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Error code

Description

Solutions

F47

AC over frequency

Grid frequency out of range

1. Check the frequency is in the range of specification or not;

2. Check whether AC cables are firmly and correctly connected;

3. Seek help from us, if can not go back to normal state.

F48

  AC lower frequency

Grid frequency out of range

1. Check the frequency is in the range of specification or not;

2. Check whether AC cables are firmly and correctly connected;

3. Seek help from us, if can not go back to normal state.

F55

  DC busbar voltage is too high

F56

 DC busbar voltage is too low

BUS voltage is too high

1. Check whether battery voltage is too high;

2. check the PV input voltage, make sure it is within the allowed 

     range;

3. Seek help from us, if can not go back to normal state.

Battery voltage low

1. Check whether battery voltage is too low;

2. If the battery voltage is too low, using PV or grid to 

     charge thebattery;

3. Seek help from us, if can not go back to normal state.

F58

BMS  communication fault

1, it tells the communication between hybrid inverter and battery 

     BMS disconnected when “BMS_Err-Stop” is active”

2, if don’t want to see this happen, you can disable 

 “BMS_Err-Stop” item on the LCD.

3, If the fault still exists, please contact us for help

F62

  DRMs0_stop

F34

AC  Overcurrent  fault

F63

ARC fault

F64

 Heat sink high 

temperaturefailure

1. ARC fault detection is only for US market;

2. Check PV module cable connection and clear the fault;

3. Seek help from us, if can not go back to normal state

1, Check the backup load connected, make sure it is in allowed 

     power range

2, If the fault still exists, please contact us for help

1, the DRM function is for Australia market only.

2, Check the DRM function is active or not

3, Seek help from us, if can not go back to normal state after 

   restart the system

Heat sink temperature is too high

1. Check whether the work environment temperature is too high;

2. Turn off the inverter for 10mins and restart;

3. Seek help from us, if can not go back to normal state.

F46

  backup battery fault

1,Please check each battery status, such as voltage/ SOC and 

        parameters etc., and make sure all the parameters are same.

2,If the fault still exists, please contact us for help

Chart 7-1 Fault information

Summary of Contents for SUN-10K-SG04LP3-AU

Page 1: ...Hybrid Inverter User Manual R SUN 8K SG04LP3 AU SUN 5K SG04LP3 AU SUN 6K SG04LP3 AU SUN 10K SG04LP3 AU SUN 12K SG04LP3 AU ...

Page 2: ...stem for Inverter 3 11 Typical application diagram of diesel generator 3 10 Wiring diagram 3 12 phase parallel connection diagram 6 Mode 38 39 5 6 Battery Setup Menu 5 7 System Work Mode Setup Menu 5 8 Grid Setup Menu 5 9 Generator Port Use Setup Menu 5 10 Advanced Function Setup Menu 5 11 Device Info Setup Menu 4 OPERATION 4 1 Power ON OFF 4 2 Operation and Display Panel 5 LCD Display Icons 5 1 M...

Page 3: ... terminals Please refer to Installation section of this manual for the details Grounding instructions this inverter should be connected to a permanent grounded wiring system Be sure to comply with local requirements and regulation to install this inverter Never cause AC output and DC input short circuited Do not connect to the mains when DC input short circuits 2 Product Introduction This is a mul...

Page 4: ...ttons 5 DC switch 4 Power on off button 6 Parallel port 7 Meter 485 port 8 Battery input connectors 9 Function port 10 ModeBUS port 11 BMS port 12 PV input with two MPPT 13 Grid 15 Generator input 14 Load 16 WiFi Interface 17 DRM port 1 2 3 4 5 8 9 12 13 17 14 15 16 7 6 10 11 ...

Page 5: ... 03 2 2 Product Size Inverter Size Mounting bracket ...

Page 6: ...ction Smart Load Function 2 4 Basic System Architecture 2 5 Maintenance of the System The following illustration shows basic application of this inverter It also includes following devices to have a Complete running system Generator or Utility PV modules Consult with your system integrator for other possible system architectures depending on your requirements This inverter can power all kinds of a...

Page 7: ...ve received the items in the following package Wall mounting bracket x1 Hybrid inverter x1 Parallel communication cable x1 L type Hexagon wrench x1 Stainless steel anti collision bolt M8 80 x4 User manual User manual x1 Battery temperature sensor x1 Wi Fi Plug optional x1 Sensor Clamp x 3 Meter optional x 1 Three Phase Smart Meter SET ESC ...

