DS-CAM-640c & DS-CAM-1100m
TECHNICAL REFERENCE MANUAL
6.7. GigE Vision client does not start, error message when starting
Troubleshoot this using the following steps: Check if the operating system of your computer is 32bit or
64bit.
Copy the 64-bit dlls (otherwise take the ones from the 32bit directories) from
C:\Program Files\OptoMotive\OptoStreamSDK\bin\Win64 and
C:\Program Files\OptoMotive\OptoStreamSDK\GenICam_v2_4\bin\Win64_x64 to
\Windows\system32 (respectively \Windows\SysWOW64)
Then start the OptoStreamViewer from C:\Program Files\OptoMotive\OptoStreamSDK\bin\Win64
6.8. Cameras not working in DewesoftX®
If you followed the step-by-step installation procedure, but still the camera is not working in
DewesoftX®, you can try to copy the used DLLs manually:
Example of Copying the 32-bit DLLs from
C:\Program Files\OptoMotive\OptoStreamSDKbin\Win32
and
C:\Program Files\OptoMotive\OptoStreamSDK\GenICam_v2_4\bin\Win32_i86
to
Dewesoft’s Addons folder.
Then restart DewesoftX®.
DS-CAM-640c & 1100m V22-1
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