Dell Vostro 3590 Service Manual Download Page 1

Dell Vostro 3590 (With optical drive) 

Service Manual

Regulatory Model: P75F
Regulatory Type: P75F010

Summary of Contents for Vostro 3590

Page 1: ...Dell Vostro 3590 With optical drive Service Manual Regulatory Model P75F Regulatory Type P75F010 ...

Page 2: ...age to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2018 2019 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2019 07 Rev A00 ...

Page 3: ...ver 16 Battery 18 Lithium ion battery precautions 18 Removing the battery 18 Installing the battery 19 Memory modules 20 Removing the memory module 20 Installing the memory module 21 WLAN card 22 Removing the WLAN card 22 Installing the WLAN card 23 Solid state drive Intel Optane 24 Removing the M 2 2230 Solid state drive 24 Installing the M 2 2230 Solid state drive 26 Removing the M 2 2280 Solid ...

Page 4: ...d 58 Power button 58 Removing the power button with fingerprint reader 58 Installing the power button with fingerprint reader 59 Power adapter port 60 Removing the power adapter port 60 Installing the power adapter port 61 Display bezel 62 Removing the display bezel 62 Installing the display bezel 63 Camera 64 Removing the camera 64 Installing the camera 65 Display panel 66 Removing the display pa...

Page 5: ...reen 86 System logs 87 SupportAssist System Resolution 87 System and setup password 87 Assigning a system setup password 87 Deleting or changing an existing system setup password 88 4 Troubleshooting 89 Enhanced Pre Boot System Assessment ePSA diagnostics 89 Running the ePSA diagnostics 89 System diagnostic lights 89 Flashing BIOS USB key 90 Flashing the BIOS 90 Backup media and recovery options 9...

Page 6: ...g a wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a ...

Page 7: ...n unpacking a static sensitive component from its shipping carton do not remove the component from the anti static packing material until you are ready to install the component Before unwrapping the anti static packaging ensure that you discharge static electricity from your body Before transporting a static sensitive component place it in an anti static container or packaging ESD field service ki...

Page 8: ...rotection summary It is recommended that all field service technicians use the traditional wired ESD grounding wrist strap and protective anti static mat at all times when servicing Dell products In addition it is critical that technicians keep sensitive parts separate from all insulator parts while performing service and that they use anti static bags for transporting sensitive components Transpo...

Page 9: ...rew list The table provides the list of screws that are used for securing different components Table 1 Screw list Component Screw type Quantity Screw image Base cover M2 5x7 M2x4 6 1 NOTE Screw color may vary depending on the configuration ordered Battery M2x3 4 Display panel M2x2 4 System Fan M2x5 3 VGA daughterboard M2x3 2 Hard drive assembly M2x3 4 Hard drive bracket M3x3 4 Heat sink M2x3 3 Hin...

Page 10: ...1 Solid state drive to thermal plate M2x2 Big Head 1 Solid state drive M2x0 8x2 2 1 System board M2x4 1 Touchpad M2x2 4 Touch pad bracket M2x2 2 Wireless card bracket M2x3 1 Micro Secure Digital Card Removing the Micro Secure Digital card Prerequisites 1 Follow the procedure in Before working inside your computer Steps 1 Push the micro secure digital card to release it from the computer 2 Slide th...

Page 11: ...g the Micro Secure Digital card Steps 1 Slide the micro secure digital into the slot until it clicks into place 2 Follow the procedures in After working inside your computer Removing and installing components 11 ...

Page 12: ...uisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card Steps 1 Remove the single M2x4 screw that secures the optical drive to the system 1 2 Slide the optical drive out of the computer 2 12 Removing and installing components ...

Page 13: ... the optical drive bracket from the optical drive 2 Installing the optical drive assembly Steps 1 Align the optical drive bracket to the screw holes on the optical drive 1 2 Replace the two M2x3 screws that secure the optical drive bracket to the optical drive 2 Removing and installing components 13 ...

Page 14: ...til it clicks into place 1 4 Replace the single M2x4 screw that secures the optical drive to the system 2 Next steps 1 Replace the SD memory card 2 Follow the procedure in after working inside your computer 14 Removing and installing components ...

