Denon PMA-900HNE Owner'S Manual Download Page 90

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Restoring the firmware to the factory defaults

When the unit or the network functions do not work properly, operation may be improved by restoring the firmware to the factory defaults.
Perform this operation if it does not work after attempting “General” - “Reset” of the settings menu. (

p. 66)

After the firmware is restored, various settings are reset to the default settings. Configure the settings and update the firmware again.

SOURCE DIRECT

Unplug the power cord from the power outlet.

Plug in the power cord while holding down SOURCE

DIRECT.

When “Factory Restore” appears on the display,

release the buttons.

When the firmware restore is complete, “Restore Completed”

appears on the display for about 5 seconds, and the unit

automatically restarts.

This operation takes time because it requires reconnecting to the network,

restoring and updating the firmware.

If this operation does not improve the problem, contact our customer service

center.

NOTE

Do not turn off the power until the firmware restore is complete.

Summary of Contents for PMA-900HNE

Page 1: ...PMA 900HNE INTEGRATED NETWORK AMPLIFIER Owner s Manual Contents Connections Playback Settings Tips Appendix 1 Front panel Rear panel Remote control unit Index ...

Page 2: ...ecting the subwoofer 20 Speaker connection 21 Bi wiring connection 22 Connecting a playback device 23 Connecting a recording device 24 Connecting to a device with digital audio connectors 25 Connecting a USB flash drive to the USB port 27 Connecting to a home network LAN 28 Wired LAN 28 Wireless LAN 29 Connecting the power cord 30 Contents Connections Playback Settings Tips Appendix 2 Front panel ...

Page 3: ...luetooth device 37 Pairing with other Bluetooth devices 38 Reconnecting to this unit from a Bluetooth device 38 Playing digital input 39 Getting the HEOS App 41 Setting up the HEOS App for the first time with a HEOS built in device 42 Adding the registration of HEOS built in devices in the HEOS App 43 HEOS Account 44 Playing from streaming music services 45 Listening to the same music in multiple ...

Page 4: ...with this unit 58 Convenience functions 59 Adjusting the tone and balance 59 Playback in source direct mode 59 Switching the display s brightness 60 Using the sleep timer 60 Recording 61 Settings Menu map 62 Menu operation 63 Audio 64 Volume Limit 64 TV 65 TV Input 65 Auto Play 65 General 66 Auto Standby 66 Reset 66 Network 67 Network USB A 67 Wi Fi 67 Bluetooth 67 Network Control 68 Sharing and c...

Page 5: ...c server 86 Various online services cannot be played 87 Cannot connect to a wireless LAN network 87 Audio from digital devices cannot be played back Coaxial Optical 88 The input source switches to Optical 1 2 3 or Coaxial 88 Update upgrade error messages 89 Restoring the firmware to the factory defaults 90 Appendix Playing back a USB flash drives 91 D A converter 92 Playing back a Bluetooth device...

Page 6: ...re reference Accessories Check that the following parts are supplied with the product Quick Start Guide Safety Instructions Power cord Remote control unit RC 1246 2 R03 AAA batteries Warranty for North America model only Notes on radio External antennas for Bluetooth wireless connectivity Contents Connections Playback Settings Tips Appendix 6 Front panel Rear panel Remote control unit Index ...

Page 7: ...e 0 Do not use two different types of batteries 0 Remove the batteries from the remote control unit if it will not be in use for long periods 0 If the battery fluid should leak carefully wipe the fluid off the inside of the battery compartment and insert new batteries Operating range of the remote control unit Point the remote control unit at the remote sensor when operating it 30 Approx 23 ft 7 m...

Page 8: ... names and functions Front panel Q4 Q5 Q3 Q2 Q6 r e q w Q1 t y u i o Q0 For details see the next page Contents Connections Playback Settings Tips Appendix 8 Front panel Rear panel Remote control unit Index ...

Page 9: ...ator This is lit as follows according to the speaker output setting 0 SPEAKERS A Green 0 SPEAKERS B Green 0 SPEAKERS A B Green 0 Speaker output off Off F SOURCE DIRECT button This turns source direct mode on off v p 59 G SOURCE DIRECT indicator This is lit as follows according to the source direct status 0 Source direct mode on Green 0 Source direct mode off Off H MC MM button Switch between MM or...

Page 10: ...sively when using headphones M BASS control knob This setting adjusts the volume level for the bass v p 59 N TREBLE control knob This setting adjusts the volume level for the treble v p 59 O BALANCE control knob This adjusts the balance of the volume output from the left and right speakers v p 59 P INPUT SELECTOR knob This switches input sources v p 33 0 c d and e can be adjusted when 7 is off Sou...

Page 11: ...Rear panel i u o Q0 r t y w e q q For details see the next page Contents Connections Playback Settings Tips Appendix 11 Front panel Rear panel Remote control unit Index ...

