Installation & Operations Guide - SmartSource Expert Micro Elite
June 2019
8227 6059-001
Page 17 of 30
Document / card preparation
The SmartSource Expert Micro Elite is optimized to work with the majority of normal financial documents. However, the
unit will function acceptably with a wide range of paper weights and thicknesses, from thicker tab-cards to thin multipart
form stock, as well as specialty items like ATM envelopes.
If you process such documents, you may notice minor degradations in performance, degraded stop rate or increased
noise while running.
1. For trouble-free operation, documents and cards should be clean, dry and free of attached objects such as staples,
paper clips, sticky tape or rubber bands.
2. Smooth out creases, folds and dog-eared corners.
a. Creased and folded documents may cause shadows or other defects in document images.
b. Dog-eared corners may cause the machine to stop because it appears that part of the document is
missing. This is not an error, but a deliberate feature to prevent the processing of incomplete documents.
3. Torn documents should be removed, or placed in a carrier envelope for proper processing
a. A torn document may be further damaged if it is processed again.
The unit is designed to fully process documents with the following length and height limits:
Floor Extender
shown fully
extended
Pull in this direction to
fully open Floor Extender