Dell Studio XPS 0NWK08A01 Setup Manual Download Page 1

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SETUP GUIDE

Summary of Contents for Studio XPS 0NWK08A01

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Page 3: ...SETUP GUIDE Regulatory model DCRM SETUP GUIDE ...

Page 4: ...ll the DELL logo YOURS IS HERE Studio XPS Solution Station and DellConnect are trademarks of Dell Inc Intel is a registered trademark and Core is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and the Windows start button logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trad...

Page 5: ... Connect to the Internet Optional 15 Using Your Studio XPS Desktop 18 Front View Features 18 Top View Features 20 Back View Features 22 Back Panel Connectors 24 Software Features 26 Dell Dock 27 Dell DataSafe Online Backup 28 Solving Problems 29 Beep Codes 29 Network Problems 30 Power Problems 31 Memory Problems 33 Lockups and Software Problems 34 Using Support Tools 36 Dell Support Center 36 My D...

Page 6: ... Customer Service 52 DellConnect 52 Online Services 53 Automated Order Status Service 54 Product Information 54 Returning Items for Repair Under Warranty or for Credit 55 Before You Call 56 Contacting Dell 57 Finding More Information and Resources 58 Specifications 60 Appendix 65 Macrovision Product Notice 65 Information for NOM or Official Mexican Standard Only for Mexico 66 Index 67 ...

Page 7: ...r computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance NOTE Your computer s Service Tag is located on a label under the FlexBay panel on the front of your computer Use the Service Tag to identify your computer when you access the Dell Support website or contact technical support Setting Up Your Studio XPS Desktop ...

Page 8: ...ion and a level surface to place your computer Restricting airflow around your computer may cause it to overheat To prevent overheating ensure that you leave at least 10 2 cm 4 inches at the back of the computer and a minimum of 5 1 cm 2 inches on all other sides You should never place your computer in an enclosed space such as a cabinet or drawer when it is powered on ...

Page 9: ...7 Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer ...

Page 10: ...DVI to VGA adapter and VGA cable to connect to the display NOTE HDMI or DVI cables may not ship with your computer You can purchase the HDMI to DVI adapter and additional HDMI or DVI cables at www dell com Use the appropriate cable based on the connectors available on your computer and display See the following table to identify the connectors on your computer and display NOTE When connecting to a...

Page 11: ...p Your Studio XPS Desktop Connection Type Computer Cable Display VGA to VGA VGA cable DVI to VGA DVI to VGA adapter VGA cable DVI to DVI DVI cable HDMI to HDMI HDMI cable HDMI to DVI HDMI to DVI adapter DVI cable ...

Page 12: ...n Ethernet cable to connect to the network connector RJ45 connector Connect the telephone cable only to the modem connector RJ11 connector and not to the network connector RJ45 connector To connect your computer to a network or a broadband device connect one end of the network cable to the network port or the broadband device Connect the other end of the network cable to the network connector RJ45...

Page 13: ...11 Setting Up Your Studio XPS Desktop Connect the Power Cable ...

Page 14: ...12 Setting Up Your Studio XPS Desktop Press the Power Button ...

Page 15: ...ral procedures including accepting license agreements setting preferences and setting up an Internet connection CAUTION Do not interrupt the operating system s setup process Doing so may render your computer unusable and you will need to reinstall the operating system NOTE For optimal performance of your computer it is recommended that you download and install the latest BIOS and drivers for your ...

Page 16: ...ware drivers or other system settings have left the computer in an undesirable operating state You will require the following to create the system recovery media Dell DataSafe Local Backup USB key with a minimum capacity of 8 GB or DVD R DVD R Blu ray Disc NOTE Dell DataSafe Local Backup does not support rewritable discs To create a system recovery media Ensure that the computer is turned on 1 Ins...

Page 17: ...hase one at www dell com Setting Up a Wired Connection If you are using a dial up connection connect the telephone cable to the optional modem and to the telephone wall jack before you set up your Internet connection If you are using a DSL or cable satellite modem connection contact your ISP or cellular telephone service for setup instructions To complete setting up your wired Internet connection ...