Page 12: ...rn clockwise until the antennas is fully connected C Rotate the antenna upwards for best reception q w e B DIGITAL AUDIO IN connectors Used to connect devices equipped with digital audio output connectors v p 25 C USB port T This is used to connect USB storages such as USB flash drives v p 27 D NETWORK connector Used to connect to a LAN cable when connecting to a wired LAN network v p 28 E Speaker...

Page 13: ...s equipped with analog audio output connectors 0 Connecting a playback device v p 23 0 Connecting a recording device v p 24 I AUDIO OUT connectors Used to connect the input connector of a recorder v p 24 J PRE OUT connector Used to connect a subwoofer with a built in amplifier v p 20 Contents Connections Playback Settings Tips Appendix 13 Front panel Rear panel Remote control unit Index ...

Page 14: ...ons These perform playback related operations 0 Play Pause button 1 3 Press this button to pause during playback If pressed while paused or stopped resumes playback from the last track played 0 Forward skip button 9 Press this button during playback to play the next track 0 Reverse skip button 8 Press this button during playback to restart the current track or play the previous track 0 Stop button...

Page 15: ...selection H Cursor buttons uio p These select items I BACK button Returns to the previous item J Power operation button AMP POWER X This turns the power on off standby v p 32 K Remote mode select button REMOTE MODE AMP Switches the remote control operating mode to this unit L VOLUME buttons df These adjust the volume level v p 34 Contents Connections Playback Settings Tips Appendix 15 Front panel ...

Page 16: ...N MUTE button This mutes the output audio v p 34 O SETUP button The setting menu is displayed on the display v p 63 P SLEEP button This sets the sleep timer v p 60 Q DIMMER button Adjust the display brightness of this unit v p 60 Contents Connections Playback Settings Tips Appendix 16 Front panel Rear panel Remote control unit Index ...

Page 17: ...emote mode select button REMOTE MODE CD C System buttons D SOURCE button E PURE DIRECT button F PROGRAM button G ENTER button H Cursor buttons uio p I BACK button J Number buttons 0 9 10 K RANDOM button L REPEAT button M Information button INFO N OPTION button O CLEAR button P DIMMER button 0 The remote control may not operate some products Contents Connections Playback Settings Tips Appendix 17 F...

Page 18: ...NOTE 0 Do not plug in the power cord until all connections have been completed 0 Do not bundle power cords with connection cables Doing so can result in humming or noise o Cables used for connections Provide necessary cables according to the devices you want to connect Speaker cable Subwoofer cable Optical cable Coaxial digital cable Audio cable R L R L LAN cable Contents Connections Playback Sett...

Page 19: ... Standard connection 2 one set 4 16 Ω ohms SPEAKER SYSTEMS B 2 one set 4 16 Ω ohms SPEAKER SYSTEMS A and B 4 two sets 8 16 Ω ohms SPEAKER SYSTEMS A and B Bi wiring connection 2 one set 4 16 Ω ohms Connecting the speaker cables Carefully check the left L and right R channels and red and black polarities on the speakers being connected to this unit and be sure to connect the channels and polarities ...

Page 20: ...e a subwoofer cable to connect the subwoofer Subwoofer 0 The subwoofer volume is linked to the Speaker A volume 0 When the speaker for audio output is set to Speakers B this unit does not output to the subwoofer v p 33 Contents Connections Playback Settings Tips Appendix 20 Front panel Rear panel Remote control unit Index ...

Page 21: ...R SYSTEMS A and B terminals When only one set of speakers is to be connected use either the SPEAKER SYSTEMS A or B terminals w q w q R L w q w q R L SPEAKER SYSTEMS A SPEAKER SYSTEMS B 0 You can use the SPEAKERS button on this unit to set which speaker terminals are to be used to output audio Set according to the speakers connected to this unit v p 33 Contents Connections Playback Settings Tips Ap...

Page 22: ... terminals to SPEAKER SYSTEMS A or B the low range terminals to SPEAKER SYSTEMS B or A w q w q HIGH LOW w q w HIGH LOW q Speaker R Speaker L Remove shorting bar Remove shorting bar Remove shorting bar Remove shorting bar 0 When using bi wiring connections press the SPEAKER button on this unit and set the speaker terminals for audio output to Speakers A B v p 33 Contents Connections Playback Settin...

Page 23: ... a lot of noise the noise can be reduced Note that depending on the turntable connecting the ground line may have the reverse effect of increasing noise In this case it is not necessary to connect the ground line 0 The PHONO input terminals are equipped with a short pinplug Remove this plug to connect a record player Store the removed short pin plug in a safe place so as not to lose it GND AUDIO O...

Page 24: ...IO IN Recording device NOTE 0 Never insert the short circuiting pin plug into the analog audio output connectors AUDIO OUT RECORDER Doing so could result in damage Contents Connections Playback Settings Tips Appendix 24 Front panel Rear panel Remote control unit Index ...

Page 25: ...nput digital audio signals to this unit and convert the signals for playback using the D A converter of this unit v p 39 or OPTICAL OUT COAXIAL OUT TV Satellite receiver etc Contents Connections Playback Settings Tips Appendix 25 Front panel Rear panel Remote control unit Index ...

