Dell S5840cdn, User Manual, Page: 68 / 113

Action Yes No
Step 2
a
From the home screen, touch Settings > Paper > Tray
Configuration > Paper Size/Type .
b
Set the paper size and type to match the paper loaded in the
linked trays.
c
Print the document.
Do the trays link correctly?
The problem is
solved. Contact technical
support .
Paper frequently jams
Action Yes No
Step 1
a
Pull out the tray.
b
Check if the paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Step 2
a
From the Paper menu on the control panel, check if the printer
is detecting the correct paper size.
b
Resend the print job.
Do paper jams still occur frequently?
Go to step 3. The problem is
solved.
Step 3
a
Load paper from a fresh package.
b
Print the document.
Do paper jams still occur frequently?
Contact technical
support .
The problem is
solved.
Troubleshooting 68