Page 15: ...oosen the three captive screws 1 2 Remove the single M2x4 screw two M2x2 screws and six M2 5x7 screws that secure the base cover to the palmrest and keyboard assembly 2 3 4 3 Pry the base cover from the top right corner 1 and continue to open the right side of the base cover 2 4 Lift the left side of the base cover and remove it off the system 3 Removing and installing components 15 ...

Page 16: ...nstalling the base cover Steps 1 Place the base cover on the palmrest and keyboard assembly 1 2 Press the right side of the base cover until it snaps into place 2 3 16 Removing and installing components ...

Page 17: ...he single M2x4 screw that secures the base cover to the palmrest and keyboard assembly 1 2 4 Replace the two M2x2 screws and six M2 5x7 screws that secure the base cover to the palmrest and keyboard assembly 3 4 Removing and installing components 17 ...

Page 18: ...and other system components If a battery gets stuck in a device as a result of swelling do not try to free it as puncturing bending or crushing a Lithium ion battery can be dangerous In such an instance contact for assistance and further instructions If the battery gets stuck inside your computer as a result of swelling do not try to release it as puncturing bending or crushing a lithium ion batte...

Page 19: ... the battery with the screw holes on the palmrest and keyboard assembly 1 2 Replace the four M2x3 screws that secure the battery to the palmrest and keyboard assembly 2 3 Connect the battery cable to the system board 3 Removing and installing components 19 ...

Page 20: ...erequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Pry the clips securing the memory module until the memory module pops up 1 2 Remove the memory module from the memory module slot 2 20 Removing and installing c...

Page 21: ...e with the tab on the memory module slot 2 Slide the memory module firmly into the slot at an angle 1 3 Press the memory module down until the clips secure it 2 NOTE If you do not hear the click remove the memory module and reinstall it Removing and installing components 21 ...

Page 22: ...e working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Remove the single M2x3 screw that secures the WLAN card bracket to the system board 1 2 Slide and remove the WLAN card bracket that secures the WLAN cables 2 3 Disconnect the WLAN cables from the connect...

Page 23: ...ps 1 Insert the WLAN card into the connector on the system board 1 2 Connect the WLAN cables to the connectors on the WLAN card 2 3 Place the WLAN card bracket to secure the WLAN cables to the WLAN card 3 4 Replace the single M2x3 screw to secure the WLAN bracket to the WLAN card 4 Removing and installing components 23 ...

Page 24: ...he procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly 1 2 Remove the single M2x3 screw that secures the thermal plate to the palmrest and keyb...

Page 25: ...rn the thermal plate over 5 Remove the single M2x2 screw that secures the solid state drive to the thermal plate 1 6 Lift the solid state drive off the thermal plate 2 Removing and installing components 25 ...

Page 26: ...n the notch on the solid state drive with the tab on the solid state drive slot 4 Slide and insert the tab of the solid state drive into the solid state drive slot 1 5 Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly 2 6 Replace the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 3 26 Removing and installing compo...

Page 27: ...2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Loosen the captive screw that secures the thermal plate to the palmrest and keyboard assembly 1 2 Remove the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 2 3 Slide and remove the thermal plate...

Page 28: ...lid state drive Intel Optane into the solid state drive Intel Optane slot 1 2 2 Tighten the captive screw that secures the thermal plate to the palmrest and keyboard assembly 3 3 Replace the single M2x3 screw that secures the thermal plate to the palmrest and keyboard assembly 4 28 Removing and installing components ...

Page 29: ...mputer Coin cell battery Removing the coin cell Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Using a plastic scribe gently pry the coin cell battery out of the slot on the I O board 1 2 2 Removing and in...

Page 30: ...coin cell battery Steps 1 With the positive side facing up insert the coin cell battery into the battery socket on the I O board 1 2 Press the battery until it clicks into place 2 30 Removing and installing components ...

Page 31: ...Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery Steps 1 Lift the latch and disconnect the hard drive cable from the system board 1 2 Remove the four M2x3 screws that secure the hard drive assembly to the palm rest and keyboard assembly 2 3 Lift the hard drive assembly along with...