Page 18: ... the search box type 3 network and then click Network and Sharing Center Connect to a network Follow the instructions on the screen to 4 complete the setup Setting Up Your Internet Connection ISPs and ISP offerings vary by country Contact your ISP for offerings available in your country If you cannot connect to the Internet but have successfully connected in the past the ISP might have a service o...

Page 19: ...box type 3 network and then click Network and Sharing Center Set up a new connection or network Connect to the Internet The Connect to the Internet window appears NOTE If you do not know which type of connection to select click Help me choose or contact your ISP Follow the instructions on the screen and 4 use the setup information provided by your ISP to complete the setup ...

Page 20: ...18 Front View Features Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS 9100 desktop 1 4 9 2 3 8 6 7 5 ...

Page 21: ...liant devices such as external hard drives Also compatible with USB 2 0 devices 5 FlexBay slot Can support an optional Media Card Reader or an additional hard drive 6 FlexBay panel Covers the FlexBay slots 7 Service Tag and Express Service Code Used to identify your computer when you access the Dell Support website or call technical support 8 Optical drive eject button Press the marked portion on ...

Page 22: ...20 Using Your Studio XPS Desktop Top View Features 5 1 2 3 4 ...

Page 23: ...never turn off the computer while the hard drive activity light is blinking 3 Power button Turns the computer on or off when pressed The light in the center of this button indicates the power state NOTE For information on power problems see Power Problems on page 31 4 Headphone connector Connects to headphones NOTE To connect to a powered speaker or sound system use the audio connectors on the bac...

Page 24: ...22 Using Your Studio XPS Desktop Back View Features 1 2 3 4 5 ...

Page 25: ...ion card slots Provide access to connectors on any installed PCI and PCI express cards 4 Security cable slot Attaches a commercially available security cable to your computer NOTE Before you buy a security cable ensure that it fits into the security cable slot on your computer 5 Power supply light Indicates power availability on the power supply unit NOTE The power supply light may not be availabl...

Page 26: ...24 Using Your Studio XPS Desktop Back Panel Connectors 3 2 1 6 8 7 10 4 5 9 11 ...

Page 27: ...rophone for voice or audio input into a sound or telephony program 6 Front L R line out connector Connects to front L R speakers 7 Line in connector Connects to recording or playback devices such as a microphone cassette player CD player or VCR 8 Center subwoofer connector Connects to a center speaker or subwoofer 9 Rear L R surround connector Connects to rear L R surround speakers 10 Network conn...

Page 28: ...ur computer After connecting to the Internet you can access websites setup an e mail account and upload or download files Entertainment and Multimedia You can use your computer to watch videos play games create your own CDs listen to music and radio stations You can download or copy pictures and video files from portable devices such as digital cameras and cell phones Optional software application...

Page 29: ...t click the Dock click 1 Add Category The Add Edit Category window is displayed Enter a title for the category in the 2 Title field Select an icon for the category from the 3 Select an image box Click 4 Save Add an Icon Drag and drop the icon to the Dock or a category Remove a Category or Icon Right click the category or icon on the Dock 1 and click Delete shortcut or Delete category Follow the in...

Page 30: ...ne is an automated backup and recovery service that helps protect your data and other important files from catastrophic incidents like theft fire or natural disasters You can access the service on your computer using a password protected account For more information go to delldatasafe com To schedule backups Double click the Dell DataSafe Online 1 icon on the taskbar Follow the instructions that a...

Page 31: ...problems This series of beeps called a beep code identifies a problem Write down the beep code and contact Dell see Contacting Dell on page 57 Beep Code Possible Problem One Possible system board failure BIOS ROM checksum failure Two No RAM detected NOTE If you installed or replaced the memory module ensure that the memory module is seated properly Three Possible system board failure Chipset error...

