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        |       Appendix

Appendix

FCC notices (U.S. only) and other regulatory 
information

For FCC notices and other regulatory information, see the regulatory compliance 
website located at 

https://www.dell.com/regulatory_compliance

.

Contacting Dell

For customers in the United States, call 800-WWW-DELL (800-999-3355).

  NOTE: If you do not have an active Internet connection, you can find 

contact information on your purchase invoice, packing slip, bill, or Dell 
product catalog.

Dell provides several online and telephone-based support and service options. 
Availability varies by country and product, and some services may not be available in 
your area. 

To get online monitor support content:

        

 

See

 

https://www.dell.com/support/monitors

.

To contact Dell for sales, technical support, or customer service issues:

1.  Go to 

https://www.dell.com/support

.

2. Verify your country or region in the Choose A Country/Region drop-down menu 

at the bottom-right corner of the page.

3.  Click 

Contact Us

 next to the country dropdown.

4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

EU product database for energy label and 
product information sheet

S2722DGM:

 

https://eprel.ec.europa.eu/qr/545250

Summary of Contents for S2722DGM

Page 1: ...Model S2722DGM Regulatory model S2722DGMt Dell 27 Curved Gaming Monitor S2722DGM User s Guide ...

Page 2: ...r loss of data if instructions are not followed WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2021 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners 2021 05 Rev A00 ...

Page 3: ...ew 11 Monitor specifications 13 Resolution specifications 14 Preset display modes 15 Electrical specifications 16 Physical characteristics 17 Environmental characteristics 18 Pin assignments 19 Plug and Play 21 LCD monitor quality and pixel policy 21 Ergonomics 21 Handling and moving the monitor 23 Maintenance guidelines 24 Cleaning the monitor 24 Contents 3 ...

Page 4: ... monitor 34 Using the joystick control 34 Using the rear panel controls 35 Using the On Screen Display OSD menu 37 Accessing the menu system 37 OSD warning messages 47 Locking the rear panel control buttons 50 Setting the maximum resolution 51 Troubleshooting 52 Self test 52 Built in diagnostics 54 Common problems 55 Product specific problems 57 Appendix 58 FCC notices U S only and other regulator...

Page 5: ... operate with the AC power available in your location Keep the monitor in room temperature Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display Do not subject the monitor to severe vibration or high impact conditions For example do not place the monitor inside a car trunk Unplug the monitor when it is going to be left unused for an extended period of tim...

Page 6: ... the table below Ensure that you have received all the components and Contact Dell if anything is missing NOTE Some components may be optional and may not ship with your monitor Some features may not be available in certain countries Display Stand riser Stand base Power cable varies by country HDMI cable ...

Page 7: ...About your monitor 7 DisplayPort DP cable DP to DP Quick Start Guide Safety Environmental and Regulatory Information ...

Page 8: ... personalize your preferences Power and OSD buttons lock Security lock slot Stand lock 0 3 W in Standby mode AMD FreeSyncTM Premium Technology which minimizes graphic distortions like screen tearing and stuttering for smoother fluid gameplay Supports high refresh rates of 144 Hz and 165 Hz and a rapid response time of 1 ms in MPRT mode Dell Premium Panel Exchange for peace of mind Optimize eye com...

Page 9: ...our monitor 9 Identifying parts and controls Front view 1 Label Description Use 1 Power status light Solid white The monitor is turned on and functioning correctly Blinking white The monitor is in Standby mode ...

Page 10: ...se it to control the OSD menu 5 Function buttons Use the function buttons to adjust items in the OSD menu For more information see Operating the monitor 6 Barcode serial number and Service Tag label Refer to this label if you need to contact Dell for technical support The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in yo...

Page 11: ...ing a M3 x 6 mm screw screw not included 4 HDMI port HDMI 1 Connect the HDMI cable shipped with your monitor 5 HDMI port HDMI 2 Connect the HDMI cable shipped with your monitor 6 DisplayPort Connect the DisplayPort DP cable 7 Headphone out port Connect the headphones to the computer CAUTION Increasing the audio output beyond 50 on the volume control or equalizer may increase the output voltage on ...

Page 12: ...wnlights When the monitor setup is complete tap the touch sensor at the bottom of the display to turn the downlights on or off The factory setting is on so the downlights are active if the power cable is connected see Downlight ...

Page 13: ...l Brightness 350 cd m typical Contrast ratio 3000 to 1 typical Curvature Curvature 1500R Display screen coating Anti glare treatment of the front polarizer 3H hard coating Backlight LED edge lit system Response time Gray to Gray 6 ms Fast mode 4 ms SuperFast mode 2 ms Extreme mode 1 ms MPRT mode NOTE In Extreme mode slight artifacts may be encountered due to overdriving Use Super Fast Fast mode fo...