Page 26: ...quency of 32 kHz 44 1 kHz 48 kHz 88 2 kHz 96 kHz 176 4 kHz or 192 kHz can be input into this unit 0 Do not input non PCM signals such as Dolby Digital DTS and AAC This causes noise and could damage the speakers o Specifications of supported audio formats See D A converter v p 92 Contents Connections Playback Settings Tips Appendix 26 Front panel Rear panel Remote control unit Index ...

Page 27: ...isk drive HDD which came with an AC adapter use that device s supplied AC adapter NOTE 0 USB flash drives will not work via a USB hub 0 It is not possible to use this unit by connecting the unit s USB port to a PC via a USB cable 0 Do not use an extension cable when connecting a USB flash drive This may cause radio interference with other devices Contents Connections Playback Settings Tips Appendi...

Page 28: ...ation with the HEOS wireless multi room sound system 0 Firmware Update For connections to the Internet contact an ISP Internet Service Provider or a computer shop 0 When is displayed on the display of this unit this unit is not connected to a network Wired LAN To make connections via wired LAN use a LAN cable to connect the router to this unit as shown in the figure below Internet Modem PC NAS Net...

Page 29: ...with a speed of 100 Mbps or greater 0 Only use a shielded STP or ScTP LAN cable readily available at electronics stores CAT 5 or greater recommended 0 The normal shielded type LAN cable is recommended If a flat type cable or unshielded type cable is used other devices could be affected by noise NOTE 0 The types of routers that can be used depend on the ISP Contact your ISP or a computer shop for d...

Page 30: ...pleting all the connections insert the power plug into the power outlet To household power outlet AC 120 V 60 Hz Power cord supplied Contents Connections Playback Settings Tips Appendix 30 Front panel Rear panel Remote control unit Index ...

Page 31: ...stored on your mobile 52 Playing back files stored on PC or NAS 53 Playing music from a USB flash drive 53 AirPlay function 55 Spotify Connect function 58 Playback a device Playing CDs 35 Listening to music on a Bluetooth device 36 Playing digital input 39 Convenience functions Adjusting the tone and balance 59 Playback in source direct mode 59 Switching the display s brightness 60 Using the sleep...

Page 32: ...andby mode Switching the power to standby 1 Press AMP POWER X The unit switches to standby mode 0 You can also switch the power to standby by pressing X on the main unit NOTE 0 Power continues to be supplied to some of the circuitry even when the power is in the standby mode When leaving home for long periods of time or when going on vacation unplug the power cord from the power outlet Contents Co...

Page 33: ... select the input source 0 You can also select the input source by turning INPUT SELECTOR on the main unit 0 If you press the NETWORK button the input source is switched to the one that was previously played on the network If you cannot access the input source that was previously played from on the network open HEOS Music on the display 0 To play from a stream or USB flash drive using the network ...

Page 34: ... also adjust the volume by turning VOLUME on the main unit Turning off the sound temporarily Muting 1 Press Mute is displayed on the display 0 To cancel mute either adjust the sound volume or press again Contents Connections Playback Settings Tips Appendix 34 Front panel Rear panel Remote control unit Index ...

Page 35: ...ack device v p 23 2 Press AMP POWER X to turn the power on 3 Press the input source select button CD to switch the input source to CD CD is displayed on the display 4 Playback the CD 5 Use VOLUME df to adjust the volume Contents Connections Playback Settings Tips Appendix 35 Front panel Rear panel Remote control unit Index ...

Page 36: ...an be enjoyed on this unit by pairing and connecting this unit with the Bluetooth device Communication is possible up to a range of about 98 4 ft 30 m NOTE 0 To play back music from a Bluetooth device the Bluetooth device needs to support the A2DP profile Contents Connections Playback Settings Tips Appendix 36 Front panel Rear panel Remote control unit Index ...

Page 37: ...the unit 3 Activate the Bluetooth settings on your Bluetooth device 4 Select this unit when its name appears in the list of devices displayed on the screen of the Bluetooth device Connect to the Bluetooth device while Bluetoorh Pairing is being displayed on the display of the unit Perform the connection with the Bluetooth device close to the unit about 3 3 ft 1 m 5 Play music using any app on your...

Page 38: ...vice Reconnecting to this unit from a Bluetooth device After pairing is completed the Bluetooth device can be connected without performing any operations on this unit This operation also needs to be performed when switching the Bluetooth device for playback 1 If a Bluetooth device is currently connected deactivate the Bluetooth setting of that device to disconnect it 2 Activate the Bluetooth setti...

Page 39: ...XIAL or OPTICAL to switch the input source to COAXIAL or OPTICAL 3 Play the component connected to this unit 0 If the sampling frequency cannot be detected Unlocked will be displayed 0 Unsupported is displayed when audio signals that are not supported by this unit are input Contents Connections Playback Settings Tips Appendix 39 Front panel Rear panel Remote control unit Index ...