Page 8: ...the television Antenna or antenna cable Not higher than altitude of about 2000 meters above sea level Not in environment of precipitation or humidity 95 Considering the following points before selecting where to install Please select a vertical wall with load bearing capacity for installation suitable for installation on concrete or other non flammable surfaces installation is shown below Install t...

Page 9: ... careful when lifting out from the package Choose the recommend drill head as shown in below pic to drill 4 holes on the wall 52 60mm deep 1 Use a proper hammer to fit the expansion bolt into the holes 2 Carry the inverter and holding it make sure the hanger aim at the expansion bolt fix the inverter on the wall 3 Fasten the screw head of the expansion bolt to finish the mounting 500mm 500mm Inverter...

Page 10: ...ttery and the inverter In some applications switching devices may not be required but over current protectors are still required Refer to the typical amperage in the table below for the required fuse or circuit breaker size Model 8Kw 6Kw 5Kw Wire Size Cable mm 1AWG 1AWG 2AWG 2 40 40 35 Torque value max 24 5Nm 24 5Nm 24 5Nm 10Kw 1 0AWG 60 24 5Nm 12Kw 1 0AWG 60 24 5Nm ...

Page 11: ...ted Connecting the battery with a suitable cable is important for safe and efficient operation of the system To reduce the risk of injury refer to Chart 3 2 for recommended cables All wiring must be performed by a professional person 3 In case of children touch or insects go into the inverter Please make sure the inverter connector is fasten to waterproof position by twist it clockwise Before making...

Page 12: ...1 2 Temp CT 11 3 3 3 Temperature sensor connection for lead acid battery Inverter ...

Page 13: ...pen contact GS will switch on no voltage output G valve 3 4 reserved Grid_Ry 5 6 RSD 7 8 When battery is connected and the inverter is in ON status it will provide 12Vdc Parallel A Parallel communication port 1 CAN interface Parallel B Parallel communication port 2 CAN interface Meter_485 forenergymeter communication ModeBUS Reserved BMS BMS port for battery communication CAN RS485 DRM port Logic ...

Page 14: ... can be securely disconnected during maintenance and fully protected from over current The recommended of AC breaker for the load port is 20A for 8kw 32A for 10kw and 32A for 12KW The recommended of AC breaker for the grid port is 63A for 8kw 63A for 10kw and 63A for 12KW All wiring must be performed by a qualified personnel It is very important for system safety and efficient operation to use approp...

Page 15: ...t off output to protect your appliance but sometimes it still causes internal damage to the air conditioner Before connecting to PV modules please install a separately DC circuit breaker between inverter and PV modules It is very important for system safety and efficient operation to use appropriate cable for PV module connection To reduce risk of injury please use the proper recommended cable size a...

Page 16: ...he DC lsolator OFF 3 Assemble PV input connector to the inverter Safety Hint Please don t connect PV array positive or negative pole to the ground it could cause serious damages to the inverter Safety Hint Before connecting inverter please make sure the PV array open circuit voltage is within the 1000V of the inverter GFDI fault Before the inverter starts to connect to the grid the inverter will fi...

Page 17: ...are listed as follows a Strip off the DC wire about 7mm disassemble the connector cap nut see picture 5 3 b Crimping metal terminals with crimping pliers as shown in picture 5 4 c Insert the contact pin to the top part of the connector and screw up the cap nut to the top part of the connector as shown in picture 5 5 Pic 3 3 Disassemble the connector cap nut 7mm 7mm Pic 3 4 Crimp the contact pin to ...

Page 18: ... Pic 3 6 DC input connection Warning Sunlight shines on the panel will generate voltage high voltage in series may cause danger to life Therefore before connecting the DC input line the solar panel needs to be blocked by the opaque material and the DC switch should be OFF otherwise the high voltage of the inverter may lead to life threatening conditions ...

Page 19: ...nection White wire 5 4 3 6 7 8 Black wire Grid N R S T CT1 CT2 CT3 GRID N R S T PE CT Arrow pointing to inverter Note when the reading of the load power on the LCD is not correct please reverse the CT arrow Inverter ...

Page 20: ...eter Three Phase Smart Meter SET ESC 1 7 4 10 25 24 3 9 6 10 RS 485 CHNT DTSU666 3 6 9 10 1 4 7 10 R S T Grid R R S S T T N N Parallel_A Parallel_B Meter 485 port RS485A RS485B Grid Eastron meter Eastron SDM630 Modbus V2 RS 485 RS485B RS485A B A G 5 6 7 8 1 2 3 4 1 2 3 4 R S T 5 6 7 8 GND Eastron 5 6 7 8 R S T Eastron 5 6 7 8 GRID N R S T PE Inverter Inverter PE GND ...

