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Network-related Problems
|
281
When print result is not what was expected
Mac OS X 10.7/10.8/10.9/10.10/10.11
When you cannot print
E-mail Features Problems
Internet/Intranet Connection Problems
When connection to the Internet/Intranet fails
Cause
Check point
Remedy
Selected printer language on the
machine does not match the
printer language of the print data.
Confirm the selected printer
language on the machine and the
printer language of the print data.
Select the printer language on the
machine to match the print data.
The computer is not using the
print driver supplied with the
machine (is using another
company's print driver).
Confirm whether the print driver
on the computer is the one
supplied with the machine.
On the computer, select the print
driver supplied with the machine.
If the print driver is not listed for
selection, install the print driver
and then select it. Operation is not
guaranteed if another company's
print driver is used.
Cause
Check point
Remedy
The LPD port is not activated.
Confirm whether the LPD port is
activated.
When printing with a printer
detected by using Bonjour, enable
Port
.
Symptom
Remedy
Cannot receive e-mail.
Is the e-mail address for the machine configured?
Are the SMTP server settings configured correctly?
Is
Domain Filtering
set?
Confirm whether your own domain is set to
Allowed Domains
, on
Dell
Printer Configuration Web Tool
.
Is the SMTP server operating properly?
Consult your network administrator.
Is the mail address correct?
Enter the correct mail address.
Doesn’t the data size exceed the maximum e-mail size?
Change the maximum e-mail size, or lower the resolution.
A
Confirmation Report - Job
Undelivered
is output.
Unable to transmit because of an error.
Check the Transmission Results in the
Confirmation Report - Job
Undelivered
. If the status code is displayed, refer to "Status Codes".
Cause
Remedy
The Authentication feature used
on the remote server is not
supported by the machine.
Only Basic Authentication is supported by the machine. The machine
does not support NTLM/digest.
For security purposes, change to the Authentication feature using SSL.
Summary of Contents for S3840cdn
Page 1: ...Dell Color Smart Printer S3840cdn User s Guide Regulatory Model S3840cdn ...
Page 8: ...8 ...
Page 9: ... 9 1 1Before Beginning ...
Page 18: ...18 About the Printer ...
Page 19: ... 19 2 2Setting Up the Printer Printer Setup ...
Page 51: ... 51 3 3Using Your Printer ...
Page 139: ... 139 4 4Printing ...
Page 155: ... 155 5 5Know Your Printer ...
Page 212: ...212 Specifications ...
Page 213: ... 213 6 6Maintaining Your Printer ...
Page 248: ...248 Removing Options ...
Page 249: ... 249 7 7Troubleshooting ...
Page 289: ... 289 Appendix ...
Page 446: ...446 ...