Dell S3840cdn, User Manual

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| Network-related Problems
Network-related Problems
When using SMB
When you cannot communicate with the machine or other SMB
machines
When using TCP/IP
Windows Vista, Windows 7, Windows 8.1, Windows 10, Windows
Server 2008 R2, Windows Server 2012 R2, or Windows Server
2016
When you cannot print
Cause Check point Remedy
If Auto Master Mode of SMB is set
to On , the number of machines
whose information can be stored
is limited. The number depends on
the network environment.
The machine or other SMB
machines cannot be searched
from the Network Computers
icon. Confirm the setting of Auto
Master Mode of SMB. If the setting
is enabled, change it to Off .
Cause Check point Remedy
The IP address is incorrect. Request your network
administrator to check the
machine's IP address. Set a correct IP address on the
machine.
The volume of the print data sent
in an instruction from a computer
exceeded the maximum receivable
volume when the LPD spool is set
to memory spool. Confirm the memory amount for
the LPD spool and the volume of
the print data transmitted by an
instruction. If the one file of print data exceeds
the memory amount, divide the
file so as not to exceed the
amount.
If the print data is divided into
multiple files and exceeds the
memory amount, decrease the
number of files so as not to exceed
the amount.
An unrecoverable error occurred
during the printing process. Confirm whether any error
messages are displayed on the
control panel. Restart the machine. Wait until the
screen completely goes out to
switch on the machine power.
The machine is not set to the
transport protocol supported by
the computer. Confirm the transport protocol
selected on the machine. Select the transport protocol
supported by the computer.
The machine is trying to process a
data format that does not match
the data format of the print data
transmitted from a computer.
-
Set not to output Ctrl-D.