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Dell™ SP2309W Flat Panel Monitor User's Guide

 

Notes, Notices, and Cautions 

Information in this document is subject to change without notice. 

© 

2008-

2009 Dell Inc. All rights reserved.

 

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

 

is strictly forbidden. 

Trademarks used in this text:

 DELL and 

the

 DELL

 logo are trademarks of Dell Inc;  

Microsoft, Windows, 

a n d

 Windows Vista 

are either registered trademarks or trademarks of 

Microsoft Corporation in the United States and/or other countries. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

Model SP2309Wc 

 

July 2009  Rev. A02

 

 

 

 

 

About Your Monitor

 

Setting Up the Monitor

 

Operating the Monitor

 

Troubleshooting 

 

Appendix

 

 

NOTE: 

A NOTE indicates important information that helps you make better use of your computer.

NOTICE: 

A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

 

CAUTION: 

A CAUTION indicates a potential for property damage, personal injury, or death.

Summary of Contents for SP2309W

Page 1: ...the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own Model SP2309Wc July 2009 Rev A02 About Your Monitor Setting Up the Monitor Operating the Monitor Troubleshooting Appendix NOT...

Page 2: ...issing contact Dell Package Contents Product Features Identifying Parts and Controls Monitor Specifications Universal Serial Bus USB Interface Plug and Play Capability Camera MIC Specifications Maintenance Guidelines NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries l Monitor with stand l Power cable l VGA cable l DV...

Page 3: ... solutions Plug and play capability if supported by your system On Screen Display OSD adjustments for ease of set up and screen optimization Software and documentation media which includes an information file INF Image Color Matching File ICM and product documentation Security lock slot 2 0 Mega pixel internal webcam with integrated microphone Identifying Parts and Controls Front View l USB up str...

Page 4: ...code serial number label To contact Dell for technical support 3 Security lock slot To help secure your monitor 4 Dell soundbar mounting brackets To attach the optional Dell Soundbar 5 Regulatory rating label Lists the regulatory approvals 6 Cable management slot To organize cables by placing them through the slot Left view Right view Label Description 1 USB downstream port ...

Page 5: ...eyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and automatic power saving feature Activate the computer and wake up the monitor to gain access to the OSD Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor VESA Modes Horizontal Sync Vertical Sync Video Power Indi...

Page 6: ...Pin Assignments VGA Connector Pin Number 15 pin Side of the Connected Signal Cable 1 Video Red 2 Video Green 3 Video Blue ...

Page 7: ... Number 24 pin Side of the Connected Signal Cable 1 TMDS RX2 2 TMDS RX2 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1 10 TMDS RX1 11 TMDS Ground 12 Floating 13 Floating 14 5V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0 18 TMDS RX0 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock 24 TMDS Clock ...

Page 8: ...ield 3 T M D S Data 2 4 T M D S Data 1 5 T M D S Data 1 Shield 6 T M D S Data 1 7 T M D S Data 0 8 T M D S Data 0 Shield 9 T M D S Data 0 10 T M D S Clock 11 T M D S Clock Shield 12 T M D S Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect ...

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Page 12: ...ions Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Back to Contents Page CAUTION Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards NOTE If you do not have an acti...

Page 13: ...support dell com enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your graphics Adapter attempt to set the resolution to 2048x1152 again Back to Contents Page NOTE If you are unable to set the resolution to 2048 x 1152 please contact Dell to inquire about a graphics Adapter that supports these resolutions ...

Page 14: ...ion at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example http www ATI com OR http www NVIDIA com 6 After installing the drivers for your graphics adapter attempt to set the resolution to 2048x1152 again Back to Contents Page NOTE If you are unable to set the resolution to 2048 x 1152 please contact the manufacturer of your co...

Page 15: ... On the Monitor Touch the to turn on the monitor Using the Front Panel Controls Use the keys on the front of the monitor to adjust the image settings Front panel Key Description A Preset modes Use the Preset modes key to choose from a list of preset color modes See Using the OSD Menu B Brightness Contrast Use the Brightness Contrast key to direct access to the Brightness and Contrast control menu ...

Page 16: ...he Up key to adjust increase ranges items in the OSD menu B Down Use the Down key to adjust decrease ranges items in the OSD menu C OK Use the OK key to confirm your selection D Back Use the back key to back main menu NOTE If you change the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves the changes The changes are also saved if you change the ...

Page 17: ...ight Touch the key to increase brightness and touch the key to decrease brightness min 0 max 100 Contrast Allows you to adjust the contrast or the degree of difference between darkness and lightness on the monitor screen Adjust brightness first and adjust contrast only if you need further adjustment Touch the key to increase contrast and touch the key to decrease contrast min 0 max 100 Auto Adjust...

Page 18: ...s connected to your computer l Video Select this mode if your monitor is connected to a DVD player NOTE Depending upon the Display Mode you select the Preset Modes available for your monitor change Preset Mode Allows you to choose from a list of preset color modes In the Graphics mode you can set the color to the following preset values l Standard Loads the monitor s default color settings This is...

Page 19: ...not available Vertical Position Use the and keys to adjust image up and down min 0 max 100 NOTE When using DVI or HDMI source the Vertical Position setting is not available Zoom Allows you to zoom in to specific area of interest on your monitor Use and keys to adjust the zoom from 0 to 100 NOTE Zoom will reset to default after power cycling or after power save recovery NOTE Zoom default setting wi...