Page 40: ...rce switches to COAXIAL or OPTICAL v p 65 NOTE 0 Do not input non PCM signals such as Dolby Digital DTS and AAC This causes noise and could damage the speakers o Specifications of supported audio formats See D A converter v p 92 Contents Connections Playback Settings Tips Appendix 40 Front panel Rear panel Remote control unit Index ...

Page 41: ... several options to choose from Download the HEOS App for iOS or Android by searching App Store Google Play store or Amazon Appstore for HEOS 0 Specifications of the HEOS App may be changed without prior notice for improvement purposes Contents Connections Playback Settings Tips Appendix 41 Front panel Rear panel Remote control unit Index ...

Page 42: ...ly to connect this unit to your network or router 1 Make sure your mobile device is connected to your wireless network the network you want to connect to this device You can check this in the Settings Wi Fi menu of your iOS or Android device 0 Activate the Bluetooth setting on your mobile device 0 If your wireless network is secure make sure you know the password to join your network 2 Launch the ...

Page 43: ...k using an Ethernet cable and the HEOS built in device will appear on your HEOS App as a new room in the Rooms screen For information about wired LAN connections refer to Connecting to a home network LAN v p 28 At your convenience you can assign a name to the HEOS built in device to indicate which room you have it placed in o Adding wireless HEOS built in devices You can add additional wireless HE...

Page 44: ...ny device and you will have access to all of your associated music services play history and custom playlists even if you are at a friend s house listening to music on their HEOS system o Signing up for a HEOS Account You will be instructed to signup for a HEOS Account the first time you try to access any music service from the main Music menu of the HEOS App Follow the instructions in the HEOS Ap...

Page 45: ...y be available at time of purchase Some services may be added or discontinued from time to time based on decisions of the music service providers or others o Selecting a room device 1 Tap the Rooms tab Select Denon PMA 900HNE if there are multiple HEOS devices 0 Tap the Pencil icon at the top right to switch edit mode You can change the displayed name Drag one room into another to group them Song ...

Page 46: ...rces 1 Tap the Music tab and select a music source 0 All music services displayed may not be available in your location Music Rooms Now Playing Music Contents Connections Playback Settings Tips Appendix 46 Front panel Rear panel Remote control unit Index ...

Page 47: ...ueue Adds the item to the end of the queue 0 When you select a radio station the following items are displayed Play Now Plays the selected item immediately Add to HEOS Favorites Adds to HEOS Favorites 0 Set Network Control of the settings menu to On so that when you are playing back from the HEOS App while this device is in standby this device turns on automatically Network Control v p 68 1 Track ...

Page 48: ... hold your finger on room that is not playing music 2 Drag it into the room that is playing music and lift your finger 3 The two rooms will be grouped together into a single device group and both rooms will be playing the same music in perfect sync Drag one room into another to group them Song Name 1 Dining Rooms Drag one room into another to group them Song Name 1 Dining Rooms Rooms Now Playing M...

Page 49: ...before grouping Rooms Song Name 4 Kitchen Drag one room into another to group them Song Name 1 Dining Rooms Song Name 3 Bedroom Living Song Name 2 Kitchen Rooms Now Playing Music Rooms Now Playing Music Song Name 3 Bedroom Song Name 2 Living Song Name 1 Dining Drag one room into another to group them Living 2 1 Contents Connections Playback Settings Tips Appendix 49 Front panel Rear panel Remote c...

Page 50: ...egin playing the same music in perfect sync Drag one room into another to group them Rooms Bedroom Kitchen Living Dining Drag a room out of this group to ungroup it Song Name 1 Dining Living Drag one room into another to group them Song Name 2 Living Rooms Song Name 3 Kitchen Song Name 4 Bedroom Rooms Now Playing Music Rooms Now Playing Music Song Name 1 Dining 1 2 3 Contents Connections Playback ...

Page 51: ...f your rooms will be ungrouped Rooms Drag one room into another to group them Rooms Bedroom Kitchen Living Dining Drag a room out of this group to ungroup it Song Name 1 Dining Rooms Now Playing Music Rooms Now Playing Music Song Name 3 Kitchen Song Name 4 Bedroom Song Name 2 Living Song Name 1 Dining Drag one room into another to group them 1 2 3 Contents Connections Playback Settings Tips Append...

Page 52: ...ss all of your My Favorites TuneIn stations 0 For the types and specifications of audio formats that can be played back on this unit see Playing back Internet Radio v p 95 0 Press the INTERNET RADIO button on the remote control to resume playback of the previously played TuneIn radio station NOTE 0 The radio station database service may be suspended or be otherwise unavailable without notice Playi...

Page 53: ...ts that can be played back on this unit see Playing back files stored on a PC and NAS v p 94 Playing music from a USB flash drive Perform this operation on the HEOS App Download the HEOS App in advance to your iOS or Android device v p 41 1 Insert a FAT32 or NTFS formatted USB flash drive into the USB port on the rear panel of this unit 2 Select USB Music from the Music tab 3 Select the name of th...