Page 21: ...e on grid side this prevents electric shock if the original protective conductor fails Note When the inverter is in the off grid state the N line needs to be connected to the earth Note Inverter has built in leakage current detection circuit If an external RCD is required a type A RCD with rated residual current of 300mA or higher is suggested otherwise inverter may not work properly ...

Page 22: ...R N S PE T T AC Breaker Hybrid Inverter CT1 CT2 CT3 RCD Home Loads RCD E BAR N BAR E N Link Grid Battery BMS DC Breaker PV DC Breaker This diagram is an example for an application that neutral connects with the PE in a distribution box For countries such as Australia New Zealand South Africa etc please follow local wiring regulations Inverter case grounding ...

Page 23: ...8K SG AU 250A DC breaker SUN 10K SG AU 300A DC breaker SUN 12K SG AU 300A DC breaker AC Breaker for backup load SUN 5K SG AU 16A AC breaker SUN 6K SG AU 16A AC breaker SUN 8K SG AU 20A AC breaker SUN 10K SG AU 32A AC breaker SUN 12K SG AU 32A AC breaker AC Breaker for grid SUN 5K SG AU 63A AC breaker SUN 6K SG AU 63A AC breaker SUN 8K SG AU 63A AC breaker SUN 10K SG AU 63A AC breaker SUN 12K SG AU...

Page 24: ...10K SG AU 300A DC breaker SUN 12K SG AU 300A DC breaker SUN 5K SG AU 150A DC breaker SUN 6K SG AU 200A DC breaker SUN 8K SG AU 250A DC breaker DC Breaker for battery SUN 10K SG AU 32A AC breaker SUN 8K SG AU 20A AC breaker SUN 6K SG AU 16A AC breaker SUN 5K SG AU 16A AC breaker SUN 12K SG AU 32A AC breaker AC Breaker for backup load SUN 5K SG AU 63A AC breaker SUN 10K SG AU 63A AC breaker SUN 12K ...

Page 25: ... 3 slave Inverter No 2 slave Inverter No 1 master Ground Ground Ground Battery pack Home Load R S T N PE R S T N PE CT Arrow pointing to inverter DC Breaker for battery SUN 5K SG AU 150A DC breaker SUN 6K SG AU 200A DC breaker SUN 8K SG AU 250A DC breaker SUN 10K SG AU 300A DC breaker SUN 12K SG AU 300A DC breaker AC Breaker for grid port SUN 5K SG AU 63A AC breaker SUN 6K SG AU 63A AC breaker SUN...

Page 26: ... selection 24 Once the unit has been properly installed and the batteries are connected well simply press On Off button located on the left side of the case to turn on the unit When system without battery connected but connect with either PV or grid and ON OFF button is switched off LCD will still light up Display will show OFF In this condition when switch on ON OFF button and select NO battery sys...

Page 27: ...ton you can enter into the system setup screen which including Basic Setup Battery Setup Grid Setup System Work Mode Generator port use Advanced function and Li Batt info 4 The main screen showing the info including Solar Grid Load and Battery Its also displaying the energy flow direction by arrow When the power is approximate to high level the color on the panels will changing from green to red so...

Page 28: ...Main Screen Solar Page Solar Graph Grid Graph BMS Page Load Graph Battery Setting System Work Mode Grid Setting Gen Port Use Basic Setting Advanced Function Device info Grid Page Inverter Page Battery Page Load Page System Setup 26 ...

Page 29: ... Battery PV1 PV2 Grid Inverter Today 0 5 KWH Total 1 60 KWH L1 220V P1 19W L2 220V P2 18W L3 220V P3 18W Load Energy This is Back up Load detail page Press the Energy button will enter into the power curve page Back up Power Voltage Power for each Phase Back up consumption for Day and Total This is Grid detail page Press the Energy button will enter into the power curve page Status Power Frequency...

Page 30: ... Year Total System Grid Power Total CANCEL Day Month Year Total Mean Voltage 50 34V Charging Voltage 53 2V Total Current 55 00A Discharging Voltage 47 0V Mean Temp 23 5C Charging current 50A Total SOC 38 Discharging current 25A Sum Data Details Data Dump Energy 57Ah Li BMS Volt 1 2 3 50 38V 19 70A 30 6C 52 0 26 0Ah 0 0V 0 0A 0 0 0 50 33V 19 10A 31 0C 51 0 25 5Ah 53 2V 25 0A 0 0 0 50 30V 16 90A 30 ...

