Replacing and adding hardware
Adding or replacing hardware component procedures on your VxRail appliance, such as hard disk drives (HDDs), solid state drives (SSDs),
and power supply units must be performed only by Dell EMC certified service technicians. For certain hardware components, you may need
to contact Customer Support for repair or replacement.
Using the SolVe Desktop application for VxRail Series
hardware tasks
Step-by-step hardware component tasks such as replacement and upgrade procedures are available through the SolVe Desktop
application.
You must have an online support account to use the SolVe Desktop application.
NOTE:
You can access SolVe Online at
.
WARNING:
The VxRail Series procedures in the SolVe Desktop application for replacing hardware or any upgrade procedures
must be performed only by Dell EMC certified service technicians.
CAUTION:
To avoid data loss, ensure that you refer to the VxRail Series procedures in the SolVe Desktop application before
replacing hardware or performing any upgrade procedures.
1
Log in to the EMC Online Support site.
2
Click
SolVe
on the main page.
3
Click the download link for the SolVe Desktop application.
4
Save the executable file and then run it to install the SolVe Desktop.
NOTE:
You can access support resources for your VxRail Series at https://solve.emc.com.
Supported hardware components
NOTE:
The list of FRU and CRU components is not exhaustive.
Table 25. Supported hardware components
Hardware Components
Customer Replaceable Unit (CRU)
Field Replaceable Unit (FRU)
System Memory
No
Yes
Hard Drive
Yes
No
Solid State Drive
Yes
No
PCIe Network Interface Cards
No
Yes
Micro SDHC Card
No
Yes
Power Supply Unit
Yes
No
Processor
No
Yes
System board
No
Yes
Host Bus Adapter (HBA330)
No
Yes
6
Replacing and adding hardware
29