Page 32: ...ct the interposer from the hard drive 5 Remove the four M3x3 screws that secure the hard drive bracket to the hard drive 1 6 Lift the hard drive bracket off the hard drive 2 32 Removing and installing components ...

Page 33: ... the screw holes on the hard drive bracket with the screw holes on the hard drive 1 2 Replace the four M3x3 screws that secure the hard drive bracket to the hard drive 2 3 Connect the interposer to the hard drive Removing and installing components 33 ...

Page 34: ...ive assembly to the palm rest and keyboard assembly 2 6 Connect the hard drive cable to the system board and close the latch to secure the cable 3 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive assembly 4 Replace the SD memory card 5 Follow the procedure in after working inside your computer 34 Removing and installing components ...

Page 35: ...mory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board Steps 1 Disconnect the ODD cable display cable and fan cable from the system board 1 2 3 2 Unroute the display cable from the routing guides on the fan 1 Removing and installing components 35 ...

Page 36: ...3 Remove the three M2 5x5 screws that secure the fan to the palm rest and keyboard board assembly 1 4 Lift the fan off the palm rest and keyboard board assembly 2 36 Removing and installing components ...

Page 37: ...th the screw holes on the palm rest and keyboard board assembly 1 2 Replace the three M2 5x5 screws that secure the fan to the palm rest and keyboard board assembly 2 3 Route the display cable through the routing guides on the fan 1 Removing and installing components 37 ...

Page 38: ...nnect the ODD cable display cable and fan cable to the system board 3 2 1 Next steps 1 Replace the battery 2 Replace the base cover 3 Replace the optical drive assembly 38 Removing and installing components ...

Page 39: ... connector on the system board Steps 1 Loosen the four captive screws that secure the heatsink to the system board 1 NOTE Loosen the screws in the order of the callout numbers 1 2 3 4 as indicated on the heatsink 2 Remove the three M2x3 screws that secure the heatsink to the system board 2 3 Lift the heatsink off the system board 3 Installing the heatsink Steps 1 Place the heatsink on the system b...

Page 40: ...the SD memory card 5 Follow the procedure in after working inside your computer VGA Daughterboard Removing the VGAcable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the memory 7 Remove the WLAN 8 Remove...

Page 41: ...5 Remove the system board Steps Disconnect the VGA cable and remove it from the palmrest and keyboard assembly 1 Installing the VGA cable Steps Connect the VGA cable and affix it to the palmrest and keyboard assembly 1 Removing and installing components 41 ...

Page 42: ...battery cable to the connector on the system board 12 Replace the base cover 13 Replace the optical drive assembly 14 Replace the SD memory card 15 Follow the procedure in after working inside your computer Speakers Removing the speakers Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cove...

Page 43: ... the speakers About this task NOTE If the rubber grommets are pushed out when removing the speakers push them back in before replacing the speakers Steps 1 Using the alignment posts and rubber grommets place the speakers in the slots on the palm rest and keyboard assembly 1 2 Route the speaker cable through the routing guides on the palm rest and keyboard assembly 2 3 Connect the speaker cable to ...

Page 44: ...oard Removing the IO board Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the hard drive assembly Steps 1 Disconnect the VGA cable from the I O board 1 2 Open the latch and disconnect the I O board cable from the system board 2 44 Removing and installin...

Page 45: ...oard assembly 2 NOTE When the IO board cable is disconnected from the system board an RTC error occurs This error occurs whenever the RTC coin cell battery IO board or system board are removed In such instances after the system is reassembled it will undergo and RTC reset cycle and the computer turns on and turn off several times Removing and installing components 45 ...

Page 46: ...Installing the IO board Steps 1 Using the alignment posts place the I O board on the palm rest and keyboard assembly 1 2 Replace the single M2x4 screw that secures the I O board to the palm rest and keyboard assembly 2 3 Connect the VGA cable to the I O board 1 4 Connect the I O board cable to the system board and close the latch to secure the cable 2 46 Removing and installing components ...

Page 47: ...ng the touch pad assembly Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery Steps 1 Open the latch and disconnect the hard drive cable and touch pad cable from the system board 1 2 2 Peel the tape that secures the touch pad to the palmrest and keyboard assembly 3 R...

