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If you need help with:
- Using your appliance or
- Servicing or repairs
- Contact the customer service hotline listed on the warranty page.
Troubleshooting guide
Problem
Cause
Solution
No power/indicator light not lit. Check processor is plugged in
Bowl not locked on correctly. Check bowl is located correctly and the handle is situated
towards the right hand side.
Lid not locked correctly. Check that the lid interlock is correctly locked in place.
If none of the above check the fuse/circuit breaker in
your home.
Processor overloaded/maximum capacities Check maximum capacities stated under “to use your
exceeded. food processor”.
Lid unlocked. Check lid is locked correctly.
Refer to hints in relevant “using the attachment” Check attachments are assembled correctly.
section.
Quantity weighed too small. Use teaspoon and tablespoon measures for very small
quantities.
Power unit moved during operation. Do not move unit during use. Zero the display before
weighing next ingredients.
The processor will not operate
Processor stops during
processing
Poor performance of
tools/attachments.
Weighing function
Display screen freezes on [- - - -]
Weight changed on display
screen