Page 54: ...see Playing back a USB flash drives v p 91 NOTE 0 Note that Denon will accept no responsibility whatsoever for any problems arising with the data on a USB memory device when using this unit in conjunction with the USB memory device 0 When a USB flash drive is connected to this unit the unit loads all of the files on the USB flash drive Loading may take a while if the USB flash drive contains a lar...

Page 55: ...e OS and software versions NOTE 0 In playback using the AirPlay function the sound is output at the iPhone iPod touch iPad or iTunes volume setting level You should turn down the iPhone iPod touch iPad or iTunes volume prior to playback and then adjust it to a suitable level This device supports AirPlay 2 Sync multiple AirPlay 2 compatible devices speakers for simultaneous playback 0 This unit sup...

Page 56: ... or iPad screen 3 Tap the AirPlay icon and select this unit AirPlay AirPlay Drop AirDrop ryone ryone Example iOS 10 Example iOS 12 Playing iTunes music with this unit 1 Install iTunes 10 or later on a Mac or Windows PC that is connected to the same network as this unit 2 Start iTunes and click the AirPlay icon to select this unit Example iTunes 3 Choose a song and click play in iTunes The music wi...

Page 57: ...ad screen 2 Tap the AirPlay icon Displays a list of devices speakers that can be played back on the same network 0 A circle is displayed to the right of AirPlay 2 compatible devices Speakers Denon xxxxxxxx iPhone 3 Tap the devices speakers you want to use 0 Multiple AirPlay 2 compatible devices can be selected 0 Volume can be adjusted for each device individually or for all synced devices simultan...

Page 58: ...o to www spotify com connect to learn how The Spotify software is subject to third party licenses found here www spotify com connect third party licenses Spotify server Control This unit Spotify App Audio streaming control Playing Spotify music with this unit Download the Spotify App onto your iOS or Android device beforehand 1 Connect the Wi Fi settings of the iOS or Android device in the same ne...

Page 59: ... TREBLE and BALANCE on the main unit to adjust the tone and balance Playback in source direct mode The signal does not pass through the tone adjustment circuitry BASS TREBLE and BALANCE resulting in playback of a higher sound quality 1 Press SOURCE DIRECT and set it to SOURCE DIRECT ON Contents Connections Playback Settings Tips Appendix 59 Front panel Rear panel Remote control unit Index ...

Page 60: ...r You can have the power automatically switched to standby once a set time has elapsed This is convenient for listening while going to sleep 1 Press SLEEP during playback and select the setting time 0 The sleep timer can be set to up to 90 minutes in steps of 10 minutes 0 After about 5 seconds the setting is entered and the display returns to as it was before o To cancel the sleep timer 1 Press SL...

Page 61: ...l connected to this unit 1 Press AMP POWER X to turn on 2 Press the input source select button to switch to the input source from which you want to record The selected input source is displayed on the display 3 Recording starts 0 For information on operations see the owner s manual of the recording device Contents Connections Playback Settings Tips Appendix 61 Front panel Rear panel Remote control...

Page 62: ...fied in TV Input is input and playback is performed 65 General Auto Standby Sets the unit power to standby when the unit is not in use 66 Reset Various settings are reset to the factory default values 66 Network Network USB A The network and USB memory playback USB A functions can be stopped to prevent noise that affects the sound quality 67 Wi Fi The Wi Fi function can be stopped to prevent noise...

Page 63: ...hen press ENTER 3 Use ui to change to desired setting 4 Press ENTER to enter the setting 0 To return to the previous item press BACK 0 Exiting the Menu press SETUP while the menu is displayed The display returns to the normal display Contents Connections Playback Settings Tips Appendix 63 Front panel Rear panel Remote control unit Index ...

Page 64: ...t Make a setting for maximum volume The volume cannot be increased above this setting Off Default Do not set a maximum volume 100 95 90 85 80 Contents Connections Playback Settings Tips Appendix 64 Front panel Rear panel Remote control unit Index ...

Page 65: ...s unit the unit automatically switches to the input source set in TV Input and the Auto Play function for playing TV audio on this unit is set On Default Enables the Auto Play function Off Disables the Auto Play function 0 The Auto Play function does not work when TV Input is set to None Set TV Input in advance 0 Depending on your TV the Auto Play function may not work Contents Connections Playbac...

Page 66: ...it goes into standby after 15 minutes 30min The unit goes into standby after 30 minutes 60min The unit goes into standby after 60 minutes 90min The unit goes into standby after 90 minutes Reset Perform this procedure if the display is abnormal or if operations cannot be performed Restores the contents of each setting to the factory settings Make settings again Cancel Unit is not initialized OK Uni...

Page 67: ...A setting this device will reboot Wi Fi The Wi Fi function can be stopped to prevent noise that affects the sound quality Using a wired LAN to connect this unit to the network enables playback with a high sound quality On Default Enables the Wi Fi function Off Disables the Wi Fi function Bluetooth Stopping Bluetooth function reduces a source of noise that affects sound quality enabling higher soun...

