Get
ting Star
ted
Connections
Set
up
Pla
ybac
k
Remot
e Contr
ol
Multi-z
one
Inf
or
mation
Tr
oubleshooting
ENGLISH
Specifications
Symptom
Cause
Countermeasure
Page
No sound is
produced from
surround back
speaker.
• The surround back speaker’s
power amplifier is assigned to a
different channel.
• Surround back speaker setting is
set to “None”.
• The “Parameter” – “Surround
Parameter” – “SB CH Out”
settings are “OFF”.
• Surround mode not set to a mode
for 6.1- or 7.1-channel playback.
• Check the setting and change it
as necessary.
• Set to something other than
“None”.
• Please set “Parameter” –
“Surround Parameter” – “SB
CH Out” to settings other than
“OFF”.
• Select a surround playback
mode.
29
24
40, 41
36 ~ 38
No sound is
produced from
subwoofer.
• Subwoofer’s power not turned
on.
• The “Subwoofer” setting at
“Speaker Configuration” is set to
“No”.
• The subwoofer is not properly
connected.
• The subwoofer’s volume is
turned off.
• Turn on the subwoofer’s power.
• Set to “Yes”.
• Check the connections.
• Adjust the subwoofer’s volume
to an appropriate level.
–
24
9
54
No test tones are
produced when
remote control
unit’s
TEST
button
is pressed.
• Surround mode not set to
“STANDARD”
(Dolby/DTS
Surround).
• Set to the “STANDARD” (Dolby/
DTS Surround) mode.
37
DTS sound is not
output.
• Blu-ray Disc player / DVD player’s
audio output setting is not set to
bitstream.
• Blu-ray Disc player / DVD player is
not compatible with DTS sound
playback.
• The AVR-889’s “Decode Mode”
setting is set to “PCM”.
• Set the Blu-ray Disc player / DVD
player. For details, refer to the
Blu-ray Disc player / DVD player’s
operating instructions.
• Use a DTS-compatible player.
• Set to the “Auto” or “DTS”
mode.
–
–
33
HDMI audio
signals are not
output from
speakers.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to “TV”.
• Set to “AMP”.
26
No sound is
output from
the monitor
connected
with HDMI
connections.
• The “Manual Setup” – “HDMI
Setup” – “HDMI Audio Out”
setting is set to “AMP”.
• Set to “TV”.
26
Dolby TrueHD,
DTS-HD, Dolby
Digital Plus audio
is not output.
• HDMI is not connected.
• Blu-ray Disc player audio output
setting is not set to bitstream.
• Blu-ray Disc player is not
compatible with DTS sound
playback.
• Connect the HDMI.
• Set the Blu-ray Disc player.
For details, refer to the Blu-ray
Disc player player’s operating
instructions.
• Use a DTS-compatible player.
10, 11
–
–
Tr
oubleshooting
Symptom
Cause
Countermeasure
Page
No picture
appears.
• The connections between the
AVR-889 and monitor are faulty.
• The monitor’s input setting is
wrong.
• PURE DIRECT mode is set.
• The player is connected using the
component input connectors, the
monitor is connected using the
video (yellow) or S-Video output
connectors.
• Check the connections.
• Set properly.
• Cancel the PURE DIRECT mode.
• High definition (1080i/720p) and
progressive (480p/576p) video
signals are not down-converted.
Set the player to interlace
(480i/576i) signals.
10 ~ 13
–
38
–
Picture cannot be
recorded.
• Input source does not match
recorder’s video connection
connector (video or S-Video).
• The video conversion function
does not work for the REC
OUT connectors. Match the
input source and recorder
connections.
13
DVDs cannot be
copied on a VCR.
–
• This is not a malfunction. Most
movie software includes copy
prevention signals and cannot be
copied.
–
On-screen display
is not shown.
• The operation content display is
“OFF”.
• The main volume display is
“OFF”.
• The display during tuner operation
is “OFF”.
• The display during iPod operation
is “OFF”.
• When
viewing
HDMI
or
component video signals via the
AVR-889, the on-screen display
appears when the
MENU
button
on the main unit or the
A. MENU
button on the remote control
unit.
• When only HDMI or component
video signals are input to the
AVR-889, the characters of
the on-screen display are not
displayed over the picture.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Text” to “ON”.
• Set “Manual Setup” – “Option
Setup” – “On-Screen Display”
– “Master Volume” to “ON”.
• Set when “Manual Setup”
– “On-Screen Display” – “Tuner
Information”is not “OFF”.
• Set when “Manual Setup”
– “On-Screen Display” – “ iPod
Information” is not “OFF”.
8
8
29
30
30
30
G
Video
H
Symptom
Cause
Countermeasure
Page
HDMI audio
signals are not
output from
speakers.
• The “Manual Setup” – “HDMI
Setup” – “Audio” setting is set
to“TV”.
• Set to “Amp”.
26
G
HDMI
H
