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Dell™ U2211H /U2311H Monitor User's Guide

 

Notes, Notices, and Cautions

 

 

Information in this document is subject to change without notice. 

© 2010 Dell Inc. All rights reserved.

 

 

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

 

Trademarks used in this text: 

Dell

 and the 

DELL

 logo are trademarks of Dell Inc;  

Microsoft 

a n d

 Windows 

are either trademarks or registered trademarks of Microsoft Corporation in 

the United States and/or other countries, 

Intel

 is a registered trademark of Intel Corporation in the U.S. and other countries; and ATI is a trademark of Advanced Micro Devices, 

Inc. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the 
ENERGY STAR guidelines for energy efficiency.

 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own.

 

Model U2211Ht / U2311Hb

 

May 2010 Rev. A01 

 

About Your Monitor

 

 

Setting Up the Monitor

 

 

Operating the Monitor

 

Troubleshooting 

 

Appendix

 

 

   

NOTE: A NOTE indicates important information that helps you make better use of your computer. 

CAUTION:

 

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

  WARNING: 

A WARNING indicates a potential for property damage, personal injury, or death.

Summary of Contents for U2211H

Page 1: ...AR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and tr...

Page 2: ...oduct Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability Universal Serial Bus USB Interface LCD Monitor Quality and Pixel Policy Maintenance Guidelines NOTE Some items may be optional and may not ship with your Monitor Some features or media may not be available in certain countries NOTE To set up with any other stand please refer to the respective stand setup ...

Page 3: ...Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media includes an information file INF Image color Matching File ICM and product documentation Energy Saver feature for Energy Star compliance Securit...

Page 4: ...A mounting holes 100 mm x 100 mm behind attached VESA Plate Wall mount monitor using VESA compatible wall mount kit 100 mm x 100 mm 2 Regulatory label Lists the regulatory approvals 3 Stand release button Release stand from monitor 4 Security lock slot Secures monitor with security cable lock 5 Dell Soundbar mounting brackets Attaches the optional Dell Soundbar 6 Barcode serial number label Refer ...

Page 5: ...isplayPort connector Connect your computer DP cable 4 DVI connector Connect your computer DVI cable 5 VGA connector Connect your computer VGA cable 6 USB upstream port Connect the USB cable that came with your monitor to the monitor and the computer Once this cable is connected you can use the USB connectors on the side and bottom of the monitor 7 USB downstream ports Connect your USB devices You ...

Page 6: ...D m typical 300 CD m typical Contrast ratio 1000 to 1 typical 10000 to 1 typical Dynamic Contrast On 1000 to 1 typical 10000 to 1 typical Dynamic Contrast On Faceplate coating Antiglare with hard coating 3H Antiglare with hard coating 3H Backlight 2 CCFL edgelight system 4 CCFL edgelight system Response Time 8 ms gray to gray typical 8 ms gray to gray typical Color depth 16 7 million colors 16 7 m...

Page 7: ...MDS 600mV for each differential line positive polarity at 50 ohm input impedance DP 1 1a signal input support Synchronization input signals TTL levels required and separate syncs including Trigger points SOG Composite SYNC on green AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 1 5 A Typical Inrush current 120 V 30 A Max 240 V 60 A Max Model U2211H U2311H Connector type 15 pin ...

Page 8: ...1 kg Weight without stand assembly For wall mount or VESA mount considerations no cables 9 97 lbs 4 52 kg 10 34 lbs 4 69 kg Weight of stand assembly 3 88 lbs 1 76 kg 4 06 lbs 1 84 kg Model U2211H U2311H Temperature Operating 0 to 40 C 0 to 40 C Non operating Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Storage 20 to 60 C 4 to 140 F Shipping 20 to 60 C 4 to 140 F Humidity Operating ...

Page 9: ...imum power consumption with max luminance Dell Soundbar and USB active Pin Assignments VGA Connector DVI Connector NOTE This monitor is ENERGY STAR compliant Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue 4 GND 5 Self test 6 GND R 7 GND G 8 GND B 9 Computer 5V 3 3V 10 GND sync 11 GND 12 DDC data 13 H sync 14 V sync 15 DDC clock ...

Page 10: ...RX1 11 TMDS Ground 12 Floating 13 Floating 14 5V 3 3V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock Pin Number 20 pin Side of the Connected Signal Cable 1 ML0 p 2 GND 3 ML0 n 4 ML1 p 5 GND 6 ML1 n 7 ML2 p 8 GND 9 ML2 n 10 ML3 p 11 GND 12 ML3 n 13 GND 14 GND 15 AUX p 16 GND 17 AUX n 18 HPD ...

Page 11: ...r USB Upstream Connector USB Downstream Connector USB Ports l 1 upstream back l 4 downstream 2 on back 2 on left side LCD Monitor Quality and Pixel Policy 19 DP_PWR Return 20 3 3V DP_PWR NOTE This monitor supports High Speed Certified USB 2 0 interface Transfer speed Data Rate Power Consumption High speed 480 Mbps 2 5W Max each port Full speed 12 Mbps 2 5W Max each port Low speed 1 5 Mbps 2 5W Max...