Page 31: ...actory Reset Reset all parameters of the inverter Lock out all changes Enable this menu for setting parameters that require locking and cannot be set up Before performing a successful factory reset and locking the systems to keep all changes you need to type in a password to enable the setting The password for factory settings is 9999 and for lock out is 7777 This is System Setup page Factory Rese...

Page 32: ...urrent that the Grid charges the Battery Grid Charge It indicates that the grid charges the battery This is Grid Charge you need select Batt Mode Lithium Use Batt V Battery Setting Activate Battery Max A Charge Batt Capacity Max A Discharge 40A 40A 400Ah Batt Mode Use Batt No Batt Battery capacity it tells Deye hybrid inverter to know your battery bank size Use Batt V Use Battery Voltage for all t...

Page 33: ... this value Low Batt 20 It indicates the inverter will alarm if the SOC below this value Restart 40 Battery voltage at 40 AC output will resume This page tells generator output voltage frequency power And how much energy is used from generator Power 6000W Today 10 KWH Total 10 KWH Generator V_L1 230V V_L2 230V V_L3 230V P_L1 2KW P_L2 2KW P_L3 2KW There are 3 stages of charging the Battery This is ...

Page 34: ... the load is as follows 1 Solar Panels 2 Grid 3 Batteries until programable discharge is reached Zero Export To Load Hybrid inverter will only provide power to the backup load connected The hybrid inverter will neither provide power to the home load nor sell power to grid The built in CT will detect power flowing back to the grid and will reduce the power of the inverter only to supply the local lo...

Page 35: ...he SOC reaches 40 During 18 00 01 00 when battery SOC is higher than 35 hybrid inverter will discharge the battery until the SOC reaches 35 Time Of Use Time System Work Mode Batt Grid Charge Gen 01 00 05 00 08 00 10 00 15 00 18 00 5 00 8 00 10 00 15 00 18 00 01 00 Power 80 40 40 80 40 35 Work Mode2 For example Solar Sell Solar sell is for Zero export to load or Zero export to CT when this item is ...

Page 36: ...ult values for Australia RegionA B C respectively Default volt watt settings for different regions are shown in the following table Australia A Australia B Australia C New Zealand Voltage 253V 100 253V 100 242V 100 250V 100 260V 20 260V 20 250V 20 260V 20 215V 100 215V 100 224V 100 215V 100 207V 20 207V 20 216V 20 195V 0 Voltage Voltage Voltage Inverter maximum active power output level P of Srated...

Page 37: ...ying 244V 60 supplying 255V 40 supplying 220V 0 230V 0 220V 0 220V 0 Voltage Voltage Voltage Inverter maximum active power output level P of Srated Inverter maximum active power output level P of Srated Inverter maximum active power output level P of Srated Inverter maximum active power output level P of Srated Default volt var settings for different regions are shown in the following table ...

Page 38: ...Battery SOC at which the Smart load will switch on simultaneously and then the Smart load will switch on On Grid always on When click on Grid always on the smart load will switch on when the grid is present Micro Inv Input To use the Generator input port as a micro inverter on grid inverter input AC coupled this feature will also work with Grid Tied inverters Micro Inv Input OFF when the battery S...

Page 39: ...it the inverter will provide the redundant part to ensure that the generator will not overload DRM For AS4777 standard Backup Delay Reserved BMS_Err_Stop When it is active if the battery BMS failed to communicate with inverter the inverter will stop working and report fault Signal island mode Reserved Ex_Meter For CT when using zero export to CT mode the hybrid inverter can select EX_Meter For CT ...

Page 40: ... 0 0 4 5 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00V 0 00A 0 0C 0 0 0 0Ah 0 0V 0 0A 0 0 0 0 00...

Page 41: ...icy cannot and can only legally exclude all liability within a limited scope 39 The 1st priority power of the system is always the PV power then 2nd and 3rd priority power will be the battery bank or grid according to the settings The last power backup will be the Generator if it is available Grid Backup Load On Grid Home Load Battery Solar CT AC cable DC cable Smart Load Mode III With Smart Load ...

Page 42: ...inute and then turn on the DC AC switch 6 Seek help from us if can not go back to normal state AC side over current fault 1 Please check whether the backup load power and common load power are within the range 2 Restart and check whether it is in normal 3 Seek help from us if can not go back to normal state Leakage current fault 1 Check the PV side cable ground connection 2 Restart the system 2 3 ...

