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Dell Precision™ T5500 Service Manual 

 

 

Notes, Cautions, and Warnings 

If you purchased a Dell™ n Series computer, any references in this document to Microsoft® 

Windows

® 

operating systems are not applicable. 

Information in this document is subject to change without notice. 

© 2009 Dell Inc. All rights reserved.

 

Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. 

Trademarks used in this text: 

Dell

, the 

DELL

 logo, and 

Dell Precision

 are trademarks of Dell Inc.; 

Intel

 and 

Xeon 

are registered trademarks of Intel Corporation; 

Bluetooth

 is a 

registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license; 

Blu-ray Disc

 is a trademark of the Blu-ray Disc Association; 

Microsoft

Windows, Windows 

Server, MS-DOS, Aero, Windows Vista

.

 

and the

 Windows Vista

 start button

 

are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other 

countries. 

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any 
proprietary interest in trademarks and trade names other than its own. 

Model DCTA 

September 2009     Rev. A01

 

 

 

Working on Your Computer 

 

Adding and Replacing Parts

  

Specifications

 

Diagnostics

  

About Memory

 

About Your System Board

 

System Setup

 

 

 

NOTE:

 A NOTE indicates important information that helps you make better use of your computer. 

CAUTION: 

A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. 

 

WARNING: 

A WARNING indicates a potential for property damage, personal injury, or death. 

Summary of Contents for Precision T5500

Page 1: ...ay Disc Association Microsoft Windows Windows Server MS DOS Aero Windows Vista and the Windows Vista start button are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any propri...

Page 2: ...gher bandwidth made possible by DDR3 s 8 bit deep prefetch buffer whereas DDR2 s is 4 bits and DDR s is 2 bits deep Memory Modules Supported Memory Configurations WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Standar...

Page 3: ...ts are numbered DIMM1 through DIMM6 DIMM1 is furthest from the processor In addition the dual processor riser features three additional memory slots The slots are numbered DIMM1 through DIMM3 DIMM1 is furthest from the processor 72 DR 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB 8 GB NOTE If more than one Quad rank DIMM is installed within a channel DIMM1 DIMM4 DIMM2 DIMM5 DIMM3 DIMM6 then the maximum ...

Page 4: ...s 6 DIMM slots on MB l If configuration contains DIMMs of all the same size populate in the following order DIMM1 DIMM2 DIMM3 DIMM4 DIMM5 DIMM6 l If configuration contains DIMMs of mixed sizes populate the larger DIMMs first For example for a 4GB configuration consisting of one 2GB DIMM and two 1GB DIMMs the population would be DIMM1 2GB DIMM2 1GB DIMM3 1GB DIMM4 empty DIMM5 empty DIMM6 empty Dual...

Page 5: ...8 Primary Processor Connector CPU1 5 Floppy Drive DSKT 19 Power Connector POWER_CPU1 6 Front Panel Connector FRONTPANEL 20 Front Fan Connector FAN_FRONT 7 Chassis Intrusion Header INTRUDER 21 Card Cage Fan FAN_CCAG 8 PCI X Card Slot SLOT6 22 Memory Module Connectors DIMM1 6 9 PCI Card Slot SLOT5 23 Optional Serial PS2 Connector SERIAL2 10 PCI Express 2 0 x16 Card Slot SLOT4 24 Auxiliary Hard drive...

Page 6: ...he system and wait ten seconds for the CMOS to clear 7 Move the 2 pin jumper plug back to pins 3 and 4 of the password jumper 8 Replace the computer cover 9 Connect your computer and devices to electrical outlets and turn them on NOTE Ensure that the computer is off and not in a power management mode If you cannot shut down the computer using the operating system press and hold the power button fo...

Page 7: ... on screen instructions to view and or change any settings On each screen the system setup options are listed at the left To the right of each option is the setting or value for that option You can change settings that appear as white type on the screen Options or values that you cannot change because they are determined by your Tablet PC appear less bright The upper right corner of the screen dis...

Page 8: ...nge a setting Left and right arrow keys Select field to change Enter Cancel a modification Esc Reset defaults Alt F or Load Defaults menu option NOTE Depending on your computer and any installed devices the items listed in this section may or may not appear ...

Page 9: ...he boot device list appears highlight Onboard or USB CD ROM Drive and press Enter 4 Select the Boot from CD ROM option from the menu that appears and press Enter 5 Type 1 to start the menu and press Enter to proceed 6 Select Run the 32 Bit Dell Diagnostics from the numbered list If multiple versions are listed select the version appropriate for your computer 7 When the Dell Diagnostics Main Menu a...

Page 10: ...lected device The Dell Diagnostics obtains configuration information for all devices from system setup memory and various internal tests and it displays the information in the device list in the left pane of the screen The device list may not display the names of all the components installed on your computer or all devices attached to your computer Parameters Allows you to customize the test by ch...

