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Control|24 Guide
38
Troubleshooting
This section includes information to assist you
in troubleshooting Control|24.
Pro Tools Error Message: “Lost
Communication”
If communication is lost, Pro Tools posts a
warning dialog. Control|24 automatically at-
tempts to recover communication until it is re-
established or you cancel the warning dialogs.
If Pro Tools loses communication with Con-
trol|24, the unit will display OFFLINE in the
Time Counter Display. A message will also ap-
pear on-screen in Pro Tools.
If this happens, power down Control|24, wait a
few seconds, and then power up Control|24
again. If communication problems persist, make
sure cable connections are properly configured
and secured.
Lost unit names are listed in italics and net-
worked units are underlined in the Peripherals
dialog. Disable Control|24 in the Peripherals di-
alog to make it available to other networked sys-
tems.
If communication does not resume, or if error
messages continue to appear, click Enable in the
Peripherals window to rescan for your unit.
Once Control|24 has been enabled, you do not
have to re-configure the Peripheral Dialog again
unless changes to the setup are necessary.
If you are not using Control|24, disable it in
Pro Tools Peripherals dialog.
Modal Dialog Messages
Pro Tools On-screen Dialog Warning
If a modal dialog message appears in Pro Tools,
the following message will be displayed across
the scribble strips: “PRO TOOLS HAS A DIALOG
ON SCREEN.”
This message will continue to be displayed until
the dialog is closed on-screen in Pro Tools or by
pressing either ENTER or ESC/CANCEL on Con-
trol|24.
Resetting and Calibrating
Control|24 provides numerous self-diagnostic
tests, recalibration routines and customizable
parameters. See Appendix B, “Utility Func-
tions.”
There are certain functions within Pro Tools
that temporarily disable Control|24. These
functions include Import Audio, Import
Movie, and Import Audio From Other
Movie. In these instances, the following
message will be displayed across the scrib-
ble strips: “Unit is inactive during this com-
mand!”
Summary of Contents for Control 24
Page 1: ...Control 24 ...
Page 4: ......
Page 11: ...1 Part I Introduction ...
Page 12: ...2 ...
Page 20: ...Control 24 Guide 10 ...
Page 21: ...11 Part II Analog Connections ...
Page 22: ...12 ...
Page 42: ...Control 24 Guide 32 ...
Page 43: ...33 Part III Control 24 Basics ...
Page 44: ...34 ...
Page 62: ...Control 24 Guide 52 ...
Page 82: ...Control 24 Guide 72 ...
Page 94: ...Control 24 Guide 84 ...
Page 95: ...85 Part IV Applications ...
Page 96: ...86 ...
Page 110: ...Control 24 Guide 100 ...
Page 136: ...Control 24 Guide 126 ...
Page 140: ...Control 24 Guide 130 ...
Page 152: ...Control 24 Guide 142 ...