Page 48: ...eyboard assembly 1 4 Lift the touch pad bracket off the palm rest and keyboard assembly 2 5 Remove the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 1 6 Lift the touch pad off the palmrest and keyboard assembly 2 48 Removing and installing components ...

Page 49: ...able on the palm rest and keyboard assembly and the gap on either sides of the touch pad is equal Steps 1 Place the touch pad into the slot on the palmrest and keyboard assembly 1 2 Replace the four M2x2 screws that secure the touch pad to the palmrest and keyboard assembly 2 Removing and installing components 49 ...

Page 50: ...ecure the touch pad bracket to the palmrest and keyboard assembly 2 5 Affix the tape that secures the touch pad to the palmrest and keyboard assembly 1 6 Slide the touch pad cable and hard drive cable into its connector on the system board and close the latch to secure the cables 2 3 50 Removing and installing components ...

Page 51: ...ur computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the WLAN Steps 1 Open the latch and disconnect the optical drive cable and display cable from the system board 1 2 2 Peel off the tape securing the wireless antenna from the system board 3 3 Unroute the display cable from...

Page 52: ... right hinges to the system board and palmrest and keyboard assembly 1 5 Lift the palmrest and keyboard assembly at an angle 2 6 Lift the hinges and remove the palmrest and keyboard assembly off the display assembly 1 2 52 Removing and installing components ...

Page 53: ...7 After performing all the preceding steps you are left with display assembly Removing and installing components 53 ...

Page 54: ...place the palmrest and keyboard assembly under the hinges on the display assembly 1 2 Seat the palmrest and keyboard assembly on the display assembly 2 3 Press the hinges down on the system board and palmrest and keyboard assembly 3 4 Replace the five M2 5x5 screws that secure the left and right hinges to the system board and palmrest and keyboard assembly 1 54 Removing and installing components ...

Page 55: ... routing guides on the palmrest and keyboard assembly 1 6 Affix the antenna cables to the system board 2 7 Connect the display cable and the optical drive cable to the connector on the system board 3 4 Removing and installing components 55 ...

Page 56: ...memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the WLAN 7 Remove the system fan 8 Remove the display assembly Steps 1 Open the latch and disconnect the power button board cable from the system 1 2 Peel the conductive tape off the power button board 2 3 Remove the single M2x2 screw that secures t...

Page 57: ...latch to secure the cable 4 Next steps 1 Replace the display assembly 2 Replace the system fan 3 Replace the WLAN 4 Connect the battery cable to the connector on the system board 5 Replace the base cover 6 Replace the optical drive assembly 7 Replace the SD memory card 8 Follow the procedure in after working inside your computer System board Removing the system board Prerequisites 1 Follow the pro...

Page 58: ... hole on the palmrest and keyboard assembly 2 Replace the single M2x4 screw that secures the system board to the palmrest and keyboard assembly 3 Connect the following cables to the system board a Power button board cable 1 b Finger print board cable 2 c IO board cable 3 d Hard drive cable 4 e Touchpad cable 5 f Keyboard cable 6 4 Connect the power adapter port cable and speaker cable to the syste...

Page 59: ...nd keyboard assembly 1 2 Lift the power button with fingerprint reader board off the palmrest and keyboard assembly 2 3 Peel the fingerprint reader cable off the palmrest and keyboard assembly Installing the power button with fingerprint reader Steps 1 Affix the fingerprint reader cable on the palm rest and keyboard assembly 2 Using the alignment posts align and place the power button on the palmr...

Page 60: ...embly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Power adapter port Removing the power adapter port Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the display assembly 9...

Page 61: ...ble off the palmrest and keyboard assembly 4 Installing the power adapter port Steps 1 Place the power adapter port into the slot on the palmrest and keyboard assembly 1 2 Replace the single M2x3 screw that secures the power adapter port to the palmrest and keyboard assembly 2 3 Route the power adapter cable through the routing channels 3 4 Connect the power adapter cable to the system board 4 Rem...