Page 43: ...are firmly and correctly connected 3 Seek help from us if can not go back to normal state F29 Parallel CAN Bus fault 1 When in parallel mode check the parallel communication cable connection and hybrid inverter communication address setting 2 During the parallel system startup period inverters will report F29 But when all inverters are in ON status it will disappear automatically 3 If the fault st...

Page 44: ...mmunication between hybrid inverter and battery BMS disconnected when BMS_Err Stop is active 2 if don t want to see this happen you can disable BMS_Err Stop item on the LCD 3 If the fault still exists please contact us for help F62 DRMs0_stop F34 AC Overcurrent fault F63 ARC fault F64 Heat sink high temperaturefailure 1 ARC fault detection is only for US market 2 Check PV module cable connection a...

Page 45: ...e following reasons Damage during transportation of equipment Damage caused by incorrect installation or commissioning Damage caused by failure to comply with operation instructions installation instructions or maintenance instructions Damage caused by attempts to modify alter or repair products Damage caused by incorrect use or operation Damage caused by insufficient ventilation of equipment Damage...

Page 46: ...000 10 9A SUN 5K SG04LP3 AU 120A 120A 6500W 13A 13A 1 1 5000 7 3A 17A 17A 13A 8 7A SUN 6K SG04LP3 AU 150A 150A 7800W 17A 17A 13A 13A 1 1 6000 6000 Rated AC Output and UPS Power W Max Continuous AC Passthrough A 97 60 Efficiency Max Efficiency 97 00 Euro Efficiency 99 MPPT Efficiency 50Hz 400Vac Three phase Three Phase Output Frequency and Voltage Grid Type THD 3 Linear load 1 5 Current Harmonic Distortion...

Page 47: ...egulation IEC62109 1 2 EN61000 6 1 EN61000 6 2 EN61000 6 3 EN61000 6 4 EMC Safety Regulation General Data Protection Degree Operating Temperature Rande Cooling Noise dB Communication with BMS Weight kg Size mm Installation Style Warranty 45 60 45 Derating 45 dB A Smart cooling RS485 CAN 33 6 422W 702H 281D IP65 5 years Wall mounted ...

Page 48: ...000W 550V 160V 800V 200V 650V 160V 26A 13A 2 2 1 10000 26 1A 50A 11 6A 14 5A 17 4A SUN 12K SG04LP3 AU 240A 190A 240A 15600W 13A 13A 17A 17A 34A 17A 34A 17A 26A 13A 8000 12000 8000 12000 Rated AC Output and UPS Power W Max Continuous AC Passthrough A 97 60 Efficiency Max Efficiency 97 00 Euro Efficiency 99 MPPT Efficiency 50 400Vac Three phase Three Phase Output Frequency and Voltage Grid Type THD 3 Linear...

Page 49: ...egulation IEC62109 1 2 EN61000 6 1 EN61000 6 2 EN61000 6 3 EN61000 6 4 EMC Safety Regulation General Data Protection Degree Operating Temperature Rande Cooling Noise dB Communication with BMS Weight kg Size mm Installation Style Warranty 45 60 45 Derating 45 dB A Smart cooling RS485 CAN 33 6 422W 702H 281D IP65 5 years Wall mounted ...

Page 50: ...4 5 6 7 8 METER 485_B Meter 485 Pin METER 485_A COM GND COM GND METER 485_A METER 485_B 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 BMS Port Meter 485 Port 1 2 3 4 5 6 7 8 87 65 43 21 87 65 43 21 Modbus port 1 2 3 4 5 6 7 8 87 65 43 21 1 No 2 3 4 5 6 7 8 485_B 485_B Modbus port 485_A GND_485 GND_485 485_A Definition of RJ45 Port Pin of Modbus port for remotely monitoring 1 2 3 4 5 6 7 8 ...

Page 51: ...12Vdc 8 1 2 3 4 5 6 7 8 9 RX 9 This RS232 port is used to connect the wifi datalogger DRM port 1 2 3 4 5 6 7 8 87 65 43 21 1 No 2 3 4 5 6 7 8 DRM1 5 NetJ4_7 Modbus port DRM2 6 DRM3 7 D GND DRM4 8 REF GEN 0 NetJ4_7 Definition of RJ45 Port Pin for DRM Port 49 ...

Page 52: ... 50 1 Split Core Current Transformer CT dimension mm 2 Seconddary output cable length is 4m 10 Appendix II Lead Outside ...

Page 53: ...Add No 26 30 South Yongjiang Road Beilun 315806 Ningbo China Fax 86 0 574 8622 8852 Tel 86 0 574 8622 8957 E mail service deye com cn Web www deyeinverter com Ver 2 2 2022 03 11 ...

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