, you can log in to the Connect24 website at any time to re-config-
ure the Communicator remotely, using the account created for this installation. For more informa-
tion, refer to the Connect24 website.
COMMUNICATOR PRE INSTALLATION CONFIGURATION