Page 14: ...er key features Security Security lock slot cable lock sold separately Resolution specifications Resolution specifications HDMI DisplayPort Maximum preset resolution 2560 x 1440 at 144 Hz 2560 x 1440 at 165 Hz Horizontal scan range 30 kHz to 230 kHz 30 kHz to 250 kHz Vertical scan range 48 Hz to 144 Hz 48 Hz to 165 Hz Video display capabilities HDMI DisplayPort alternate mode 480p 60Hz 576p 50Hz 7...

Page 15: ...600 46 88 75 49 50 VESA 1024 x 768 48 36 60 65 VESA 1024 x 768 60 02 75 03 78 75 MAC 1152 x 864 67 50 75 108 CVT 1280 x 800 49 70 59 81 83 50 VESA 1280 x 1024 64 60 02 108 VESA 1280 x 1024 80 75 02 135 VESA 1600x 1200 75 60 175 50 VEST 1680 x 1050 65 29 59 95 146 25 CVT 1920 x 1080 67 50 60 148 50 CEA 1920 x 1080 135 120 297 VEST 1920 x 1200 74 04 59 89 154 CVT 2560 x 1440 88 79 59 95 241 50 CVT 2...

Page 16: ... 50 or 60 Hz 3 Hz 1 50 A maximum In rush current 120 V 30 A Max 240 V 60 A Max Power consumption 0 20 W Off mode 1 0 21 W Standby mode 1 25 3 W On mode 1 56 W Max 2 20 97 W Pon 3 65 55 kWh TEC 3 1 As defined in EU 2019 2021 and EU 2019 2013 2 Max brightness and contrast setting 3 Pon Power consumption of On mode measured with reference to Energy Star test method TEC Total energy consumption in kWh...

Page 17: ... in Depth 190 37 mm 7 49 in Dimensions without stand Height 364 14 mm 14 34 in Width 608 38 mm 23 95 in Depth 96 28 mm 3 79 in Stand dimensions Height extended 386 mm 15 20 in Height compressed 337 mm 13 27 in Width 230 25 mm 9 06 in Depth 190 37 mm 7 49 in Weight Weight with packaging 9 12 kg 20 10 lb Weight with stand assembly and cables 6 17 kg 13 59 lb Weight without stand assembly For wall mo...

Page 18: ...and mercury free glass panel only Temperature Operating 0 C to 40 C 32 F to 104 F Non operating 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating 5 to 90 non condensing Altitude Operating 5 000 m 16 404 ft maximum Non operating 12 192 m 40 000 ft maximum Thermal dissipation 191 08 BTU hour maximum 86 33 BTU hour On mode ...

Page 19: ...side of the connected signal cable Pin number 20 pin side of the connected signal cable 1 ML3 n 11 GND 2 GND 12 ML0 p 3 ML3 p 13 CONFIG1 4 ML2 n 14 CONFIG2 5 GND 15 AUX CH p 6 ML2 p 16 GND 7 ML1 n 17 AUX CH n 8 GND 18 Hot Plug Detect 9 ML1 p 19 Return 10 ML0 n 20 DP_PWR ...

Page 20: ... signal cable 1 TMDS DATA 2 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK 3 TMDS DATA 2 13 CEC 4 TMDS DATA 1 14 Reserved N C on device 5 TMDS DATA 1 SHIELD 15 DDC CLOCK SCL 6 TMDS DATA 1 16 DDC DATA SDA 7 TMDS DATA 0 17 DDC CEC Ground 8 TMDS DATA 0 SHIELD 18 5 V POWER 9 TMDS DATA 0 19 HOT PLUG DETECT 10 TMDS CLOCK ...

Page 21: ...usage of keyboard may result in injury WARNING Viewing the monitor screen for extended periods of time may result in eye strain For comfort and efficiency observe the following guidelines when setting up and using your computer workstation Position your computer so that the monitor and keyboard are directly in front of you as you work Special shelves are commercially available to help you correctl...

Page 22: ...oth sides Ensure that your feet are resting flat on the floor When sitting make sure that the weight of your legs is on your feet and not on the front portion of your seat Adjust your chair s height or use a footrest if necessary to maintain a proper posture Vary your work activities Try to organize your work so that you do not have to sit and work for extended periods of time Try to stand or get ...

Page 23: ...all cables from the monitor Place the monitor in the original box with the original packing materials Hold the bottom edge and the side of the monitor firmly without applying excessive pressure when lifting or moving the monitor When lifting or moving the monitor ensure the screen is facing away from you and do not press on the display area to avoid any scratches or damage When transporting the mo...

Page 24: ... clean your anti static screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution suitable for the anti static coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened soft cloth to clean the monitor Avoid using detergent of any kind as some detergents leave a milky film on the monitor If you notice...

