18
19
DISPlAYED MESSAGES
DISPlAYED MESSAGE
POSSIBlE CAUSE
REMEDY
FILL TANK
Insufficient water in the tank.
Fill the tank with water and/or insert it correctly, pushing it
as far as it will go until it clicks into place (fig. 3).
ground Too Fine adJuST
Mill
The grinding is too fine and the coffee is delivered too
slowly or not at all.
repeat coffee delivery and turn the grinding adjustment
knob one click clockwise towards “7” while the coffee mill
is in operation.
if after making at least 2 coffees delivery is still too slow,
repeat the correction procedure, turning the grinding
adjustment knob another click until delivery is correct.
inSerT WaTer SPouT
The water spout is not inserted or is inserted incorrectly.
insert water spout as far as it will go (fig. 4).
eMPTy groundS ConTainer
The grounds container is full.
empty the grounds container and clean, then replace.
important: when removing the drip tray, the grounds
container MuST be emptied, even if it contains few
grounds. if this is not done, when you make the next
coffees, the grounds container may fill up more than
expected and clog the machine. (To ensure the 72 hours are
calculated correctly, the appliance must never be turned off
with the main switch in the 0 position.)
72 hours have passed since the first coffee after the
grounds container was last emptied.
inSerT groundS ConTainer
after cleaning, the grounds container has not been
replaced.
open the service door, remove the drip tray and insert the
grounds container.
add Pre-ground CoFFee
The “pre-ground coffee” function has been selected
without placing any pre-ground coffee in the funnel.
Place pre-ground coffee in the funnel or deselect the
“pre-ground” function.
deSCale
The machine must be descaled.
The descaling procedure described in the “descaling”
section needs to be performed as soon as possible.
leSS CoFFee
Too much coffee has been used.
Select a milder taste or reduce the quantity of pre-ground
coffee.
Fill BeanS ConTainer
The coffee beans have run out.
Fill the beans container
The pre-ground coffee funnel is clogged.
empty the funnel as described in the section “Cleaning the
pre-ground coffee funnel”.
inSerT inFuSer aSSeMBly
The infuser has not been replaced after cleaning.
insert the infuser as described in the paragraph “Cleaning
the infuser”.
CloSe door
The service door is open
Close the service door.
INSERT MILK CONTAINER
The milk container is not inserted correctly.
insert the milk container as far as it will go.
PreSS Clean
Milk has been delivered recently and the tubes inside the
milk container must be cleaned.
Press the “Clean” button and keep pressing until the
progress bar is complete. “Cleaning underway” is displayed.
energy Saving
The function is active and reduces electricity consumption.
disable the function from the menu (See section “energy
Saving”).
general alarM
The inside of the appliance is very dirty.
Clean the inside of the appliance thoroughly, as described
in the section “Cleaning and maintenance”. if the message
is still displayed after cleaning, contact a service centre.
eMPTy CirCuiT Fill CirCuiT
alternating with...
Hot water Press OK
The water circuit is emtpy
Press OK button to deliver water from the spout until it
flows out normally.
TROUBlESHOOTING
Below is a list of some of the possible malfunctions. if the problem cannot be resolved as described, contact Customer Services.
PROBlEM
POSSIBlE CAUSE
REMEDY
The coffee is not hot
The cups were not preheated.
Warm the cups by rinsing them with hot water (using the
hot water function).
The infuser has cooled down because 2/3 minutes have
elapsed since the last coffee was made.
Before making the coffee, heat the infuser using the rinse
button.
a low coffee temperature is set.
Set maximum coffee temperature in the menu (
llll
).
The coffee is not creamy
enough.
The coffee is ground too coarsely.
Turn the grinding adjustment knob one click anticlockwise
towards “1” while the coffee mill is in operation (fig.
8). Continue one click at a time until coffee delivery is
satisfactory. The effect is only visible after delivering 2
coffees (see the section: “adjusting the coffee mill” on
page 12).
Wrong type of coffee
use a type of coffee for espresso coffee makers.
The coffee is delivered too
slowly or a drop at a time.
The coffee is ground too finely.
Turn the grinding adjustment knob one click clockwise
towards “7” while the coffee mill is in operation (fig. 11).
Continue one click at a time until coffee delivery is
satisfactory. The effect is only visible after delivering 2
coffees (see the section: “adjusting the coffee mill” on
page 12).
The coffee does not come out
of the spouts, but from around
the service door.
The holes in the spouts are clogged.
Clean the spouts with a toothpick (fig. 29).
The coffee guide inside the service door is blocked.
Thoroughly clean the coffee guide, particularly near the
hinges.
The milk contains bubbles or
squirts out of the milk spout.
The milk is not cold enough or is not semi-skimmed.
you should ideally use skimmed or semi-skimmed milk at
refrigerator temperature (about 5°C).
if the result is not as you wished, try changing brand
of milk.
The milk container lid is dirty.
Clean the milk container lid as described in the section
“Cleaning the milk container” (page 16).
The hot water/steam nozzle is dirty
Clean the nozzle as described in the section “Cleaning the
hot water/steam nozzle” (page 16).
The milk is not frothed.
The milk container lid is dirty.
Clean the milk container lid as described in the section
“Cleaning the milk container” (page 16).
The hot water/steam nozzle is dirty
Clean the nozzle as described in the section “Cleaning the
hot water/steam nozzle” (page 16).
the frothed milk regulator is in the "CaFFelaTTe" position.
Put the milk regulator in the “CaPPuCCino” position.
The appliance does not come
on.
it is not plugged into the mains socket.
Plug into the mains socket.
The main switch is not in position i.
Place the main switch in the i position (fig. 1).
The milk does not come out of
the milk spout.
The milk container lid is dirty.
Clean the milk container lid as described in the section
“Cleaning the milk container” (page 16).
“energy Saving” mode is
enabled, but the cup warmer
is hot
a number of drinks have been prepared in rapid succession.
