Error
Code
USB Update Error
Display
Details of Error code
Remedies
23
Update Error**23
Failed to obtain the entire
Firmware information after
SBL Mode.
Try a new USB device, Unplug and
reconnect the AC plug, and try again.
24
Update Error**24
Time Out while obtaining the
entire Firmware information
after SBL Mode.
Unplug and reconnect the AC plug, and
try again.
25
Update Error**25
Failed to transit to SBL Mode
Unplug and reconnect the AC plug, and
try again.
26
Update Error**26
Time Out in Download (writ-
ing to SDRAM) for Firmware
Download.
Unplug and reconnect the AC plug, and
try again.
27
Update Error**27
Failed to write to EEPROM
after SBL Mode.
Unplug and reconnect the AC plug, and
try again.
36
Update Error**36
Unable to detect USB.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
37
Update Error**37
No Firmware File in USB.
Check the file, Unplug and reconnect
the AC plug, and try again.
38
Update Error**38
The Firmware File in the USB
does not support your model
and area.
Make sure the model name and area of
the Firmware File, Unplug and recon-
nect the AC plug, and try again.
39
Update Error**39
Time Out in USB Check.
Unplug and reconnect the AC plug, and
try again.
3A
Update Error**3A
Unable to detect USB for
Firmware Download.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
3B
Update Error**3B
No Firmware File for Firmware
Download.
Check the file, Unplug and reconnect
the AC plug, and try again.
3C
Update Error**3C
Error notification received
while requesting the Firm-
ware Info.
Try a new USB device, Unplug and
reconnect the AC plug, and try again.
3D
Update Error**3D
Time Out while obtaining
Firmware information.
Try a new USB device, Unplug and
reconnect the AC plug, and try again.
3F
Update Error**3F
Failed to transit to SBL Mode. Unplug and reconnect the AC plug, and
try again.
Error
Code
USB Update Error
Display
Details of Error code
Remedies
50
Update Error**50
Unable to detect USB.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
51
Update Error**51
No Firmware File in USB.
Check the file, Unplug and reconnect
the AC plug, and try again.
52
Update Error**52
The Firmware File in the USB
does not support your model
and area.
Make sure the model name and area of
the Firmware File, Unplug and recon-
nect the AC plug, and try again.
54
Update Error**54
Error notification received
while requesting the Firm-
ware Info.
Try a new USB device, Unplug and
reconnect the AC plug, and try again.
55
Update Error**55
Time Out while obtaining
Firmware information.
Unplug and reconnect the AC plug, and
try again.
56
Update Error**56
Unable to detect USB for
Firmware Download.
Reinsert or try a new USB device, Un-
plug and reconnect the AC plug, and
try again.
57
Update Error**57
No Firmware File for Firmware
Download.
Check the file, Unplug and reconnect
the AC plug, and try again.
5A
Update Error**5A
Invalid Device ID in response
or no response from Sub for
the "C" command.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
5B
Update Error**5B
NACK received in response or
no response from Sub for the
"L" command.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
5C
Update Error**5C
No Update Packet received
from CY920 (Time Out).
Unplug and reconnect the AC plug, and
try again.
5D
Update Error**5D
Abnormal data in Update
Packet received from CY920
(CRC Error).
Unplug and reconnect the AC plug, and
try again.
5E
Update Error**5E
Abnormal data in Update
Packet received from CY920
(Packet No Error).
Unplug and reconnect the AC plug, and
try again.
5F
Update Error**5F
Setup failure of the XModem
transfer method.
Unplug and reconnect the AC plug, and
try again.
If the same error occurs even when it is
retried, the device may be malfunction-
ing.
152
Caution in
servicing
Electrical
Mechanical
Repair Information
Updating