Page 20: ...lows you to adjust the OSD background from opaque to transparent Menu Timer Allows you to set the time for which the OSD remains active after you touch a key on the monitor Use the and keys to adjust the slider in 1 second increments from 5 to 60 seconds Menu Lock Controls user access to adjustments When Lock is selected no user adjustments are allowed All keys are locked except NOTE When the OSD ...

Page 21: ...he monitor to terminate LCD Conditioning at any time Factory Reset Resets all OSD settings to the factory preset values Personalize Allows you to adjust shortcut key key for 1 Brightness Contrast 2 Input Source and 3 Preset mode The following warning messages may appear on the screen to indicate that the monitor is out of synchronization This means that the monitor cannot synchronize with the sign...

Page 22: ...ing a non Dell computer portable or desktop Go to the support site for your computer and download the latest graphic drivers Go to your graphics card website and download the latest graphic drivers Using the Dell Soundbar Optional The Dell Soundbar is a stereo two channel system mountable on Dell Flat Panel Displays The Soundbar has a rotary volume and on off control to adjust the overall system l...

Page 23: ...n its flat folded state set it screen side up on a flat surface 2 Adjust the tilt by moving the edges of the monitor either toward or away from you without touching or putting touchure on the screen CAUTION The double hinged monitor can fall back if the hinge is extended fully and the monitor screen is tilted back too far 1 Put the shipping strap in a safe place in case you need it to ship the mon...

Page 24: ...is not included with this monitor To download the graphics driver go to support dell com and see the Download section for Video Drivers for latest driver updates 1 Insert the Dell Drivers and Documentation CD into the drive NOTE Ensure that the USB cable is connected between the monitor and the computer 2 Choose Webcam Software 3 The Install Shield Wizard automatically launches the setup applicati...

Page 25: ...s see the camera s Help file see Accessing the Camera s Help File Setting the Resolution To set the camera resolution using the Dell Webcam Central Resetting the Camera Defaults To reset the Camera settings using the Dell Webcam Central 1 Right click the Dell Webcam Central icon in the system tray located in the lower right corner of the screen Click Open Webcam Central 2 In the Webcam Central win...

Page 26: ...operties 2 Select the Settings tab 3 Move the slider bar to the right by pressing and holding left mouse key and adjust the screen resolution to 2048X1152 4 Click OK If you do not see 2048 x 1152 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desk...

Page 27: ... are trademarks of Dell Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other...

Page 28: ...ables on the same computer Use all of the cables only when they are connected to different computers with appropriate video systems Connecting the Blue VGA Cable WARNING Do not place the double hinged monitor face down for folding The base hinge can spring up and cause serious injury or damage 1 With the monitor still in its flat folded state set it screen side up on a flat surface 2 Tilt the pane...

Page 29: ...omputer 2 Connect USB peripherals to the downstream USB ports side or bottom on the monitor See side or bottom view for details 3 Plug the power cables for your computer and monitor into a nearby outlet 4 Turn on the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Solving Problems 5 Use the cable holder on the monitor stand to...

Page 30: ...ther than the Dell Soundbar 1 Working from the back of the monitor attach Soundbar by aligning the two slots with the two tabs along the bottom of the monitor 2 Slide the Soundbar to the left until it snaps into place 3 Connect the Soundbar with the DC power connector from the Soundbar Power Adaptor 4 Insert the mini stereo plug from the back of the Soundbar into the computer s audio output jack B...

Page 31: ...Back to Contents Page ...

Page 32: ...us procedure check your video controller and computer because your monitor is functioning properly Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer system and graphic card To run the built in diagnostics 1 Ensure that the screen is clean no dust par...

Page 33: ...e monitor to Factory Settings l Change the video resolution to the correct aspect ratio 16 9 Shaky Jittery Video Wavy picture or fine movement l Perform Auto Adjust via OSD l Adjust the Phase and Pixel Clock controls via OSD l Reset the monitor to Factory Settings l Check environmental factors l Relocate the monitor and test in another room Missing Pixels LCD screen has spots l Cycle power on off ...

Page 34: ...ay settings in Zoom Setting OSD l Reset the monitor to Factory Settings Cannot adjust the monitor with the keys on the front panel OSD does not appear on the screen l Turn off the monitor unplug the power cord plug back and then turn on the monitor No Input Signal when user controls are touched No picture the LED light is white When you touch up down or Menu key the message appears l Check the sig...

Page 35: ...y Windows Reinstall the camera drives using the Dell SP2309W Webcam Resource CD See Using the Camera for more information Camera is not detected The camera is not working and the LED is on Remove and insert the USB cable Reinstall the Dell Webcam Software and drivers See installing your Dell Webcam Software for more information Poor Focus The camera captures fuzzy or unclear videos and pictures Ve...

Page 36: ...io Devices 2 Click to uncheck the box next to Mute Set the correct audio source in Dell Webcam Central To select the correct audio source 1 In the Dell Webcam Central navigate to configure settings by clicking on the More Options key 2 Select Monitor Webcam in the Microphone box 3 Adjust the Volume slider to obtain the desired audio level Test the microphone Try testing the microphone using an app...

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