Page 62: ...ter Display bezel Removing the display bezel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Disconnect the battery cable from the connector on the system board 6 Remove the memory 7 Remove the WLAN 8 Remove the SSD 9 Remove the hard drive assembly 10 Remove the system fan 11 Remov...

Page 63: ...he display bezel 2 3 Pry up the bottom inner edge of the display bezel and lift the bezel off the display assembly 3 Installing the display bezel Steps Align the display bezel with the display back cover and antenna assembly and then gently snap the display bezel into place 1 Removing and installing components 63 ...

Page 64: ... 10 Replace the optical drive assembly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Camera Removing the camera Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard driv...

Page 65: ...nect the camera cable from the camera module 2 3 Lift the camera module from the display back cover and antenna assembly 3 Installing the camera Steps 1 Connect the camera cable to the camera module 1 2 Route the camera cable through the routing channels 2 3 Using the alignment post adhere the camera module on the display back cover and antenna assembly 3 Removing and installing components 65 ...

Page 66: ...e base cover 10 Replace the optical drive assembly 11 Replace the SD memory card 12 Follow the procedure in after working inside your computer Display panel Removing the display panel Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 66 Removing a...

Page 67: ...that secure the display panel to the display back cover and antenna assembly 1 2 Lift the display panel and turn it over 2 3 Peel the tape that secures the display cable to the back of the display panel 1 4 Lift the latch and disconnect the display cable from the display panel cable connector 2 5 Lift the display panel away from the display back cover and antenna assembly 3 Removing and installing...

Page 68: ... cable to the connector at the back of the display panel and close the latch to secure the cable 2 3 Adhere the tape that secures the display cable to the back of the display panel 3 4 Turn the display panel over and place it on the display back cover and antenna assembly 4 68 Removing and installing components ...

Page 69: ...e display panel with the screw holes on the display back cover and antenna assembly 6 Replace the four M2x2 screws that secure the display panel to the display back cover and antenna assembly 1 Removing and installing components 69 ...

Page 70: ...1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 5 Remove the battery 6 Remove the WLAN 7 Remove the SSD 8 Remove the hard drive assembly 9 Remove the system fan 10 Remove the heatsink 11 Remove the display assembly 12 Remove the display bezel 13 Remove the camera 14 Remove the display panel Steps ...

Page 71: ...n the hinges and brackets with the screw holes on the display back cover and antenna assembly 1 2 Replace the eight M2 5x2 5 screws and two M2x2 screws that secure the hinges to the display back cover and antenna assembly 2 3 Removing and installing components 71 ...

Page 72: ...the WLAN 10 Replace the battery 11 Replace the base cover 12 Replace the optical drive assembly 13 Replace the SD memory card 14 Follow the procedure in after working inside your computer Display cable Removing the display cable Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cover 72 Remo...

Page 73: ...n the display back cover and antenna assembly 1 2 Peel the adhesive that secures the camera cable 2 3 Lift the camera cable and the display cable off the display back cover and antenna assembly 3 Installing the display cable Steps 1 Place the display cable and camera cable on the display back cover and antenna assembly 1 2 Affix the adhesive that secures the camera cable 2 3 Route the display cabl...

Page 74: ...e battery 11 Replace the base cover 12 Replace the optical drive assembly 13 Replace the SD memory card 14 Follow the procedure in after working inside your computer Display back cover and antenna assembly Removing the display back cover Prerequisites 1 Follow the procedure in before working inside your computer 2 Remove the SD memory card 3 Remove the optical drive assembly 4 Remove the base cove...

Page 75: ...eatsink 11 Remove the display assembly 12 Remove the display bezel 13 Remove the camera 14 Remove the display panel 15 Remove the display hinges 16 Remove the display cable About this task After performing all the preceding steps you are left with the display back cover Removing and installing components 75 ...

Page 76: ...ace the camera 5 Replace the display bezel 6 Replace the display assembly 7 Replace the hard drive assembly 8 Replace the system fan 9 Replace the heatsink 10 Replace the SSD 11 Replace the WLAN 12 Replace the battery 13 Replace the base cover 14 Replace the optical drive assembly 15 Replace the SD memory card 16 Follow the procedure in after working inside your computer 76 Removing and installing...

