DigiDesign SYNC HD, Manual

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Chapter 1: Introduction 3
System Requirements
Compatibility Information
Digidesign can only assure compatibility and
provide support for hardware and software it has
tested and approved.
For a list of Digidesign-qualified computers, op-
erating systems, hard drives, machine control-
lers and third-party devices, visit the Digidesign
website (www.digidesign.com).
SYNC HD with Pro Tools
To use the SYNC HD with Pro Tools HD, the fol-
lowing is required:
• A Digidesign-qualified Pro Tools|HD system
• An available DigiSerial port on the system’s
HD Core card
• An 8-pin to 8-pin serial cable (included) to
connect the SYNC HD to the DigiSerial port
on a Pro Tools PCI or PCIe card
For complete system requirements, visit the
Digidesign website (www.digidesign.com).
SYNC Setup Software Utility
(Windows Only)
The optional SYNC Setup software utility re-
quires the following:
‹
A Digidesign-qualified Windows computer.
‹
An available COM port or serial port on the
computer to connect to the SYNC HD. (You can-
not run the SYNC Setup software utility from
the DigiSerial port on Pro Tools cards.)
‹
A non-standard 8-pin to 9-pin cable is re-
quired to connect the SYNC HD to a COM port
or serial port on a Windows computer. Wiring
instructions for making the required cable are in
Appendix C, “Wiring Diagrams and Pin Assign-
ments.”
Digidesign Registration
Review the enclosed Digidesign Registration In-
formation Card and follow the instructions on it
to quickly register your purchase online. Regis-
tering your purchase is the only way you can be
eligible to receive complimentary technical sup-
port and future upgrade offers. This is one of the
most important steps you can take as a new user.
Registering your purchase is the only way you
can be eligible to receive:
• Complimentary technical support
• Any available software updates
• Future upgrade offers
If you use a custom serial cable between
Pro Tools and the SYNC HD, be sure the
cable supports hardware handshaking.
The maximum supported length for this
cable is 100 ft.
For more information, see Appendix C,
“Wiring Diagrams and Pin Assignments.”
The computer requirements for the SYNC
Setup software utility are different from the
computer requirements for Pro Tools. You
can run the SYNC Setup software utility
from slower computers.