Page 11: ... A power failure has been detected in one of the onboard system board regulators This could be caused by a failed system board component or by a plug in device creating a short on a regulated power rail PS_ON asserted PS_PWRGOOD asserted SYS_PWRGOOD de asserted Pb13 1 Blink 2 Blink 3 Off 4 Blink Mismatch Hardware detected a population incompatibility with a critical system component such as CPU VR...

Page 12: ...3 Solid 4 Solid STD Boot hand off Indicates End of POST process Lights are normally in this state briefly as POST completes Once the hand off to the OS is done the lights turn off and transition to S0e state System Beep Codes Beep Code Description Beep Code Description 1 1 2 CPU register test in progress 2 4 3 1st 64 K RAM chip or data line failure bit E 1 1 3 CMOS read write test in progress or f...

Page 13: ... chip or data line failure bit 7 4 3 3 Interval Timer Channel 2 test in progress or failure 2 3 1 1st 64 K RAM chip or data line failure bit 8 4 3 4 Time Of Day Clock test in progress or failure 2 3 2 1st 64 K RAM chip or data line failure bit 9 4 4 1 Super I O chip failure 2 3 3 1st 64 K RAM chip or data line failure bit A 4 4 4 Cache test failure 2 3 4 1st 64 K RAM chip or data line failure bit ...

Page 14: ...r Battery Drives Bezel Hard Drive Tray Front Fan Assembly Memory Card Reader Memory Dual Processor Riser Optional System Board I O Data Cable Chassis Intrusion Switch Front Bezel Hard Drive Floppy Drive Optical Drive Expansion Cards Heat Sink and Processor Power Supply ...

Page 15: ...inimum memory 1 GB Maximum memory 48 GB 72 GB with optional riser Video Video type Discrete PCI Express 2 0 x16 two slots NOTE Support for two full height full length graphics cards using the PCIe x16 graphics card slot Audio Audio type ADI1984A integrated audio Expansion Bus Bus type PCI Express 2 0 PCI 2 3 PCI X 2 0A SATA 1 0 and 2 0 eSATA 2 0 USB 2 0 Bus speed 133 MB s PCI x1 slot bidirectional...

Page 16: ... PCI Express x8 Two 164 pin connectors physical x16 connector PCI Express x16 Two 164 pin connectors Front panel control USB included One 10 pin connector Front panel audio HDA header One 10 pin connector Processor One connector Second connector on optional riser Memory Six 240 pin connectors Three 240 pin connectors on optional riser Power 12 V One 4 pin connector Second 4 pin connector on option...

Page 17: ...g 10 to 35 C 50 to 95 F Storage 40 to 65 C 40 to 149 F Relative humidity maximum 20 to 80 noncondensing Maximum vibration Operating 5 to 350 Hz at 0 0002 G Hz Storage 5 to 500 Hz at 0 001 to 0 01 G Hz Maximum shock Operating 40 G 5 with pulse duration of 2 msec 10 equivalent to 51 cm sec 20 in sec Storage 105 G 5 with pulse duration of 2 msec 10 equivalent to 127 cm sec 50 in sec Altitude maximum ...

Page 18: ...emove the computer cover 4 Use a small screw driver or a scribe to press down the coin cell release tab WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 19: ...5 Remove the coin cell from the computer ...

Page 20: ...ide the cover release latch toward the back of the computer 3 Draw the cover away from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 21: ...4 Remove the cover from the computer ...

Page 22: ...ove the computer cover 3 Press and hold the sliding plate lever toward the base of the computer to release the drives bezel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 23: ...4 Remove the hard drive bezel ...

Page 24: ......

Page 25: ...nside Your Computer 2 Remove the computer cover 3 Pull up on the front bezel release tab WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 26: ...4 Slide the front bezel toward the top of the computer 5 Remove the front bezel from the computer ...

Page 27: ......

Page 28: ...e the computer cover 3 Open the hard drive tray 4 Remove the memory shroud 5 Disconnect the two fan cables from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 29: ...6 Remove the screw that secures the front fan assembly 7 Remove the fan assembly from the computer ...

Page 30: ......

Page 31: ...ppy drive from the computer Replacing the Floppy Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Remove the front bezel 4 Remove the drives bezel 5 Connect the power and data cables to the back of the floppy drive 6 Push the sliding plate lever down 7 Place the floppy drive in the computer WARNING Before working inside your computer read the safet...

Page 32: ...our Computer 2 Remove the computer cover 3 Disconnect the power cable from the first hard drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 33: ...4 Disconnect the power cable from the first hard drive 5 Disconnect the data cable from the first hard drive ...

Page 34: ...6 Lift the two blue hard drive release tabs 7 Remove the first hard drive assembly from the computer Repeat these steps for any other installed hard drives ...

Page 35: ......

Page 36: ...omputer 2 Remove the computer cover 3 Press the hard drive release lever toward the bottom of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 37: ...4 Lift and rotate the hard drive tray toward the bottom of the computer ...

Page 38: ......