Page 32: ...ed Check the status of the link integrity light The link integrity light on the integrated network connector lets you verify that your connection is working and provides information on the status Off The computer is not detecting a physical connection to the network or is connected to a 10 Mbps network Solid green A good connection exists between a 100 Mbps network and the computer Solid orange A ...

Page 33: ...r strips and power extension cables to verify that the computer turns on properly Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the power supply light on the back of the computer is on If the light is off there may be a possible problem with the power supply or the power cable If the problem persists contact Dell see Contacting Dell on pa...

Page 34: ...ntacting Dell on page 57 If the power light is blinking amber There may be a problem with the system board For assistance contact Dell see Contacting Dell on page 57 If you encounter interference that hinders reception on your computer An unwanted signal is creating interference by interrupting or blocking other signals Some possible causes of interference are Power keyboard and mouse extension ca...

Page 35: ...ee the Service Manual at support dell com manuals If the problem persists contact Dell see Contacting Dell on page 57 If you experience other memory problems Ensure that you are following the memory installation guidelines see the Service Manual at support dell com manuals Check if the memory module is compatible with your computer Your computer supports DDR3 memory For more information about the ...

Page 36: ...es installation instructions in its documentation or on CD If the computer stops responding or a solid blue screen appears CAUTION You might lose data if you are unable to perform an operating system shutdown If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off Then rest...

Page 37: ...shut down your computer through the Start menu Check the software documentation or contact the software manufacturer for troubleshooting information Ensure that the program is compatible with the operating system installed on your computer Ensure that your computer meets the minimum hardware requirements needed to run the software See the software documentation for information Ensure that the prog...

Page 38: ...nks to access Self Help Troubleshooting Security System Performance Network Internet Backup Recovery and Windows operating system Alerts technical support alerts relevant to your computer Assistance from Dell Technical Support with DellConnect Customer Service Training and Tutorials How To Help with Solution Station and Online Scan with PC CheckUp About Your System System Documentation Warranty In...

Page 39: ...e instructions on the screen to 2 register and download the software Reinstall or create backup media of the 3 software for future use System Messages If your computer has an issue or error it may display a system message that will help you identify the cause and action needed to resolve the issue NOTE If the message you received is not listed in the following examples see the documentation for ei...

Page 40: ...anuals System fan failure System fan has failed System fan needs replacement See the Service Manual at support dell com manuals Hard disk drive failure Possible hard disk drive failure during HDD POST Contact Dell for assistance see Contacting Dell on page 57 Hard disk drive read failure Possible hard disk drive failure during HDD boot test Contact Dell for assistance see Contacting Dell on page 5...

Page 41: ...xceeded its normal operating range Dell recommends that you back up your data regularly A parameter out of range may or may not indicate a potential hard drive problem S M A R T error possible hard drive failure Contact Dell for assistance see Contacting Dell on page 57 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected but incorrectly confi...

Page 42: ... Press F2 during POST Power On Self Test to enter the System Setup BIOS utility Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive NOTE If your computer cannot display a screen image contact Dell see Contacting Dell on page 5...

Page 43: ...maining memory tests This will take about 30 minutes or more Do you want to continue Recommended If you are experiencing memory issues c press y otherwise press n The following message is displayed Booting Dell Diagnostic Utility Partition Press any key to continue Press any key to go to the d Choose An Option window If PSA is not invoked Press any key to start the Dell Diagnostics from the diagno...

Page 44: ...E The Drivers and Utilities disc may not ship with your computer Insert the 1 Drivers and Utilities disc Shut down and restart the computer 2 When the DELL logo appears press F12 immediately NOTE If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop then shut down your computer and try again NOTE The next steps change the boot seque...

Page 45: ...blem during a test 8 a message with the error code and a description of the problem will appear on your screen Write down the error code and problem description and contact Dell see Contacting Dell on page 57 NOTE The Service Tag for your computer is displayed at the top of each test screen The Service Tag helps you identify your computer when you contact Dell When the tests complete close the tes...

Page 46: ...as the first solution Dell DataSafe Local Backup when System Restore does not resolve your problem System recovery media when operating system failure prevents the use of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Opera...

