4421 Tradition Trail ● Plano, Texas 75093 ● 972-964-2700 ● 800-836-7472
SP-ENG-211-000-19 Rev 1.0
19
|
P a g e
Troubleshooting G uide
The following guide provides a flow chart to identify a problem, determine the root cause and identify
the action needed to correct an issue.
Unit Will Not
Run
Is Unit
Connected
?
YES
NO
Please Connect
Power
Verify Power On/Off
Switch is on position
ON
OFF
Toggle Switch
then Retry
Verify input power
meets voltage
requirements as
shown in the UL
label
YES
If problem is still present
contact technical support
Unit Overheats /
Insufficient
Cooling
Is Filter
Clean?
NO
Clean /
Replace Filter
YES
Are Condenser &
Evaporator Fans
ON?
NO
Check for
Faulty Fan &
replace
YES
Is Condenser
Coil dirty?
YES
Clean Coil
NO
NO
Is Evaporator
Coil Frozen /
Iced?
YES
Potential Bad
Evaporator
Fan, check for
faulty fan.
NO
Contact Qualified Refrigeration Service Technician to
check Refrigerant Pressure. Unit may have a
refrigeration leak. If problem is not resolved contact
technical support.