Page 39: ...re Working Inside Your Computer 2 Remove the computer cover 3 Lift up the expansion card retention arm WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 40: ...4 Disconnect the intrusion switch cable from the system board 5 Slide the intrusion switch toward the center of the computer ...

Page 41: ...6 Remove the intrusion switch from the computer ...

Page 42: ......

Page 43: ...the I O panel Replacing the I O Data Cable 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Raise the hard drive tray 4 Remove the memory module shroud 5 Remove the front fan assembly 6 Connect the I O data cable to the I O panel WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety ...

Page 44: ...hough only the slots located on the system board are illustrated below Removing the Memory Shroud and Memory Modules 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Lift the hard drive tray 4 Lift the memory shroud straight up and remove the memory shroud from the computer WARNING Before working inside your computer read the safety information that ship...

Page 45: ...ntly push down on the memory module retention clips to release the module from the connector on the system board 6 Lift the first memory module straight up and out of the computer and repeat for any remaining memory modules ...

Page 46: ......

Page 47: ...ory card reader from the computer Replacing the Memory Card Reader 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the computer cover 3 Remove the front bezel 4 Remove the drives bezel 5 Connect the power and data cables to the back of the memory card reader 6 Push the sliding plate lever down 7 Place the memory card reader in the computer WARNING Before working inside your...

Page 48: ... Computer 2 Remove the computer cover 3 Disconnect the power cable from the back of the optical drive WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 49: ...4 Disconnect the data cable from the back of the optical drive 5 Press down on the sliding plate lever and hold ...

Page 50: ...6 Slide the optical drive out of the front of the chassis and remove from the computer ...

Page 51: ...5 ...

Page 52: ...Your Computer 2 Remove the computer cover 3 Open the hard drive tray 4 Loosen the four captive screws on the heat sink WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 53: ...5 Lift the heat sink straight up and remove the heat sink from the computer 6 Press down and out on the processor release lever to release the processor ...

Page 54: ...7 Lift the processor cover 8 Lift the processor straight up and remove it from the computer ...

Page 55: ......

Page 56: ...e Working Inside Your Computer 2 Remove the computer cover 3 Pull down on the dual processor riser release lever WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 57: ...4 Carefully slide the dual processor riser halfway out 5 Disconnect the power cable from the dual processor board ...

Page 58: ...6 Remove the dual processor riser completely from the computer 7 Disconnect the dual processor fan cable from the dual processor board ...

Page 59: ...on the blue release tab remove the dual processor fan assembly from the dual processor assembly 9 Gently press down on the memory module release tabs to release the first dual processor memory module from the connector ...

Page 60: ...10 Remove the first memory module from the dual processor board and repeat with any remaining memory modules 11 Disconnect the dual processor heat sink fan cable from the dual processor board ...

Page 61: ...12 Loosen the four captive screws on the dual processor heat sink fan assembly 13 Remove the dual processor heat sink fan assembly from the dual processor riser board ...

Page 62: ...14 Release the dual processor cover by pressing down and out on the release arm 15 Open the dual processor cover ...

Page 63: ...16 Remove the dual processor from the dual processor board ...

Page 64: ......

Page 65: ...2 Remove the computer cover 3 Remove the four screws securing the power supply on the outside of the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 66: ...4 Rotate the expansion card retention arm toward the outside of the computer 5 Disconnect the power supply cable from the power supply ...

Page 67: ...6 Push down and hold the power supply release clip 1 then slide the power supply toward the center of the computer 2 7 Remove the power supply from the system at an angle ...

Page 68: ......

Page 69: ...ssembly 6 Remove any expansion or video cards and raise the expansion card retention arm 7 Remove the heat sink and processor 8 Remove any memory modules 9 Disconnect the front panel audio cable from the system board WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance ...

Page 70: ...10 Disconnect the intrusion switch cable from the system board 11 Disconnect the I O data cable from the system board ...

Page 71: ...12 Disconnect the hard drive and optical drive data cables from the system board 13 Disconnect the power supply cable from the system board ...

Page 72: ...14 Disconnect the power supply data cable from the system board 15 Remove the three screws that secure the dual processor riser to the system board ...

Page 73: ...16 Remove the dual processor riser 17 Remove the eight screws that secure the system board to the computer chassis ...

Page 74: ...18 Disconnect the optical drive data cable 19 Remove the system board ...

Page 75: ......

Page 76: ...emove the computer cover 3 Squeeze the release tabs then lift the expansion card retention arm away from the computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ...

Page 77: ...4 Pull back the expansion card retention clip 4 Remove the expansion card from the computer ...

Page 78: ......

Page 79: ...rking Inside Your Computer WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Only a certified service technician should perform repairs on your computer Damage due to servicing that is not authorized by Dell is n...

Page 80: ...r you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 Replace the computer cover see Removing and Replacing the Cover 2 Connect any telephone or network cables to your computer 3 Connect your computer and all attached devices to their electrical outlets 4 Turn on your computer 5 Verify that the computer works correctly b...

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