Page 47: ...n the search box type 2 System Restore and press Enter NOTE The User Account Control window may appear If you are an administrator on the computer click Continue otherwise contact your administrator to continue the desired action Click 3 Next and follow the instructions on the screen In the event that System Restore did not resolve the issue you may undo the last system restore Undoing the Last Sy...

Page 48: ... be available in all regions NOTE If Dell DataSafe Local Backup is not available on your computer use Dell Factory Image Restore see Dell Factory Image Restore on page 49 to restore your operating system You can use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you purchased your computer while preserving the data files Dell DataSafe Local Backup allow...

Page 49: ...depending on the size of the data to be restored NOTE For more information see the knowledge base article 353560 at support dell com Upgrading to Dell DataSafe Local Backup Professional NOTE Dell DataSafe Local Backup Professional may be installed on your computer if you ordered it at the time of purchase Dell DataSafe Local Backup Professional provides additional features that allow you to Backup...

Page 50: ...y media in case of Operating system failure that prevents the use of recovery options that are installed on your computer Hard drive failure that prevents data from being recovered To restore the factory image of your computer using the system recovery media Insert the system recovery disc or USB key 1 and restart the computer When the DELL 2 logo appears press F12 immediately NOTE If you wait too...

Page 51: ...ertain computers NOTE If Dell Factory Image Restore is not available on your computer use Dell DataSafe Local Backup see Dell DataSafe Local Backup on page 46 to restore your operating system Use Dell Factory Image Restore only as the last method to restore your operating system This option restores your hard drive to the operating state it was in when you purchased the computer Any programs or fi...

Page 52: ...nistrator in the User name field then click OK Click 6 Dell Factory Image Restore The Dell Factory Image Restore welcome screen appears NOTE Depending upon your configuration you may need to select Dell Factory Tools then Dell Factory Image Restore Click 7 Next The Confirm Data Deletion screen appears NOTE If you do not want to proceed with Factory Image Restore click Cancel Click the check box to...

Page 53: ...t of Dell Support online If the preceding steps have not resolved the 5 problem see Contacting Dell on page 57 NOTE Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures NOTE Dell s Express Service Code system may not be available in all countries When prompted by Dell s automated telephone system enter your Express Servic...

Page 54: ...To contact Dell s support service see Before You Call on page 56 and then see the contact information for your region or go to support dell com DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection diagnose your problem and repair it all under your supervision For more information go to support...

Page 55: ...nd e mail addresses Dell Support websites support dell com support jp dell com Japan only support euro dell com Europe only Dell Support e mail addresses mobile_support us dell com support us dell com la techsupport dell com Latin America and Caribbean countries only apsupport dell com Asian Pacific countries only Dell Marketing and Sales e mail addresses apmarketing dell com Asian Pacific countri...

Page 56: ... Dell on page 57 If you have a problem with your order such as missing parts wrong parts or incorrect billing contact Dell for customer assistance Have your invoice or packing slip handy when you call For the telephone number to call for your region see Contacting Dell on page 57 Product Information If you need information about additional products available from Dell or if you would like to place...

Page 57: ... telephone number to call your region see Contacting Dell on page 57 Include a copy of the invoice and a letter 2 describing the reason for the return Include a copy of the Diagnostics Checklist see 3 Diagnostic Checklist on page 56 indicating the tests that you have run and any error messages reported by the Dell Diagnostics see Dell Diagnostics on page 40 Include any accessories that belong with...

Page 58: ...computer You may be asked to type some commands at the keyboard relay detailed information during operations or try other troubleshooting steps possible only at the computer itself Ensure that the computer documentation is available Diagnostic Checklist Name Date Address Phone number Service Tag and Express Service Code located on the label under the FlexBay panel Return Material Authorization Num...

Page 59: ...DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer ...