Page 68: ... a network compatible controller Off Suspend network function during standby 0 When using the HEOS App use with the Network Control setting set to On NOTE 0 When Network Control is set to On the unit consumes more standby power Contents Connections Playback Settings Tips Appendix 68 Front panel Rear panel Remote control unit Index ...

Page 69: ...tom of the Wi Fi setup screen for iOS devices select Denon PMA 900HNE from SET UP NEW AIRPLAY SPEAKER 0 Make sure the iOS device is connected to the wireless LAN Wi Fi router 4 Select a network to connect this device and press Next 5 Follow the on screen instructions to complete the connection When connected Connected is shown on the display NOTE 0 The firmware version of your iOS device must supp...

Page 70: ...Setup is trademarks of Wi Fi Alliance 1 Press the WPS button on your router 2 Within 2 minutes press and hold the CONNECT button on the remote control for 5 seconds WPS Connecting is shown on the display and the connection is started 0 When connected WPS Connected is shown on the display Contents Connections Playback Settings Tips Appendix 70 Front panel Rear panel Remote control unit Index ...

Page 71: ... remote control unit 77 Display on this unit shows nothing 77 No sound comes out 78 Sound is interrupted or noise occurs 79 Desired sound does not come out 81 AirPlay cannot be played back 82 USB flash drives cannot be played back 83 Bluetooth cannot be played back 84 The Internet radio cannot be played back 85 Music files on PC or NAS cannot be played back Music server 86 Various online services ...

Page 72: ...nt to play TV audio at higher quality 0 Connect a line between the digital audio output connectors of the TV and the digital audio input connectors of this unit COAXIAL or OPTICAL 1 2 3 and switch the input source to the connectors where the line was connected COAXIAL or OPTICAL 1 2 3 v p 25 0 Only 2 channel linear PCM can be input as the digital audio signal to this unit I want to adjust the tone...

Page 73: ...ons through AirPlay or HEOS App v p 68 I want the volume not to become too loud by mistake 0 Set the volume upper limit for Volume Limit in the menu beforehand This prevents children or others from increasing the volume too much by mistake v p 64 I want to operate a Denon CD player with this unit s remote control 0 Denon CD players can be operated with this unit s remote control Refer to the instr...

Page 74: ...he X button on the unit until Restart appears in the display or remove and re insert the power cord of the unit If this unit does not operate properly check the corresponding symptoms in this section If the symptoms do not match any of those described here consult your dealer as it could be due to a fault in this unit In this case disconnect the power immediately and contact the store where you pu...

Page 75: ... the menu to Off v p 66 The power turns off and the protection circuit indicator shows one long blink and two short blinks in red 0 Stop playback on the playback device and then turn the power off and on again 0 If the problem is not solved by turning the power off and on again this unit s amplifier circuit has failed Unplug the power cord and contact our customer service center The power turns of...

Page 76: ... speaker connections The protection circuit may have been activated because speaker cable core wires came in contact with each other or a core wire was disconnected from the connector and came in contact with the rear panel of this unit After unplugging the power cord take corrective action such as firmly re twisting the core wire or taking care of the connector and then reconnect the wire v p 19 ...

Page 77: ...the set to a place in which the remote control sensor will not be exposed to strong light 0 When using a 3D video device the remote control unit of this unit may not function due to effects of infrared communications between units such as TV and glasses for 3D viewing In this case adjust the direction of units with the 3D communications function and their distance to ensure they do not affect oper...

Page 78: ...ted v p 33 0 Adjust the volume v p 34 0 Cancel the mute mode v p 34 0 Check that the correct input source is selected when audio is being input to this unit from an external device v p 33 0 Check the digital audio output setting on the connected device The initial settings may be off depending on the device 0 Make sure that the settings for the speakers that output audio are appropriate v p 33 0 D...

Page 79: ...e controllers and other wireless LAN devices Using such devices at the same time as this unit may cause sound to cut out due to electronic interference Sound cut out can be improved using the following methods v p 28 Install devices that cause interference away from this unit Turn off the power supply to devices that cause interference Change the settings of the router channel to which this unit i...

Page 80: ...playback sound Install the turntable in a location as far away as possible from the TV or other AV devices When playing a record a humming noise comes out of the speakers when the volume is high Howling phenomenon 0 Install the turntable and speakers as far from each other as possible v p 23 0 The vibrations from the speakers are being transmitted to the player through the floor Use cushions etc t...

Page 81: ...ubwoofer 0 Check the subwoofer connections v p 20 0 Turn on the subwoofer s power The settings of the BASS TREBLE and BALANCE knobs are not applied 0 Press the SOURCE DIRECT button to turn off source direct mode v p 59 The left and right of stereo sound is reversed 0 Check whether the left and right speakers are connected to the correct speaker terminals v p 21 Contents Connections Playback Settin...

