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Sound is interrupted or noise occurs
Symptom
Cause / Solution
Page
During playback from the
Internet radio or USB
memory device, sound is
occasionally interrupted.
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When the transfer speed of the USB memory device is slow, sound may occasionally be interrupted.
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The network communication speed is slow or the radio station is busy.
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When making a call on
iPhone, noise occurs in
audio output on this unit.
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When making a call, keep a distance of 0.7 ft/20 cm or longer between iPhone and this unit.
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Noise often occurs in
FM/AM broadcasting.
0
Change the antenna orientation or position.
0
Separate the AM loop antenna from the unit.
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0
Use an outdoor antenna.
0
Separate the antenna from other connection cables.
The sounds appear to be
distorted.
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Lower the volume.
0
Set “Off” to the ECO Mode. When “On” or “Auto” is in the ECO Mode, the audio may by distorted when
the playback volume is high.
Sound cuts out when using
Wi-Fi connection.
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The frequency band used by the wireless LAN is also used by microwave ovens, cordless telephones,
wireless game controllers and other wireless LAN devices. Using such devices at the same time as this
unit may cause sound to cut out due to electronic interference. Sound cut out can be improved using the
following methods.
- Install devices that cause interference away from this unit.
- Turn off the power supply to devices that cause interference.
- Change the settings of the router channel to which this unit is connected to. (See the instruction manual
of the wireless router for details on how to change the channel.)
- Switch to a wired LAN connection.
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Particularly when you play back large music files, depending on your wireless LAN environment, the
playback sound may be interrupted. In this case, make the wired LAN connection.
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