Page 77: ...hard drive assembly 12 Remove the system fan 13 Remove the heatsink 14 Remove the VGA daughterboard 15 Remove the IO board 16 Remove the touchpad 17 Remove the display assembly 18 Remove the power button board 19 Remove the power button with fingerprint reader 20 Remove the display hinges 21 Remove the power adapter port 22 Remove the system board About this task After performing the preceding ste...

Page 78: ...78 Removing and installing components ...

Page 79: ...you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the boot menu does not make any changes to the boot order stored in the BIOS The options are UEFI Boot Windows Boot Manager Other Options BIOS Setup BIOS Flash Update Diagnostics Change Boot Mode Settings Navigation keys NOTE For most of the System Setup options changes that you make are recorded ...

Page 80: ...equence Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list Advanced Boot Options Allows you to select the Legacy Option ROMs option when in UEFI boot mode By default no option is selected Enable Legacy Option ROMs Enable Attempt Legacy Boot UEFI Boot Path Security This option controls whether or not the system will pro...

Page 81: ...The LCD brightness is independent for battery and AC adapter It can be set using the slider NOTE The video setting is visible only when a video card is installed into the system Security Table 4 Security Option Description Admin Password Allows you to set change and delete the admin password System Password Allows you to set change and delete the system password Strong Password This option lets yo...

Page 82: ...ault Choose any one option Disabled Enabled default Computrace R This field lets you Activate or Disable the BIOS module interface of the optional Computrace Service from Absolute Software Enables or disables the optional Computrace service designed for asset management Deactivate Disable Activate This option is selected by default OROM Keyboard Access This option determines whether users are able...

Page 83: ... selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Intel Software Guard Extensions Table 6 Intel Software Guard Extensions Option Description Intel SGX Enable This field specifies you to provide a secured environment for running code storing...

Page 84: ...Technology Enable Intel Speed Shift Technology Default setting Enabled Auto On Time Allows you to set the time at which the computer must turn on automatically The options are Disabled Every Day Weekdays Select Days Default setting Disabled USB Wake Support Allows you to enable USB devices to wake the system from Standby NOTE This feature is only functional when the AC power adapter is connected I...

Page 85: ...r disable the system setup BIOS warning messages when you use certain power adapters Default setting Enable Adapter Warnings Numlock Enable Allows you to enable the Numlock option when the computer boots Enable Network This option is enabled by default Fn Lock Options Allows you to let hot key combinations Fn Esc toggle the primary behavior of F1 F12 between their standard and secondary functions ...

Page 86: ...etooth All the options are enabled by default NOTE For WLAN enable or disable controls are tied together and they cannot be enabled or disabled independently Wireless Device Enable Allows you to enable or disable the internal wireless devices WLAN Bluetooth All the options are enabled by default Maintenance screen Option Description Service Tag Displays the Service Tag of your computer Asset Tag A...

Page 87: ...st enter to access and make changes to the BIOS settings of your computer You can create a system password and a setup password to secure your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE System and setup password feature is disabled Assi...

Page 88: ...Setup password if the Password Status is Locked About this task To enter the System Setup press F2 immediately after a power on or reboot Steps 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system ...

Page 89: ...r 2 As the computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option 4 Click the arrow at the bottom left corner Diagnostics front page is displayed 5 Click the arrow in the lower right corner to go to the page listing The items detected are listed 6 To run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic ...

Page 90: ...agement Engine ME error Camera status light Indicates whether the camera is in use Solid white Camera is in use Off Camera is not in use Caps Lock status light Indicates whether Caps Lock is enabled or disabled Solid white Caps Lock enabled Off Caps Lock disabled Flashing BIOS USB key Steps 1 Follow the procedure from step 1 to step 7 in Flashing the BIOS to download the latest BIOS setup program ...

Page 91: ... your Dell PC For more information see Dell Windows Backup Media and Recovery Options WiFi power cycle About this task If your computer is unable to access the internet due to WiFi connectivity issues a WiFi power cycle procedure may be performed The following procedure provides the instructions on how to conduct a WiFi power cycle NOTE Some ISPs Internet Service Providers provide a modem router c...

Page 92: ... and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the approp...

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