Configuring SupportAssist Person
SupportAssist Person mode allows you to configure name, email addresses, phone, method and time zone for contacting the person.
SupportAssist Person configurations are optional for the SupportAssist service.
To configure SupportAssist person, use the following commands.
1
Configure the contact name for an individual.
SUPPORTASSIST mode
[no] contact-person [first <
first-name
>] last <
last-name
>
Dell(conf-supportassist)#contact-person first john last doe
Dell(conf-supportassist-pers-john_doe)#
2
Configure the email addresses to reach the contact person.
SUPPORTASSIST PERSON mode
[no] email-address primary
email-address
[alternate
email-address
]
Dell(conf-supportassist-pers-john_doe)#email-address primary [email protected]
Dell(conf-supportassist-pers-john_doe)#
3
Configure phone numbers of the contact person.
SUPPORTASSIST PERSON mode
[no] phone primary
phone
[alternate
phone
]
Dell(conf-supportassist-pers-john_doe)#phone p919999999999
Dell(conf-supportassist-pers-john_doe)#
4
Configure the preferred method for contacting the person.
SUPPORTASSIST PERSON mode
preferred-method {
| no-contact |
phone
]
Dell(conf-supportassist-pers-john_doe)#preferred-method email
Dell(conf-supportassist-pers-john_doe)#
5
Configure the time frame for contacting the person.
SUPPORTASSIST PERSON mode
[no] time-zone zone
+-HH:MM
[start-time
HH:MM
] [end-time
HH:MM
]
Dell(conf-supportassist-pers-john_doe)#time-zone zone +01:24 start-time 12:00 end-time 23:00
Dell(conf-supportassist-pers-john_doe)#
Configuring SupportAssist Server
SupportAssist Server mode allows you to configure server name and the means of reaching the server. By default, a SupportAssist server
URL has been configured on the device. Configuring a URL to reach the SupportAssist remote server should be done only under the
direction of Dell SupportChange.
To configure SupportAssist server, use the following commands.
1
Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.
SUPPORTASSIST mode
[no] server
server-name
Dell(conf-supportassist)#server default
Dell(conf-supportassist-serv-default)#
2
Configure a proxy for reaching the SupportAssist remote server.
844
SupportAssist
Summary of Contents for S3048-ON
Page 1: ...Dell Configuration Guide for the S3048 ON System 9 11 2 5 ...
Page 137: ...0 Gi 1 1 Gi 1 2 rx Flow N A N A 0 0 No N A N A yes Access Control Lists ACLs 137 ...
Page 142: ...Figure 10 BFD Three Way Handshake State Changes 142 Bidirectional Forwarding Detection BFD ...
Page 241: ...Dell Control Plane Policing CoPP 241 ...
Page 287: ... RPM Synchronization GARP VLAN Registration Protocol GVRP 287 ...
Page 428: ...Figure 53 Inspecting the LAG Configuration 428 Link Aggregation Control Protocol LACP ...
Page 477: ...Figure 73 Configuring Interfaces for MSDP Multicast Source Discovery Protocol MSDP 477 ...
Page 478: ...Figure 74 Configuring OSPF and BGP for MSDP 478 Multicast Source Discovery Protocol MSDP ...
Page 483: ...Figure 77 MSDP Default Peer Scenario 2 Multicast Source Discovery Protocol MSDP 483 ...
Page 484: ...Figure 78 MSDP Default Peer Scenario 3 484 Multicast Source Discovery Protocol MSDP ...
Page 745: ...Figure 104 Single and Double Tag TPID Match Service Provider Bridging 745 ...
Page 746: ...Figure 105 Single and Double Tag First byte TPID Match 746 Service Provider Bridging ...