Page 82: ...0 The AirPlay playback is not performed or this unit is not selected Click the AirPlay icon on the iTunes iPhone iPod touch iPad screen and select this unit v p 56 Audio is interrupted during the AirPlay playback on iPhone iPod touch iPad 0 Quit the application running in the background of the iPhone iPod touch iPad and then play using AirPlay 0 Some external factors may be affecting the wireless ...

Page 83: ... not displayed 0 Files of a type not supported by this unit are not displayed v p 91 0 This unit is able to display files in a maximum of eight folder layers A maximum of 5000 files folders can also be displayed for each layer Modify the folder structure of the USB flash drive 0 When multiple partitions exist on the USB flash drive only files on the first partition are displayed iOS and Android de...

Page 84: ...ain and then try again 0 Set Bluetooth in the menu to On The Bluetooth function does not work when Bluetooth is Off v p 67 0 Set Network USB A in the menu to On The Bluetooth function does not work when Network USB A is Off v p 67 The sound is cut off 0 Bring the Bluetooth device near to this unit 0 Remove obstructions between the Bluetooth device and this unit 0 To prevent electromagnetic interfe...

Page 85: ...on is enabled on the router Check the firewall setting 0 Check the power of the router is on 0 Some radio stations broadcast silently during some time period In this case no audio is output Wait for a while and select the same radio station or select another radio station v p 52 0 The selected radio station is not in service Select a radio station in service You cannot connect to a radio station t...

Page 86: ... 0 The computer s or router s firewall is activated Check the computer s or router s firewall settings 0 Computer s power is not turned on Turn on the power 0 Server is not running Launch the server The HEOS App does not show the files in the computer or NAS 0 Files of a type not supported by this unit are not displayed v p 94 Music stored on a NAS cannot be played 0 If you use a NAS in conformity...

Page 87: ...way from channels that are being used by other networks 0 This unit is not compatible with WEP TSN Cannot connect to a WPS Router 0 Check that the WPS mode of the router is operating 0 After you press the WPS button on the router within two minutes long press the CONNECT button on the remote control for five seconds or long v p 70 0 A router settings that are compatible with WPS 2 0 standards are ...

Page 88: ...udio signals that are not supported by this unit are input Check the audio output signal format from your digital device v p 39 The input source switches to Optical 1 2 3 or Coaxial The input source automatically switches to Optical 1 2 3 or Coaxial when the TV connected to this unit is turned on 0 Set Off to Auto Play v p 65 Contents Connections Playback Settings Tips Appendix 88 Front panel Rear...

Page 89: ...and try the update again Upgrade failed Please check your network then try again The download of the firmware failed Check your network environment and try the upgrade again Please check your network unplug and reconnect the power cord and try again The update failed Press and hold the X on the main unit for more than 5 seconds or remove and re insert the power cord The update restarts automatical...

Page 90: ...rd from the power outlet 2 Plug in the power cord while holding down SOURCE DIRECT 3 When Factory Restore appears on the display release the buttons When the firmware restore is complete Restore Completed appears on the display for about 5 seconds and the unit automatically restarts 0 This operation takes time because it requires reconnecting to the network restoring and updating the firmware 0 If...

Page 91: ...ACz1 32 44 1 48 kHz 48 320 kbps aac m4a FLAC 44 1 48 88 2 96 176 4 192 kHz flac Apple Losslessz2 44 1 48 88 2 96 176 4 192 kHz m4a DSD 2 8 5 6 MHz dsf dff z1 Only files that are not protected by copyright can be played on this unit Content downloaded from pay sites on the Internet are copyright protected Also files encoded in WMA format when ripped from a CD etc on a computer may be copyright prot...

Page 92: ...r of filesz2 5000 z1 The limited number includes the root folder z2 The allowable number of files may differ according to the USB flash drive capacity and the file size D A converter o Specifications of supported audio formats n Coaxial Optical Sampling frequency Bit length Linear PCM 2 channel 32 44 1 48 88 2 96 176 4 192 kHz 16 24 bits Contents Connections Playback Settings Tips Appendix 92 Fron...

Page 93: ...nnected the Bluetooth device can be operated from this unit o About Bluetooth communications Radio waves broadcast from this unit may interfere with the operation of medical devices Make sure you turn off the power of this unit and Bluetooth device in the following locations as radio wave interference may cause malfunctions 0 Hospitals trains aircraft petrol kiosks and places where flammable gases...

Page 94: ...ts o Specifications of supported files Sampling frequency Bit rate Extension WMAz1 32 44 1 48 kHz 48 192 kbps wma MP3 32 44 1 48 kHz 32 320 kbps mp3 WAV 32 44 1 48 88 2 96 176 4 192 kHz wav MPEG 4 AACz1 32 44 1 48 kHz 48 320 kbps aac m4a FLAC 44 1 48 88 2 96 176 4 192 kHz flac Apple Losslessz2 44 1 48 88 2 96 176 4 192 kHz m4a DSD 2 8 5 6 MHz dsf dff z1 Only files that are not protected by copyrig...