Page 25: ...cable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To attach the monitor stand 1 Connect the stand base to the stand riser 2 Open the screw handle on the stand base and tighten the screw to secure the stand riser to the stand base 3 Close the screw handle...

Page 26: ...itor 4 Open the protective cover on the monitor to access the VESA slot on the monitor 5 Slide the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place b a ...

Page 27: ... 27 6 Hold the stand riser and lift the monitor carefully then place it on a flat surface NOTE Hold the stand riser firmly when lifting the monitor to avoid any accidental damage 7 Lift the protective cover from the monitor ...

Page 28: ...ped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand With the stand attached to the monitor you can tilt the monitor for the most comfortable viewing angle 5 100 mm 21 NOTE The stand is detached when the monitor is shipped from the factory ...

Page 29: ...to route the cables through the cable management slot before you connect them to the monitor To connect your monitor to the computer 1 Turn off your computer 2 Connect the DisplayPort HDMI cable from the monitor to your computer 3 Connect the power cable from the monitor to the wall outlet 4 Turn on your monitor 5 Select the correct input source from the OSD menu 6 Turn on your computer Connecting...

Page 30: ... monitor Connecting the DisplayPort cable DP DP Organizing the cables After attaching all necessary cables to your monitor and computer see Connecting your monitor for cable attachment organize all cables as shown above ...

Page 31: ...bottom of the monitor see Security lock slot For more information on using the Kensington lock purchased separately see the documentation that is shipped with the lock Secure your monitor to a table using the Kensington security lock NOTE The image is for the purpose of illustration only Appearance of the lock may vary ...

Page 32: ...he following instructions are applicable only for the stand that was shipped with your monitor If you are connecting a stand that you purchased from any other source follow the set up instructions that were included with the stand To remove the stand 1 Place the monitor on a soft cloth or cushion 2 Press and hold the stand release button 3 Lift the stand up and away from the monitor 3 2 ...

Page 33: ... flat table 2 Remove the stand See Removing the stand for details 3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic cover 4 Attach the mounting bracket from the wall mounting kit to the monitor 5 Mount the monitor on the wall as instructed in the documentation that shipped with the wall mounting kit NOTE For use only with UL or CSA or GS listed wall mounting kit...

Page 34: ...justments 1 Press the joystick button to launch the OSD main menu 2 Move the joystick up down left right to toggle between options 3 Press the joystick button again to confirm the settings and exit Joystick Description When the OSD menu is on press the button to confirm the selection or save the settings When the OSD menu is off press the button to launch the OSD main menu See Accessing the menu s...

Page 35: ...controls Use the control buttons on the rear of the monitor to adjust the display settings As you use these buttons to adjust the settings an OSD shows the numeric values of each feature as they change 1 2 3 4 5 The following table describes the rear panel buttons Rear panel button Description 1 Menu Use this menu button to launch the on screen display OSD and select the OSD menu See Accessing the...

Page 36: ...t sliders 5 Shortcut key Brightness Contrast Use this button to directly access the Brightness Contrast adjustment sliders When you press any of these buttons the OSD Status Bar appears to let you know the current settings of some OSD functions Dell 27 Gaming Monitor S2722DGM Standard Preset Modes On AMD FreeSync Fast Response Time 0 Dark Stabilizer ...

Page 37: ...ose from a list of preset color modes Dell 27 Gaming Monitor S2722DGM Menu Personalize Others Brightness Contrast Game Display Input Source Audio Hue Saturation Reset Game Game Enhance Mode Preset Modes Response Time AMD FreeSync Premium Dark Stabilizer FPS Standard RPG MOBA RTS SPORTS Game 1 Game 2 Game 3 Standard Default color settings This is the default preset mode FPS Loads color settings ide...

Page 38: ...en appears cooler with a blue tint Custom Color Enables you to manually adjust the color settings Move the joystick to adjust the Gain Offset Hue and Saturation values and create your own preset color mode Game Enhance Mode Adjusts Game Enhance Mode to Off Timer Frame Rate or Display Alignment Off Select to disable the functions under Game Enhance Mode Timer Enables you to disable or enable the ti...

Page 39: ... to green or purple This is used to adjust the desired flesh tone color Use the joystick to adjust the hue from 0 to 100 Move the joystick up to increase the green shade of the video image Move the joystick down to increase the purple shade of the video image NOTE Hue adjustment is available only for FPS RTS RPG SPORTS mode Saturation Adjusts the color saturation of the video image Use the joystic...

Page 40: ...rease brightness Contrast Adjust the Brightness first and then adjust Contrast only if further adjustment is necessary Move the joystick up to increase contrast and Move the joystick down to decrease contrast between 0 and 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen Input Source Use the Input Source menu to select between differen...