Page 12: ...suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air l Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor l If you notice white powder when you unpack your monitor wipe it off with a cloth l Handle your monitor with care as a darker colored monitor may sc...

Page 13: ...ty varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Back to Contents Page WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards NOTE If you do not have an active Internet con...

Page 14: ...nd download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 1920 x 1080 for U2211H or 1920 x 1080 for U2311H again Back to Contents Page NOTE If you are unable to set the resolution to 1920 x 1080 for U2211H or 1920 x 1080 for U2311H please contact Dell to inquire about a Graphics Adapter that supports these resolut...

Page 15: ...k Personalization 2 Click Change Display Settings 3 Click Advanced Settings 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 19...

Page 16: ...haracteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change The following table describes the front panel buttons Front panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of preset color modes 2 Shortcut key Brightness Contrast Use this button to directly ac...

Page 17: ... 5 Power with power light indicator Use the Power button to turn the monitor on and off The Blue LED indicates the monitor is on and fully functional An amber LED indicates DPMS power save mode NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait...

Page 18: ...ush the button to decrease brightness min 0 max 100 Contrast Adjust Brightness first and then adjust Contrast only if further adjustment is necessary Push the button to increase contrast and push the button to decrease contrast min 0 max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Dynamic Contrast Dynamic Contrast adjusts the cont...

Page 19: ... DVI D Select DVI D input when you are using the Digital DVI connector Push to select the DVI input source DisplayPort Select DisplayPort input when you are using the DisplayPort DP connector Push to select the DisplayPort input source Color Settings Use the Color Settings to adjust the color setting mode and color temperature There are different color setting sub menus for VGA DVI D and Video inp...

Page 20: ... the color temperature The screen appears warmer with a red yellow tint l Cool Decreases the color temperature The screen appears cooler with a blue tint l Custom RGB Allows you to manually adjust the color settings Press the and buttons to adjust the three colors R G B values and create your own preset color mode When you select Video you can choose Movie Game Sports or Nature preset l Movie Load...

Page 21: ...olor saturation of the video image Use or to adjust the saturation from 0 to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image NOTE Saturation adjustment is available only for video input Reset Color Setting s Reset your monitor color settings to the factory settings Display Settings Use the Display Settings to adjust im...

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Page 28: ...920 x 1080 for U2211H or 1920 x 1080 for U2311H 4 Click OK In Windows Vista or Windows 7 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 3 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 1920 x 1080 for U2211H or 1920 x 1080 for U2311H 4 Click OK If you do not see 1920 x 1080 for U2211H or 192...

Page 29: ...ademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either th...

Page 30: ...r To connect your monitor to the computer 1 Turn off your computer and disconnect the power cable NOTE The stand is detached when the monitor is shipped from the factory NOTE This is applicable for a monitor with a stand When other stand is bought please refer to the respective stand setup guide for set up instructions WARNING Before you begin any of the procedures in this section follow the Safet...

Page 31: ...the same computer Use all the cables only when they are connected to three different computers with appropriate video systems Connecting the white DVI cable Connecting the blue VGA cable Connecting the black DisplayPort cable NOTE Do not connect the blue VGA the white DVI or the black DisplayPort cables to the computer at the same time All monitors ship with the VGA blue cable attached by default ...

Page 32: ...ug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 5 Use the cable slot on the monitor stand to organize the cables Organizing Your Cables After attaching all necessary cables to your monitor and computer See Connecting Your Moni...

Page 33: ...he monitor attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector 4 Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack NOTE To prevent scratches on the LCD screen while removing the stand ensure that the ...

Page 34: ...e 2 Remove the stand 3 Use a screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the LCD 5 Mount the LCD on the wall by following the instructions that came with the base mounting kit Back to Contents Page NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 4 52 kg ...

Page 35: ...isconnected or damaged 2 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality...

Page 36: ...Clock controls via OSD l Reset the monitor to Factory Settings l Check environmental factors l Relocate the monitor and test in another room Missing Pixels LCD screen has spots l Cycle power on off l Pixel that is permanently off is a natural defect that can occur in LCD technology l For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at support dell com Stuck on Pi...

Page 37: ... screen l Due to different video formats aspect ratio of DVDs the monitor may display in full screen l Run the built in diagnostics NOTE When choosing DVI D mode the Auto Adjust function will not be available Specific Symptoms What You Experience Possible Solutions USB interface is not working USB peripherals are not working l Check that your monitor is turned ON l Reconnect the upstream cable to ...

Page 38: ...e Soundbar and the user l Confirm that the audio line in plug is completely inserted into the jack of the sound card or audio source l Set all Windows audio balance controls L R to their midpoints l Clean and reseat the audio line in plug l Troubleshoot the computer s sound card l Test the Soundbar using another audio source i e portable CD player Low Volume Volume is too low l Clear any obstructi...

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