Page 95: ...44 1 48 kHz 48 192 kbps wma MP3 32 44 1 48 kHz 32 320 kbps mp3 MPEG 4 AAC 32 44 1 48 kHz 48 320 kbps aac m4a Last function memory This function stores the settings which were made before going into the standby mode Contents Connections Playback Settings Tips Appendix 95 Front panel Rear panel Remote control unit Index ...

Page 96: ... is as shown below Copyright C 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 Josh Coalson Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 0 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 0 Redistributions in binary form must rep...

Page 97: ... Layer 3 This is an internationally standardized audio data compression scheme using the MPEG 1 video compression standard It compresses the data volume to about one eleventh its original size while maintaining sound quality equivalent to a music CD MPEG Moving Picture Experts Group MPEG 2 MPEG 4 These are the names for digital compression format standards used for the encoding of video and audio ...

Page 98: ...le device via the network WEP Key network key This is key information used for encrypting data when conducting data transfer On this unit the same WEP key is used for data encryption and decryption so the same WEP key must be set on both devices in order for communications to be established between them Wi Fi Wi Fi Certification assures tested and proven interoperability by the Wi Fi Alliance a gr...

Page 99: ...lity to the source becomes possible as input audio signals are output by bypassing the audio quality control circuits BASS TREBLE BALANCE Pairing Pairing registration is an operation that is required in order to connect a Bluetooth device to this unit using Bluetooth When paired the devices authenticate each other and can connect without mistaken connections occurring When using Bluetooth connecti...

Page 100: ...ormance standards The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG Inc and any use of such marks by D M Holdings Inc is under license Other trademarks and trade names are those of their respective owners The Wi Fi CERTIFIED logo is a registered trademark of the Wi Fi Alliance Wi Fi Certification provides assurance that the device has passed the interoperabilit...

Page 101: ...s Speaker A B 8 16 Ω ohms Suited for headphones stereo headphones o Pre amplifier section Input sensitivity impedance PHONO MM 2 5 mV 47 kΩ kohms PHONO MC 220 μV 100 Ω ohms CD NETWORK AUX RECORDER 106 mV 17 kΩ kohms SOURCE DIRECT OFF 106 mV 17 kΩ kohms SOURCE DIRECT ON RIAA deviation PHONO 20 Hz 20 kHz 1 0 dB Maximum Input PHONO MM 120 mV 1 kHz PHONO MC 10 mV 1 kHz Contents Connections Playback Se...

Page 102: ...ER 105 dB input terminals short circuited Frequency response 5 Hz 100 kHz 0 3 dB Tone control BASS 100 Hz 8 dB TREBLE 10 kHz 8 dB 0 Digital input signal format Format Digital audio interface Linear PCM Coaxial input 0 5 Vp p 75 Ω ohms Optical input More than 27 dBm Optical wavelength 660 nm Contents Connections Playback Settings Tips Appendix 102 Front panel Rear panel Remote control unit Index ...

Page 103: ...rity WEP 64 bit WEP 128 bit WPA WPA2 PSK AES WPA WPA2 PSK TKIP Used frequency range 2 4 GHz 5 GHz z1 The Wi Fi CERTIFIED Logo and the Wi Fi CERTIFIED On Product Logo are registered trademarks of the Wi Fi Alliance Contents Connections Playback Settings Tips Appendix 103 Front panel Rear panel Remote control unit Index ...

Page 104: ...Audio Distribution Profile 1 2 AVRCP Audio Video Remote Control Profile 1 5 Corresponding codec SBC Transmission range A2DP 20 Hz 20 000 Hz z2 The actual communication range varies depending on the influence of such factors as obstructions between devices electromagnetic waves from microwave ovens static electricity cordless phones reception sensitivity antenna performance operating system applica...

Page 105: ...on 200 W Power consumption in standby mode 0 2 W Power consumption in Network Control On mode 2 W 0 For purposes of improvement specifications and design are subject to change without notice Contents Connections Playback Settings Tips Appendix 105 Front panel Rear panel Remote control unit Index ...

Page 106: ...8 45 13 5 344 2 4 60 1 8 45 4 4 112 5 2 131 12 6 320 8 4 213 2 2 57 2 50 1 3 34 14 7 375 0 8 21 0 8 19 o Weight 18 lbs 5 oz 8 3 kg Contents Connections Playback Settings Tips Appendix 106 Front panel Rear panel Remote control unit Index ...

Page 107: ... v F Front panel 8 v H HEOS Account 44 HEOS Favorites 47 v I Input source 33 Internet Radio 52 v M Menu map 62 v N NAS 53 94 Network settings 67 v P Pairing 36 PC 28 53 94 v Q Queue 47 Contents Connections Playback Settings Tips Appendix 107 Front panel Rear panel Remote control unit Index ...

Page 108: ... Sleep timer 60 Spotify 58 v T Tips 72 Troubleshooting 74 v U USB flash drive 27 53 v W Wi Fi settings 67 Wired LAN 28 67 Wireless LAN 29 67 Contents Connections Playback Settings Tips Appendix 108 Front panel Rear panel Remote control unit Index ...

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