Page 41: ...Turn on the function to allow the monitor to automatically scan for available input sources Press the joystick button to confirm the selection Reset Input Source Resets your monitor s Input Source settings to the factory defaults Display Use the Display menu to adjust the image Dell 27 Gaming Monitor S2722DGM Menu Personalize Others Brightness Contrast Game Display Input Source Audio Input Color F...

Page 42: ...splay Input Source Audio Input Color Format Aspect Ratio Sharpness Reset Display YCbCr RGB Sharpness Makes the image look sharper or softer Move the joystick up and down to adjust the sharpness from 0 to 100 Reset Display Restores the display settings to factory defaults Audio Dell 27 Gaming Monitor S2722DGM Menu Personalize Others Brightness Contrast Game Display Input Source Audio Reset Audio Vo...

Page 43: ...uguese Russian Simplified Chinese or Japanese Transparency Select this option to change the menu transparency by moving the joystick up or down min 0 max 100 Timer OSD Hold Time Sets the length of time the OSD remains active after you press a button Move the joystick to adjust the slider in 1 second increments from 5 to 60 seconds Reset Menu Restores the menu settings to factory defaults Personali...

Page 44: ...on and you can tap the downlights at the bottom of the display to turn them on or off When the downlights are on they light up blue To turn off the touch sensor select Off Reset Persona lization Restores shortcut keys to factory defaults Others Select this option to adjust the OSD settings such as the DDC CI LCD conditioning and so on Dell 27 Gaming Monitor S2722DGM Menu Personalize Others Brightn...

Page 45: ...ctory Reset LCD Condi tioning Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run Select On to start the process Dell 27 Gaming Monitor S2722DGM Menu Personalize Others Brightness Contrast Game Display Input Source Audio DDC CI Display Info LCD Conditioning On Firmware Service Tag Reset Others Factory Reset Firmware Displays ...

Page 46: ...6 Operating the monitor Icon Menu and submenus Description Reset Others Restores other settings such as DDC CI to factory defaults Factory Reset Restores all preset values to the factory default settings ...

Page 47: ...ns for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 2560 x 1440 Before the DDC CI function is disabled the following message is displayed The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function Yes No S2722DGM Dell 27 Gaming Monitor When MPRT attempts to work but the frame rate is less th...

Page 48: ...n other than the power button the following messages is displayed depending on the selected input Dell 27 Gaming Monitor S2722DGM No DP signal from your device Press any key on the keyboard or move the mouse or wake it up If there is no display press the monitor button again to select the correct input source If either DisplayPort HDMI 1 and HDMI 2 input is selected and the corresponding cable is ...

Page 49: ...r S2722DGM No HDMI 2 Cable Dell 27 Gaming Monitor 2 The display will go into Standby Mode in 4 minutes www dell com S2722DGM When you select OSD items of Factory Reset in Other feature the following message is displayed Dell 27 Gaming Monitor Yes No S2722DGM Are you sure you want to reset to default settings See Troubleshooting for more information ...

Page 50: ...nu appears on the screen 2 Select one of the following options Menu Buttons Choose this option to lock all OSD menu buttons except the Power button Power Button Choose this option to lock only the Power button Menu Power Buttons Choose this option to lock all the buttons on the rear panel control To unlock the button s press and hold Button 5 for four seconds until a menu appears on the screen Sel...

Page 51: ...d click Display Settings 2 Click Advanced display settings 3 Click the dropdown list of Resolution and select 2560 x 1440 4 Click Apply If you do not see 2560 x 1440 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable computer Go to https www dell com support enter your service tag and d...

Page 52: ...e computer To ensure proper Self Test operation remove all digital and the analog cables from the back of computer 3 Turn on the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialogs shown belo...

Page 53: ...lso appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn off your monitor and reconnect the video cable then turn on both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly ...

Page 54: ...then goes into the self test mode 3 Press and hold Button 5 for 4 seconds system will pop OSD message select and press Button 1 A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Move joystick Button 1 to right The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue black white and text scr...

Page 55: ...Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct input source is selected in the Input Source menu Missing Pixels LCD screen has spots Cycle power on off Pixel that is permanently off is a natural defect that can occur in LCD technology For more information on Dell Monitor Quality and Pixel Polic...

Page 56: ...est Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Wrong Color Picture color not good Try different Preset Modes in Color settings OSD Adjust R G B value in Custom Color in Color settings OSD Change the Input Color Format to RGB or YCbCr in the Color settings OSD Run the built in diag...

Page 57: ...er cable plug it back and then turn on the monitor No Input Signal when user controls are pressed No picture the LED light is white Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check whether the signal cable is plugged in properly Connect the signal cable again if necessary Reset the computer or video player The...

Page 58: ...and service options Availability varies by country and product and some services may not be available in your area To get online monitor support content See https www dell com support monitors To contact Dell for sales technical support or customer service issues 1 Go to https www dell com support 2 Verify your country or region in the Choose A Country Region drop down menu at the bottom right cor...

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