Page 60: ...tem software My Dell Downloads on page 37 for more information about the Microsoft Windows operating system and features support dell com upgrade your computer with new or additional components like a new hard drive reinstall or replace a worn or defective part the Service Manual at support dell com manuals NOTE In some countries opening and replacing parts of your computer may void your warranty ...

Page 61: ...www dell com regulatory_compliance find your Service Tag Express Service Code You must use the Service Tag to identify your computer on support dell com or to contact technical support the label under the FlexBay panel the Dell Support Center To launch the Dell Support Center click the icon in the taskbar find drivers and downloads readme files access technical support and product help check on yo...

Page 62: ...t the option to view information about your computer Specifications Computer Model Studio XPS 9100 Computer Information Processor type Intel Core i7 System chipset Intel X58 RAID support RAID 0 striping RAID 1 mirroring BIOS chip NVRAM 4 MB Drives Externally accessible two 5 25 inch bays for SATA DVD RW Super Multi Drive Blu ray Disc combo or Blu ray Disc RW optical drive two 3 5 inch FlexBays Int...

Page 63: ...al at support dell com manuals External Connectors Network adapter one RJ45 connector eSATA one back panel connector IEEE 1394 one back panel 6 pin serial connector USB three top panel one front panel and four back panel USB 2 0 compliant connectors one front panel USB 3 0 compliant connector optional Audio top panel one headphone and one microphone connector back panel six connectors for 7 1 chan...

Page 64: ...tional PCI modem Video Discrete PCI Express x16 card up to 300 W Audio Type integrated 7 1 channel High Definition audio with S PDIF support Expansion Slots PCI one 124 pin connector PCI Express x1 three 36 pin connectors PCI Express x8 one 98 pin connector PCI Express x16 one 164 pin connector ...

Page 65: ...RO Duo card Memory Stick PRO MSPRO card Memory Stick PRO HG MSPRO HG card Secure Digital SD card Secure Digital High Capacity SDHC 2 0 card MultiMedia Card MMC MicroDrive MD Power Wattage 525 W Voltage 100 240 VAC Coin cell battery CR2032 lithium Physical Height 493 mm 19 40 inches Width 198 mm 7 79 inches Depth 528 mm 20 78 inches Weight starting at 20 01 kg 44 11 lb ...

Page 66: ...ent Maximum shock for operating measured with Dell Diagnostics running on the hard drive and a 2 ms half sine pulse for non operating measured with the hard drive in head parked position and a 2 ms half sine pulse Operating 40 G for 2 ms with a change in velocity of 20 in s 51 cm s Non Operating 50 G for 26 ms with a change in velocity of 320 in s 813 cm s Altitude maximum Operating 15 2 to 3048 m...

Page 67: ...ts and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited ...

Page 68: ...l Mexican Standard NOM Importer Dell México S A de C V Paseo de la Reforma 2620 11 Col Lomas Altas 11950 México D F Regulatory Model Number Voltage Frequency Electricity Consumption DCRM 100 240 VAC 50 60 Hz 10 A For details read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_...

Page 69: ...ice 52 D DataSafe Local Backup 46 DellConnect 52 Dell DataSafe Online Backup 28 Dell Diagnostics 40 Dell Dock 27 Dell Factory Image Restore 49 Diagnostic Checklist 56 drivers and downloads 59 DVDs playing and creating 26 E email addresses for technical support 53 Express Service Code 59 F front view connectors 18 FTP login anonymous 53 H hard drive type 60 Index ...

Page 70: ...r 21 I Internet connection 15 ISP Internet Service Provider 15 M memory problems solving 33 memory support 61 N network connection fixing 30 network connector location 25 O order status 54 P power button 21 power problems solving 31 problems solving 29 products information and purchasing 54 R restoring factory image 49 ...

Page 71: ...ort e mail addresses 53 support sites worldwide 53 System Messages 37 System Restore 45 T technical support 52 temperature operating and storage ranges 64 U USB 2 0 back connectors 25 front connector 19 top connectors 21 W warranty returns 55 Windows Program Compatibility Wizard 34 Windows reinstalling 44 wireless network connection 30 ...

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