TROUBLESHOOTING GUIDE
Symptom
Probable Cause
Possible Solution
No power
Unit unplugged
Plug unit into appropriate receptacle.
No lights or fan noise
No power to receptacle
Make sure the receptacle is ener-
gized
No power to receptacle
Check wall switches
No power to receptacle
Check circuit breaker
No power to receptacle
Plug a different electronic device
into the receptable to make sure that
power is present.
Pan does not heat
Pan is not induction efficient
Use induction efficient pan
Pan diameter is less than 12cm
Use a larger induction efficient pan
Pan not centered
Center pan
Cooker suddenly stops heating
Circuit shared with another electrical
device
Make sure that the cooker is not
sharing a circuit with another
electrical device.
Air vents blocked or insufficient air
circulation
Check air vents to make sure that
they are not blocked. Make sure that
they are nt blocked. Make sure that
there is sufficient air flow around the
appliance.
Safely shut-off engaged
The safety-shut off function will
engage if an empty pan is left on the
cooker surface while the the unit is
working at full power. Make sure that
the cooker surface is clear. Wait 15-
20 minutes for the unit to reset.
Pan does not get hot enough even
though power levels are set to
maximum induction efficiency
Extension cord in use
Do not use extension cords. Exten-
sion cords may affect the power
levels reaching the appliance.
Circuit shared with another electrical
device
Make sure that the cooker is not
sharing a circuit with other electrical
devices.
Pan cooks unevenly; does not
maintain heat level; or overheats
Pan diameter us less than 12cm
Use a larger induction efficient pan
Pan is not induction efficient
Use induction efficient pan
Pan bottom may not be flat enough
Use a flatter pan
Pan not centered
Center Pan
